Time + Task Managment Flashcards

1
Q

Time stealers - interruptions from the phone (how to combat it)

A

if there’s loads to discuss suggest to reschedule phone call

Ignore the phone

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2
Q

Time stealers - Unexpected visits from colleagues (how to combat it)

A

Explain that you are busy and arrange to meet later on

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3
Q

Time stealers - Taking In too much work (how to combat it)

A

Learn to say no

Ask for support with tasks

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4
Q

Time stealers - searching for lost papers (how to combat it)

A

Set up a filing system to organise documents

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5
Q

Tools - Gnatt chart

A

Contains milestones for a project and if they have been achieved

Gives an overview

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6
Q

Tools - To-do list

A

Individual day to day basis of tasks that need to be done

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7
Q

Tools - priorities list

A

Shows tasks in a list of most important to least important

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8
Q

Tools - E- diary

A

Aids forward planning

Reminders can be set

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9
Q

Tools - action plan

A

For long term plans

Shows tasks (how long they should take and who they should be done by and notes)

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10
Q

Impact of good time management on organisation and Individual - Benefits

A

Increased productivity

Increased quality of work

Better working relationships

Good customer relations

Lower stress levels in staff (less absenteeism)

Increased job satisfaction (lower staff turnover)

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11
Q

Impact on of bad time management on the organisation and individual - consequences

A

Staff stressed out (absenteeism)

Lower productivity and poorer
quality of work

Lower staff morale and motivation

Poorer job satisfaction (high staff turnover)

Poorer customer relations = more complaints

Poor relationships

Increased costs

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12
Q

What does SMART targets mean ?

A

S - specific (states exactly what’s required)
M - measurable (to see if it has been met)
A - agreed (with other members and manager)
R - realistic (but a challenge)
T - timed (completion date?)

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13
Q

How to deal with changing priorities

A

Priorities lists and action plans may need to be changed due to circumstances (absence, network crashing etc) so they should be flexible and not left til the last minute

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14
Q

How should employees progress be monitored and evaluated

A

Random checks

Buddy systems

Mentoring systems

Line manager review

Appraisal (meeting with manager)

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