Topic 19&20 Flashcards
Justin, a financial adviser, hopes to extend his client bank by making unsolicited telephone calls to a list of people he has taken from the telephone directory. As he is aware of the FCA rules, he will only be making contact:
A. between 9am and 8pm Monday to Friday
B. between 9am and 9pm Monday to Saturday
C. between 9am and 9pm Monday to Friday
D. between 9am and 8pm Monday to Saturday
B. between 9am and 9pm Monday to Saturday
Which of the following criteria is NOT one that must be satisfied by an advertisement in order to comply with the FCA’s guidelines on advertising?
A. The advert must be authorised by the FCA
B. It must be tailored to the likely sophistication of the reader
C. It must be clear, fair and not misleading
D. It must make reference to any potential risks involved
A. The advert must be authorised by the FCA
What is the minimum period for which customer records, in respect of pension transfer and opt out contracts must be kept?
A. Three years
B. Six years
C. Ten years
D. Indefinitely
D. Indefinitely
A key function of a client agreement is to set out:
A. the individual contracts that the adviser is licensed to sell
B. the areas from where a potential client can obtain advice.
C. the rights and obligations of the firm and client and to disclose charges.
D. the Financial Services and Markets Act.
C. the rights and obligations of the firm and client and to disclose charges.
A restricted adviser is one who:
A. can only make recommendations based on the products of a single provider
B. has not passed all the exams to enable them to give independent advice
C. can only give basic advice on stakeholder products
D. does not meet the requirements to be independent
D. does not meet the requirements to be independent
Under the ‘know your customer’ requirements, advisers should:
A. assume that a private individual fully understands the risks involved
B. explain the potential product risks to an execution only client
C. provide the highest level of advice and duty of care to clients categorised as retail customers
D. offer exactly the same duty of care and advice to all customers
C. provide the highest level of advice and duty of care to clients categorised as retail customers
When an adviser transacts designated investment business for a client, the basis or amount of the charges would normally be disclosed in which document?
A. The client agreement
B. The key features document
C. The statutory cancellation notice
D. The suitability letter
A. The client agreement
Which compliance health warning MUST appear on all advertising material containing details of past investment performance? Past performance:
A. is only a general guide to the future
B. of five years or more is a reasonable guide to the future
C. is not necessarily a guide to future performance
D. is not necessarily better than future performance
C. is not necessarily a guide to future performance
From 2018, a Key Information Document (KID) will be required for all these products except:
A. personal pension plan
B. a unit trust
C. an OEIC
D. a unit linked endowment
A. personal pension plan
If a client intends to purchase an investment product from an adviser on an execution only basis, then:
A. no charges will be payable
B. this is only possible with high net worth clients
C. no recommendation will be required
D. this is only possible with professional clients
C. no recommendation will be required
In terms of knowing your customer, what is an eligible counterparty?
A. Where a firm acts on behalf of a private customer
B. A private customer
C. Where a customer is in a controlled function in financial services
D. A corporate customer
C. Where a customer is in a controlled function in financial services
To meet the FCA definition of independent advice, recommendations must be based on:
A. a complete analysis of the relevant market.
B. a comprehensive and inclusive analysis of the relevant market.
C. a thorough and fair analysis of the whole market.
D. a comprehensive and fair analysis of the relevant market.
D. a comprehensive and fair analysis of the relevant market.
What is the latest date, if any, that the suitability letter can be sent to a customer who is considering investing in a personal pension plan?
A. Before the contract is concluded
B. Five days after the final interview
C. Five days after the end of the cooling-off period
D. No later than 14 days after the contract is concluded
D. No later than 14 days after the contract is concluded
When carrying out a sale on an ‘execution-only’ basis, the responsibility for the transaction rests with the:
A. adviser
B. regulator
C. product provider
D. customer
D. customer
Henry invested £1,000 in a unit linked lump sum product and cancelled seven days later and received back £950. What did this reduction most likely represent?
A. Handling charge
B. Adviser’s fee
C. Cancellation charge
D. Reduction in market value
D. Reduction in market value