Topic 10 -current Legislation a-b

Question 1

What is the current law to ensure satisfactory quality

Answer 1

Consumer Rights Act

Question 2

What year was the consumer rights act?

Answer 2

2015

Question 3

What are the main points of the Consumer Rights Act

Answer 3

-Must be at a satisfactory quality
- Fit for PURPOSE as described by retailer
- ALL products (including services and digital products)
- Are suited for their intended use

Question 4

Can you think of examples to which this right may apply?

Answer 4

A pie company labelling their product as chicken pie when in reality it is vegetable pie with chicken flavouring
-not as labelled by retailer

Waterproof jacket that does not keep the wearer dry when it rains
-not suitable for intended use

A storage box made of aluminium but is actually made of zinc

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Question 5

Why is the consumer Rights Act beneficial?

Answer 5

Allows consumers to have products replaced/repaired if product fails to meet the standards
-usually lasts up to 6 months-

Question 6

What Act was before the Consumer Rights Act?
When does it apply?

Answer 6

Sale of Goods Act (1979)
Applies to products made before 2015