Topic 2 - What is Ombudsman? Flashcards by Verity Russell | Brainscape

Q

What do ombudsmen do?

A

Investigate and resolve complaints about organisations and government bodies

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Q

What do ombudsmen encourage?

A

They encourage good practice in the way complaints are handled

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Q

What are some examples of Ombudsman?

A

Financial Services Ombudsman
Pensions Ombudsman
Local Govt. Ombudsman

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