Top 10

Question 1

Tell me about yourself / Talk me through your CV

Answer 1

Finish CV and work through

Question 2

Why have you applied for this vacancy?

What attracted you? Why suitable? What are you looking for in a job?

Answer 2

Describe how you match the requirements (showing and understanding of the role).
Turn from own motives to why you’re right.

• Previously successful in similar roles / environments
• Motivated by targets
• Work well in a team
• Strong numeracy and literacy skills
• Would like experience in case handling - good opportunities
• Enjoy resolving complaints / problems - satisfaction

Question 3

Why are you leaving you’re current position?

Answer 3

• Part-time to support studies
• Team environment - self-employment more isolating
• Full-time work wanted

Question 4

Why do you want to work for this organisation?`

Answer 4

• Similar to previous roles / environment - expect to be comfortable with the work
• Worked in an office with Huntswood staff before

Question 5

What are your strengths?

Answer 5

• Accuracy at speed while working to targets
• IT / Computing - MS office, using range of different systems, able to learn new systems quickly, efficient once learnt
• Strong numeracy / mathematical skills
• Can work on own initiative and as part of a team

Question 6

What are your weaknesses?

Answer 6

• Improved time-management while studying and working alongside

(Need another example prepared) eg:

• Multi-tasking - work well when focused, but used to dealing with multiple interruptions
• Generating new work - prefer to have a pile of tasks to get stuck into

Question 7

Greatest achievement / accomplishment?

Answer 7

(Probably expecting a work one, but have personal one prepared too)

• Modelyard - Learned many new skills (technical and business) while studying at the same time.
• Halifax - Remaining part of a team that was vastly reduced in numbers. Many good members of staff let go. Was asked to apply for a permanent position.
• Completing a degree while also working.

Question 8

What can you bring above other applicants?

Answer 8

• Proven success in similar jobs
• Experience at being accurate while meeting targets.

(Example of going the extra mile)

Question 9

Where do you see yourself in 5 years time? How long will you stay? How does this job fit in with your future plans?

Answer 9

(Not too specific. Show reasonable commitment)

• Hoping to contract for a while (years probably)
• May like to run own business again one day

(May not like to get into a career that is hard to leave)

Question 10

Tell me more about the interests mentioned.

Answer 10

• Exercise and change of scenery

- Countryside