Therapeutic skills

Question 1

WEG skills

Answer 1

• warmth
• empathy
• genuineness

Question 2

Reflections

Answer 2

Reflect or mirror client’s words, feelings, meanings and/or thoughts. They are short, frequent summaries of information or feelings, and can be restatements.

Question 3

What is the purpose of reflections?

Answer 3

• active listenting
• communicates to clients your understanding of what they say
• allows clients to correct you if your understanding is not accurate
• encourage further elaboration/clarification
• used effectively, reflections display and convey warmth, empathy, and genuineness

Question 4

Types of reflections (3)

Answer 4

• content- what was said/information conveyed
• emotion- client’s feelings
• meaning- the underlying point of deeper meaning of what was said

Question 5

What type of inflection should be used in a reflection?

Answer 5

Go down at the end like an assertion, instead of up, like a question

Question 6

Types of nonverbal communication

Answer 6

Eye contact, body language, vocal tone, physical space, timing

Question 7

How is nonverbal communication used as a therapeutic tool?

Answer 7

• to demonstrate active listening
• to encourage further elaboration/clarification
• to display and convey warmth, genuineness and empathy.

Question 8

What are some cultural differences in nonverbal communication?

Answer 8

In Western countries, eye contact communicates interest, attention, confidence. In Asian, Middle Eastern, Hispanic, Native American cultures, it may be interpreted as rude, offensive, or a sign of sexual interest.

Proxemics also differ culturally.

Question 9

Open question

Answer 9

Cannot be answered with yes or no. Minimizes our own perspective and encourages client to lead.

Ex: What was that like for you?
Closed question to open question: Are you married? v. Who are the important people in your life?

Question 10

Minimal encouragers

Answer 10

“Say more about that”
“Go on”
“I see”

Question 11

Scaling question

Answer 11

A scaling question aims to identify the level or intensity of a problem.

Ex: You mentioned you’ve experienced depression in the past. How severe is your depression now, on a 1-10 scale where 10 is the most depressed you’ve ever felt and 1 is not depressed at all?

Question 12

Miracle question

Answer 12

Asking the miracle question uncovers insight into the core issue, gathers key indicators about positive change, and promotes client’s visualization of resolution/progress/change.

Ex: If a miracle happened and you woke up tomorrow and this problem was solved, how would things be different?

Question 13

What are the overall goals our therapeutic techniques aim to accomplish?

Answer 13

• listening with an open, nonjudgmental stance
• conveying genuine interest in client perspective and experience
• avoid jumping to conclusions/assumptions

Question 14

Downward arrow

Answer 14

A CBT technique in which you ask a client questions in a logical progression to help them see where their thinking is irrational or contradictory.