topic 2 (mangers) Flashcards
what do managers do
managers set objectives for everyone, They plan, organise, command, co-ordinate and control subordinates.
McGregor’s theory X (workers)
workers don’t like to work, they are lazy, theses workers need to be monitored closely,
McGregor’s Theory Y (workers)
workers love work, money is just one factor that motivates them. they want responsibility
McGregor theory x (managers)
average worker is lazy, workers need to be controlled and directed, centralised organisation and excessive authority.
McGregor theory Y (managers)
most people enjoy work, workers will take responsibility and organise themselves, decision-making can be delegated.
black mouton grid (1,9)
country club management
black mouton grid (1,1)
impoverished management
black mouton grid (5,5)
middle-of-the-road management
black mouton grid (9,9)
team management
black mouton grid (9,1)
authority compliance management
tannenbaum and schmidt 4 leadership roles
tells, sells, consults, joins
4 types of leadership styles
autocratic, paternalistic, democratic, laissez-fair
autocratic
Subordinates are expected to obey and carry out instructions
paternalistic
A paternalistic leadership acts in a authoritarian manor, but places greater importance in the welfare of subordinates. A leader decides what is best for employees.
democratic
participative leadership is where leaders allow subordinates to be involved in decision making
laissez-faire
Laissez-faire (let it be) leaders allow subordinates to make decisions rather than them making decisions.
opportunity cost
When a business makes a choice there will always be a option not picked that option is the opportunity cost
advantages of decision trees
Encourage a logical/methodical approach
Encourage a useful considerations of alternatives
Encourage a quantitative consider of change
They take into account risk
Useful in tactical routine/ everyday decisions
disadvantage of decision trees
Hard to get meaningful data for profitability
Less useful in new problems or strategic decisions
May lead to managers taking less account of qualitive factors
Depends who provides the figure and who constructs the tree
types of stake holders
owners
managers
employees
customers
suppliers
community
creditors
