Topic 1 Flashcards

1
Q

What role does the planning function of human resource play within organizations?

A

HR planning

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2
Q

What are the types of employee compensation?

A

Direct (salary, hourly rate, bonus, etc)
Indirect compensation (services, benefits, and training)

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3
Q

What are the four implicit HR objectives?

A
  1. Improving productivity
  2. Improve quality of work life
  3. Ensure legal compliance
  4. Ensure ethical behavior
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4
Q

How can HR managers make a significant contribution toward productivity improvements?

A

Work organization and design

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5
Q

Define the term moral philosophy

A

The principles, rules, and values that individuals use in deciding what is right or wrong

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6
Q

How can HR professionals create a culture where ethical behavior is encouraged?

A
  1. Creative a positive work environment
  2. Hiring ethical individuals
  3. Providing ethical training
  4. Labeling and modeling ethical behavior
  5. Creating a well defined code of ethics
  6. Establishing an open door policy.
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7
Q

Define culture

A

Culture represents the organization’s value system

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8
Q

What shapes an organization’s culture?

A

Top management’s values

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9
Q

What business and industry knowledge must an HR professional possess?

A
  1. Strategic planning
  2. Financial statements
  3. Sales, marketing, and producing techniques
  4. knowledge of how to use tools such as data processing and management information systems
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10
Q

Define the term HR generalist

A

Provide guidance, support management, and serve as a source of help and information on human resource matters.

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11
Q

Define the term HR Specialist

A

Responsible for specific human resource management functions within the organization

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12
Q

What is the purpose of SWOT analysis?

A

Allows managers to assess the firm’s internal abilities and vulnerabilities to the external environment.

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13
Q

What is the expectation of the HR department regarding change?

A

HR departments are expected to become agents for change and have the necessary skills to facilitate organizational change and maintain organizational flexibility and adaptability.

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14
Q

What is the difference between tactical work and strategic work?

A

Tactical Work is the work HR professionals do every day such as responding to manager request, ensuring legal compliance, answering questions regarding policies.

Strategic Work, on the other hand, focuses on the future and on the improvements and innovations needed to create an exceptional company.

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15
Q

Which internal factor refers to the firm’s equipment and knowledge?

A

Technology

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16
Q

What are the two categories ethical theories are often divided into?

A

Consequentialist and deontological

17
Q

What is the focus of deontological theory?

A

Uses rules to distinguish right from wrong. Requires disregarding the possible consequences of our actions when determining what is right and what is wrong.

18
Q

What is the focus of consequentialist theory?

A

judges whether or not something is right by what its consequences are.

19
Q

What should be the first step in any HR change initiative?

A

Securing top management support