Time and Task Management Flashcards

1
Q

What are the Management Skills?

A

Planning, Organising, Delegating, Directing and
Controlling.

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2
Q

Planning Aids

To-Do List

A

This is a list of tasks that need to be completed. It is good practice to tick or cross off the items as they are completed. Organising tasks in this way can make your workload feel more manageable and focused.

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3
Q

Planning Aids

Priorities List

A

This is similar to a to do list but tasks will be put in order of priority. This may because they are important or urgent. Your tasks should be labelled and tackled first, second and so on.

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4
Q

Planning Aids

E-Diary

A

This is an electronic record of appointments. Most e-diaries have an electronic task list which can aid planning. Days, months and years ahead can be seen and tasks and targets entered as well as meetings scheduled to help achieve your targets. Reminders of dates of meetings can be set.

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5
Q

Planning Aids

Action Plan

A

An action plan lists what steps must be taken in order to achieve a specific goal.
An action plan will clearly identify:
* The tasks to be completed
* Who is responsible for completing them
* Resources required
* Timescale needed to complete specific tasks
Large tasks can be broken down into smaller more manageable targets.
Specific – define exactly what needs to be done
Measurable – be clear how much has to be done
Attainable/Agreed – acceptable to all staff involved
Realistic – within the staff capability and resources available
Timed – has a start and end date

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6
Q

Planning Aids

Personal Development Plan

A

This is a document that allows employees to formally record areas of strengths and areas for training and development. Employees should discuss the plan with their line manager on a regular basis and it is often discussed annually. This allows the employee to focus on aspects of their job, identify skills they have that could be shared with others, identify their training needs and prepare them for promotion. (This is individal not for a business as a whole).

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7
Q

Planning Aids

Gantt Chart

A

A Gantt Chart is a visual view of a project/tasks over a period of time. Coloured bars, similar to a bar chart, are used to show progress.

Gantt charts allow you to see at a glance:
* What the various tasks are
* When each task begins and ends
* How long each task is scheduled for
* Where tasks overlap
* Start and end date of the whole project
* Some Gantt charts will also show planned and actual progress of tasks

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8
Q

What is Delegating?

A

The practice of turning over work-related tasks and/or authority to employees or subordinates.

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9
Q

Methods of Monitoring and Evaluating

Meetings

A

A manager can carry out checks on employee progress by meeting staff on a regular basis.

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10
Q

Methods of Monitoring and Evaluating

Accessing Files

A

By sharing files/documents with a manager an employee can allow the manager to check tasks are on schedule.

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11
Q

Methods of Monitoring and Evaluating

Buddy System

A

This involves finding another more experienced employee but at the same job level to provide advice and check understanding of targets.

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12
Q

Methods of Monitoring and Evaluating

Apprasial

A

Regular formal meetings between employees and managers to set targets, review performance and identify any training requirements.

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13
Q

Methods of Monitoring and Evaluating

Additional Method Includes?

A

Gantt Chart - flashcard made previously.

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14
Q

Time Stealers and Strategies

Interupptions from Phone Calls

A

Use voicemail and set aside a time to return calls. When making calls be polite but as brief as possible.

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15
Q

Time Stealers and Strategies

Emails

A

Only check e-mails at certain times of the day. Set up folders and file e-mails. Delete irrelevant e-mails.

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16
Q

Time Stealers and Strategies

Meetings

A

Ensure meetings have time limits. Block off times in your e-diary to complete tasks so that they cannot be booked for meetings.

17
Q

Time Stealers and Strategies

Procrastination

A

To avoid putting off a task you might have to be strong and minimise your distractions, switch off your phone. Sometimes allocating a short period to a task (10 minutes or half an hour) can start you off and you find it is not so bad after all.

18
Q

Time Stealers and Strategies

Poor Management of Software

A

Close programs and documents when you have finished using them. File your documents in a logical way. Close web pages when you are finished with them or you may end up using old information.

19
Q

Time Stealers and Strategies

Visitors

A

You may have to be firm with colleagues who want to chat. Offer to meet them at another more suitable time.

20
Q

Benefits of Good Time and Task Management

To-Do Lists

A
  • Staff are less stressed
  • Targets and deadlines are met
  • Greater productivity
21
Q

Benefits of Good Time and Task Management

Delegation

A
  • Staff are empowered and so more motivated
  • Workload is shared and so deadlines are more likely to be met
22
Q

Benefits of Good Time and Task Management

Good File Management/Desk Organisation

A
  • Information can be found quickly
  • Staff will be working on the correct files
23
Q

Consequences of Bad Time and Task Management

Failing to Delegate

A
  • Managers may be overwhelmed with work and fail to meet deadlines
  • Staff will feel demotivated and morale will be low
24
Q

Consequences of Bad Time and Task Management

Lack of Planning

A
  • Can lead to stress
  • Targets and deadlines being missed
  • Can result in illness and staff being absent
  • Poor performance