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year 12 ipt > topic 1 - project management > Flashcards

topic 1 - project management Flashcards

1
Q

communication skills contribute to…

A

the effectiveness of teams when working on projects, better projects produced and results of efficiency

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2
Q

what factors occur when teams who fail to function as a “team”?

A

-losses of finance
-employment
-opportunities

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3
Q

what are the five different communication skills?

A

-active listening
-negotiation skills
-conflict resolution
-interview techniques
-team building

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4
Q

what is active listening?

A

technique used within conversations between people

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5
Q

how is active listening performed?

A

listener often reiterates what was spoken by the speaker

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6
Q

what are negotiation skills?

A

two or more parties reaching an agreement on a particular matter.

they often have different interests or ideas, which needs a bit of sacrifice on both sides to achieve a positive outcome (giving and taking)

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7
Q

what is conflict resolution?

A

a conflict resolution occurs when two or more parties have different views or opinions or ideas, while working on a project

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8
Q

what factors are required to resolve a conflict?

A

independent mediator may be needed, they oversee the meeting between the different parties

active listening and negotiation skills are needed to work on conflict resolution problems

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9
Q

interview techniques?

A

they are paramount in obtaining information from an interviewee in order for the interviewer to gain specific information

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10
Q

what are some interview techniques?

A

-eye contact and body language to make the person feel welcomed
-listening skills, such as active listening
-combination of open/closed ended questions

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11
Q

example of an open ended question

A

what experience do you have in web design?

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12
Q

example of a close ended question

A

do you have any web design experience?

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13
Q

team building

A

this involves the use of a combination of activities
-provides an opportunity for groups to get to know each other and encourage team work
-using different skill sets

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14
Q

what do the activities in team building aim for?

A

-encouraging cooperation amongst team work
-aligning goals amongst member
-developing problem (solving strategies)
-building effective interpersonal relationships

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15
Q

team building activities include

A

-team dinners
-weekends away
-problem solving workshops

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16
Q

PROJECT MANAGEMENT TOOLS:

A

-gantt charts
-journals and diaries

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17
Q

gantt charts

A

allows for the planning and scheduling of tasks involve in the development for an information system

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18
Q

what is the purpose of a gantt chart?

A

it is a planning tool that has been created before a project has been commenced
-ensures projects are completed to schedule
-DEADLINES
-may be conducted simultaneously and completed by different team members DURING THE SAME PERIOD

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19
Q

journal and diaries

A

it is commonly used to record progress of a system being developed
-projects should stick to schedule

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20
Q

what is the purpose of journal and diaries?

A

allows for team members to document their own personal design process

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21
Q

what is understanding the problem in traditional stages in developing a system?

A

it is the starting point of the traditional approach to system development

involves investigating the requirements and issues of an existing system, determining whether a new system is necessary

22
Q

approaches to identify with existing systems (understanding the problem)

A

you need to collect data from the existing system first, in these ways:

-interviewing/surveying users of the information systems (people who only interact with the system made e.g me watching netflix, i didnt create netflix)

-interviewing/surveying participants (they created the system e.g creators of netflix)

-analysing the existing system

23
Q

what are requirement reports used for?

A

requirement reports are used to gain an understanding of how an existing system works

24
Q

a requirement prototype

A

can be built (a model) to gain a better understanding of the necessary components of an existing system

-to replicate existing systems

25
Q

what is planning (making a decision) in traditional stages in developing a system?

A

-when making a decision, it is necessary to weigh up feasibility of each solutions

-feasibility report should be created in this stage

26
Q

what is the purpose of a feasibility report?

A

-outlining the requirements of a potential new system

-generating multiple ideas
-assessing their feasibility
-is a planned system worth creating?

-based on feasibility studies, the project manager needs to pick out the best solution

-need to generate a whole range of ideas

27
Q

what are the four areas of feasibility study?

A

we use the acronym “TOES”

-technical feasibility
-operational feasibility
-economical feasibility
-schedule feasibility

28
Q

technical feasibility

A

-relates to whether the hardware or the software within a business can cope

-to purchase a new technology

-hardware and software used to justify whether it is necessary for the new system

e.g do we need a new camera? or router even?

29
Q

operational feasibility

A

-refers to whether the participants will be able to handle the new system

-operational = people/teams

-are those people good at IT?

-whether training staff and employees is necessary

30
Q

economical feasibility

A

-relates to the budget for a project
-how much money will be spent
-financial costs being able to afford related to hardware and software

-allocated money
-people need to be paid

31
Q

what are the six appropriate development approaches?

A

-traditional approach
-outsourcing
-prototyping
-customisation approach
-participants development approach
-agile methods

32
Q

traditional approach

A

-revolves around the use of ‘system development life cycle’ (SDLC)

the stages including (in specific order):

-understanding the problem
-planning
-designing [building the system]
-implementing [old system converted to new system]
-testing and evaluating [make sure it works]

33
Q

outsourcing

A

-may be employed when a development team believes they do not have the skills or resources

because of this, the project manager will contact an individual team who specialise in particular skills.

this person contacted by the project manager will complete one particular part, this will save time, financial costs (web design is most likely to have appropriate resources (hardware and software)

-money can be saved in other areas

34
Q

prototyping

A

the developer creates a working model of the system - used to gain better understanding of the requirement

-potential users/participants are communicated with in order to give feedback

35
Q

customisation approach

A

-the development team will obtain a working model

-they will modify that model to satisfy the needs of the participants

-can be an exisiting information system or system/software developed by third party [from using those, they can make their own version]

-they need to “understand the problem”

36
Q

participants development approach

A

basically means participants are involved in every stage

-so, the participants will form a project team to develop a new system
-they often work with other team members who specialise in project management or contain the skills

37
Q

agile methods

A

-this method is more focused on ‘effective’ team work, requiring good communication, meaning to be FAST because this method decreases the level of documentation (traditional approach, feasibility study)

-frequent scheduled meeting between team members (face to face or video conferencing like zoom)

38
Q

Volume Data Test

A

a testing procedure that involves determining how much data the system can manage. This could be testing the system’s capacity for constant user access

look at the name “volume data test”

39
Q

Test Data

A

The project team enters data into a developing system to make sure it is handling data as planned. Live data, simulated data, and volume data tests are a few types of test data.

40
Q

Simulated Data Test

A

Test data is information system data that is entered to replicate expected live data. This data is typically in the same format as the data that the information system will utilise, only to make sure that the system can properly process expected data.

41
Q

Live Data Test

A

The entering of real world data into the system to see the system responds correctly for its intended purpose

42
Q

Funding Management Plan

A

Used by project managers in the allocation of finances related to the development an information system

-spending must be wise

43
Q

Operations Manual

A

A document created to guide users through the procedures they must follow when using an information system

44
Q

direct conversion

A

immediate change to the new system
-cant both work at the same time (old and new version)

45
Q

parellel conversion

A

both operate at the same time (old and new system)

-Old system is discontinued once the new system is proven to be satisfactory

46
Q

phased conversion

A

GRADUAL implementation of the new system

-certain operation of the new system replace the old system

47
Q

what are some implementation plans?

A

Participant training​, conversion method, systems testing, data conversion

48
Q

outline how participant training are carried?

A

they need to ensure that participants can use the new system and understands its benefits

they are important as a new system is being installed

49
Q

training options for participants in a new system implemented?

A

One person is trained, who will then train others

Training specialists instruct participants in how to operate their system

50
Q

evaluating (part of the waterfall model)

A

Reviewing the effect on users, participants and people within the environment

occurs just right after the new system is installed

51
Q

maintaining

A
52
Q

pilot conversation

A

year 12 ipt (6 decks)

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