Topic 1 AFCPE cert and Foundations Flashcards

0
Q

How many CEUs required every 2 years?

A

15

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1
Q

Three general requirements for ACC cert?

A

Pass exam 70%+
6 months experience
Agree to uphold Code of ethics & ACFPE Standards of Practice

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2
Q

Another requirement to maintain cert?

A

Annual fee

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3
Q

Describe circumstance under which ACC cert is nontransferable

A

Private solo practice

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4
Q

What is the purpose of the standards of practice and code of ethics?

A

To recognize the highest standards of entry and maintenance for the certificate

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5
Q

According to standards of practice when can client record be shared with third-party

A

Written consent of client

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6
Q

According to standards of practice what information should be disclosed to clients

A

Counseling process
counseling relationship
fees

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7
Q

Based on code of ethics list five behaviors a certified individual should exhibit

A
Attend 
listen 
refocus 
summarize 
clarify ambiguities 
respond to theme and content 
react to client generalities
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8
Q

What does code of Ethics require a cert individual becomes aware of felony practiced

A

Report AFCPE executive board

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9
Q

What is the purpose of the grievance policy

A

Protect the brandmark
protect consumers
protects accredited counselors

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10
Q

Who can file a complaint or grievance

A

Certified individual
client of certified individual
AFCPE program person

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11
Q

Can a person charged with grievance appeal decision Made by review board

A

Yes on procedural grounds only

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12
Q

The three basic forms of financial counseling and when they should be used

A

Remedial problem now
preventative stable preparing for change
productive combination to prevent remedial

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13
Q

Three believes counseling is based on

A

Counseling can be accomplished in many ways
needs of clients and predisposition of counselors influence process
clients a better chance of achieving psychological growth if they take responsibility themselves

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14
Q

What is clients perspective

A

Knowledge background full history all details

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15
Q

What is counselors perspective

A

Process resources

16
Q

Two underlying values that distinguish effective professional communication from less effective communication

A

Humanistic growth of producing treatment

efficiency and parsimony achieve goals as quickly and effortlessly as possible

17
Q

Two errors regarding Maps that have a negative impact on communication

A

Assumption that representational Maps equal reality

assumption that what is true for one is true for all

18
Q

What is representational map

A

Personal representations bill from life experiences and identity

19
Q

Three learning styles

A

Auditory
visual
kinesthetic

20
Q

When do people have harmony and dissonance and how do you resolve dissonance

A

Behaviors believes values and needs consistent

conflict between action and believe change values or beliefs to make consistent again

21
Q

Eight elements of persuasion

A
Reciprocation 
scarcity  
Authority 
credibility comparability
power of balance 
primacy and recency