Teams

Question 1

What are the skills required of team members? (5)

Answer 1

• Accept responsibility for their tasks within the team
• Be able to resolve conflict
• Cooperate, respect and share ideas
• Listen and show support to others
• Good communication skills

Question 2

Features of an effective team

Clear shared purpose, role and goal.

Answer 2

Team members should believe in the goal and want to contribute towards its completion.

Question 3

Features of an effective team

A good leader.

Answer 3

A leader who can motivate, empower and resolve conflict quickly and fairly.

Question 4

Features of an effective team

Small size.

Answer 4

4-6 members with a variety
of personalities, age and experience.

Question 5

Features of an effective team

Share attitude to risk.

Answer 5

A similar attitude to risk taking is useful to avoid conflict amongst the team.

Question 6

Features of an effective team

Interdependency.

Answer 6

The team members should be able to rely on each other in times of difficulty in reaching individual goals

Question 7

Features of an effective team

Open and transparent communication.

Answer 7

Team members should be able to communicate well with each other and trust that their opinions will be heard and valued.

Question 8

Features of an effective team

Shared knowledge and skills.

Answer 8

Knowledge and skills should be shared amongst the team to allow work to progress smoothly even if some members are absent.

Question 9

Features of an effective team

Time together.

Answer 9

The team should be given time and opportunity to develop both inside and outside of the business.

Question 10

Features of an effective team

Stage in Team Formation.

Answer 10

Helps to support the completion of tasks ensures the team members can have confidence in their abilities.

Question 11

Skills of a good team leader. (4)

Answer 11

• Helps to promote positive atmosphere/good staff morale
• Provides good communication channels
• Ensures deadlines are met through effective monitoring
• Effectively manages all types of people to avoid conflict with a team.

Question 12

Team Formation

Forming

Answer 12

Team members are selected and introduced to eachother.

Question 13

Team Formation

Storming

Answer 13

Members compete for roles within the team. There could be power struggles and disputes as members secure their role in the team.

Question 14

Team Formation

Norming

Answer 14

Team members start to undertake tasks and solve problems. And conflict is resolved at this stage.

Question 15

Team Formation

Performing

Answer 15

The team is now settled and functioning highly.

Question 16

Team Formation

Adjourning

Answer 16

Most of the teams goals have been achieved. Individual team members may be assigned to other teams and unless there is ongoing responsibility the team will be disbanded.

Question 17

Belbin’s Team Roles

The Specialist

Answer 17

The team member with specialist skills.

Question 18

Belbin’s Team Roles

The Ideas Person

Answer 18

The imaginative team member with the ability to solve problems.

Question 19

Belbin’s Team Roles

The Motivater

Answer 19

The member who drives the team forward and overcomes obstacles.

Question 20

Belbin’s Team Roles

The Organiser

Answer 20

The member who plans, coordinates, makes decisions, delegates and brings the task together.

Question 21

Belbin’s Team Roles

The Implementer

Answer 21

The person who is keen to get started and turns ideas into actions.

Question 22

Belbin’s Team Roles

The Checker

Answer 22

The one who monitors the work of the team and makes sure it is done correctly.

Question 23

Belbin’s Team Roles

The Finisher

Answer 23

The person who keeps an eye on deadlines.

Question 24

Belbin’s Team Roles

The Go-Getter

Answer 24

The team member who develops contacts, “networks” and can access resources other members may not.

Question 25

Belbin’s Team Roles

The Team Player

Answer 25

The member who cares about the others and tries to minimise conflict between team members.

Question 26

Technology and Teams

Intranet

Answer 26

The computers are linked within an organisation and files can be accessed by multiple users. This would allow different members to see and use documents required.

Question 27

Technology and Teams

Presentation Software

Answer 27

PowerPoint and Google Slides can be used to present information to the team. Animation, sound and graphics can help maintain interest.

Question 28

Technology and Teams

E-diary

Answer 28

Electronic diary can be used to schedule team meetings and check when other team members are available.

Question 29

Technology and Teams

Whatsapp/Messaging Services

Answer 29

A text messaging service allows team members to quickly communicate with each other 24/7 and across locations.

Question 30

Technology and Teams

E-mail

Answer 30

Electronic mail can be used to aid communication between team members.
* Documents can be shared.
* Read receipts issued.

Question 31

Belbins Roles

Answer 31

• The Implementer
• The Go-Getter
• The Finisher
• The Specialist
• The Organiser
• The Team Player
• The Motivater
• The Checker
• The Ideas Person

Question 32

Features of an Effective Team

Answer 32

• Clear shared purpose, role and goal
• Interdependency
• Shared knowledge and skills
• Small Size
• Good leader
• Open and Transparent Communication
• Time Together
• Stages in Team Formation