TOEIC-23- Calling The Helpdesk Flashcards

1
Q

Administrateur

A

Administrator

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2
Q

Logiciel antivirus

A

Antivirus software

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3
Q

Assistance

Aide

A

Assistance

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4
Q

Bogue,

Bug

A

Bug

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5
Q

Rappeler

A

Call back

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6
Q

Inquiet, préoccupé

A

Concerned

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7
Q

Tomber en panne

A

Crash

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8
Q

Couper

téléphone, électricité

A

Cut off

Cut / cut

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9
Q

Base de données

A

Database

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10
Q

Urgence

A

Emergency

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11
Q

Occupé ( ligne )

A

Engaged

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12
Q

Service d’assistance

A

Helpdesk

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13
Q

Externaliser

A

Outsource

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14
Q

Inciter

A

Prompt

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15
Q

Passer ( au téléphone )

A

Put through

Put / put

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16
Q

Joindre

A

Reach

17
Q

Redémarrer

A

Reboot

18
Q

Scanner

A

Scan

19
Q

Installer

A

Set up

Set / set

20
Q

Échanger, remplacer

Changement

A

Switch

21
Q

Actualiser,

Optimiser

A

Upgrade

22
Q

Urgent

A

Urgent