Time and Task Management Flashcards

1
Q

Name and describe the 5 organising strategies

A
  1. Planning - employees must plan the use of their time and sources.
  2. Organising - employees should look ahead to identify any future tasks that will be required to be completed.
  3. Delegating - employees and managers will need to delegate tasks to allow them time to get on with other commitments. This can give other employees increased motivation if they are trusted with more responsibility. Managers may find it difficult to delegate because they think they can do a better job themselves and may not want to give up control.
  4. Directing - some employees will be required to direct other employees to get the work done. This will involve leadership, communication, motivation and delegation.
  5. Controlling - employees must exercise control by keeping calm and completing tasks in the order of priority.
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2
Q

What is a ‘micromanager’?

A

A micromanager is a manager who insists on controlling or doing all of the work themselves. It is important to find the right balance between micromanaging and trusting others to do a task.

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3
Q

What is Personal Development Planning (PDP)?

A

Personal Development Planning is a document which helps record the development of an individual in an organisation.

Clearly identifies steps which must be taken for the employee to progress in their career.

Records area of strength.

Discussed with line manager, targets agreed.

Individual targets have to be in line with the organisations.

Written in a structured way, recorded and reviewed.

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4
Q

What is an Action Plan?

A

An action plan is a document used to record large or long -term projects. The purposes is to clearly identify what resources are required and the timescale of the task.

It should:
Break down the project into smaller parts.
Show tasks, responsibilities and deadlines.
Arrange tasks in order of when they should be done.
Estimated time for each task and notes to explain actions.

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5
Q

Outline the advantages of an Action Plan

A
  1. Beneficial for individual employees and for the company as a whole.
  2. Project managers can monitor progress step by step.
  3. Allow you to create a structured plan for the end goal which you intend to achieve.
  4. Allow you to prioritise the amount of time to spend on each task.
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6
Q

What is a To-do List?

A

A to-do list is usually a note to yourself to show a list of tasks that need to be completed over a period of time.

This document can be used on a daily basis to keep track of all tasks that need to be completed.

Organising your tasks with a list can make everything much more manageable and will help you stay focused.

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7
Q

What is a Priorities List?

A

A priorities list is similar to to-do lists but is put in order of priority - which tasks need to be tackled first, which second and so on. May include a mixture of high, medium and low priority tasks (high needs to be tackled first) so that some tasks can be delayed if necessary.

An indication of time to complete the tasks may also be included. Lists of tasks to be completed in order they are to be completed in.

This is an active working document which is subject to continual change.

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8
Q

What is a Gantt Chart?

A

A Gantt chart shows tasks or events displayed against a time limit. It contains a list of the tasks and a suitable timescale (days, weeks or months) along the top.

Can see:
What the tasks are
When each task began
How long each task is scheduled to last
Where tasks overlap 
Start and end date

Will compare work planned and work accomplished. Key targets dates will be marked on the chart and adjustments can be made where additional time is needed.

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9
Q

What is an E-diary?

A

An e-diary is an electronic diary which is useful for arranging meetings. Meetings and appointments can be easily entered, edited and saved.

E-diaries of several participants can be seen at the same time. Most e-diaries also have an electronic to-do list.

Automatic invitations can also be sent out and reminders set to alert the user.

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10
Q

Outline the advantages of Target Setting

A
  1. Employees and departments know what is expected of them.
  2. They can be used as a measure of success.
  3. Targets allow work to be monitored and problems can be addressed sooner rather than later.
  4. All employees understand their role therefore productivity increases.
  5. Increased motivation as employees try to meet targets.
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11
Q

Outline the disadvantages of dealing with changes in priorities

A
  1. Work plans and targets may have to be changed due to unforeseen circumstances.
  2. Some flexibility has to be built into plans e.g., a computer system crashing.
  3. Work on a day-to-day basis may be effected e.g., a member of staff may call in sick.
  4. Long term targets could also be affected e.g., staff changes at Senior management level may effect the business.
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12
Q

Outline the solutions for dealing with changes in priority

A
  1. Extending deadlines.
  2. Requesting overtime.
  3. Being assertive and saying ‘no’ to extra work.
  4. Calling on additional help from employees.
  5. Eliminating the ‘time stealers’.
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13
Q

Name the time stealers

A
  1. Lack of forward planning
  2. Interruptions
  3. Taking on too much work
  4. Desk stress
  5. Procrastination
  6. Meetings overrunning
  7. Communication problems
  8. Unnecessary journeys
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14
Q

Outline the benefits of good time and task management

A
  1. Increased productivity and better quality of work.
  2. Organisations can plan, delegate and organise employees more efficiently.
  3. Progress of projects can be traced.
  4. Increased employee morale and motivation
  5. Increased job satisfaction and lower staff turnover.
  6. Lower stress levels and staff absence.
  7. Better relationships.
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15
Q

Describe how to monitor and evaluate progress through a meeting

A

The business can have regular meetings with employees or teams to get updates on the progress of a task/project.

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16
Q

Describe how to monitor and evaluate progress through accessing files

A

Accessing files means the employer can check how far along they are with a task/project and can request them to make changes if necessary.

17
Q

Describe how to monitor and evaluate progress through the buddy system

A

The buddy system is when an employee is paired with someone with more experience for help, guidance and support to complete tasks.

18
Q

Describe how to monitor and evaluate progress through a gantt chart

A

A Gantt chart allows comparison between planned and actual progress on tasks/projects

19
Q

State how to minimise the ‘time stealer’ lack of forward planning

A

Make use of planning aids such as priority lists and action plans

20
Q

State how to minimise the ‘time stealer’ interruptions

A

If the interruption is from the telephone or a visitor then you should learn to politely control the conversation and suggest meeting at another appropriate time.

21
Q

State how to minimise the ‘time stealer’ taking on too much work

A

Be assertive and learn to say ‘no’.

Discuss your workload with your line manager and look for opportunities to delegate tasks to subordinates.

22
Q

State how to minimise the ‘time stealer’ desk stress

A

Avoid a cluttered and untidy desk. Make use of desk filing trays and operate a clear desk policy to ensure all documents can be located quickly.

23
Q

State how to minimise the ‘time stealer’ procrastination

A

Use a to-do list or a priorities list and ensure that one task is fully completed before another task is started.

24
Q

State how to minimise the ‘time stealer’ meetings overrunning

A

Ensure that meetings have time limits and think about making use of timers or alarms so that those present at the meeting know how much time they have to talk.

Ensure that agendas are realistic

25
Q

State how to minimise the ‘time stealer’ communication problems

A

There should be a clear line of communication between subordinate and line manager. Clarification should be sought when there is any uncertainty about a task.

26
Q

State how to minimise the ‘time stealer’ unnecessary journeys

A

Group jobs together so that visits to the photocopier or other departments are carried out only once or twice per day.