Topic 2 Role Of A Manager Flashcards
What are the main roles of managers
Set objectives
Analyze performance
Review performance
Make decisions
Lead others
What are autocratic leader like
They prefer to tell their teams exactly what to do
What are democratic leaders like
They are participative approach, joining with employees in decision-making
Tannenbaum and schmidt continuum
1958 there theory suggested a continuum of leadership behavior
Continuum represents a range of action related to the :
-degree of authority used by the manager
-area of freedom available to non-managers
Blake mouton managerial grid
Identifies five different leadership styles based on a grid
Impoverished management
Country club management
Task management
Team management
Middle of the road management
What are the two approaches to decision-making in business
Intuition (hunch) - based on intuition,gut feel and experience
Scientific
Based on data and analysis
What do s scientific decision-making
Scientific decision-making involves making decisions based on evidence and adopting a systematic approach rather than intuition hunch or gut reaction
Examples of scientific decision-making
Decision tress
Investment appraisal
Dynamic pricing
What do managers do
Set objectives
Make decisions
Appraise employers
Analyse and interpret data
Review effectiveness of decision
What are the different managers type
4 types
Authoritarian/autocratic
Paternalistic
Democratic
Laissez-faire
What’s does a authoritarian/ autocratic do
-Make decision on their own
-Better for when working with unskilled workers or in a crisis
-can demotivate staff and workers
What does a paternalistic manager do
-father style, softer from autocratic
-consults and persuades workers of decision
-positive motivator caring about human relationships
What’s does a democratic manager do
Encourages workforce to participate in decision making process
-delegation
-good communication
-increase motivation
What does a laissez-faire manager do
-weak
- might offer employees coaching or support
-rarely interferes in running the business
-only appropriate for small, highly motivated team of able workers
What’s internal factors would influence management style
-urgent or unexpected tasks might need an authoritarian leader for quick decision making for example larger order came in
- large unskilled workforce suits autocratic leadership
-small educated workforce suits a democratic approach
