Therapeutic Relationship Flashcards

1
Q

what is to core of the helping process?

A

the relationship between a social worker and a client

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2
Q

Basic conditions for therapeutic process

A

trust with a worker
listening on both sides
recognition that the therapeutic process is a joint exploration

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3
Q

engagement

A

process by which social worker explores clients feelings about coming in for help and establish a therapeutic alliance/tx alliance
resistance may happen, if so worker should clarify the process

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4
Q

what are the dynamics of power and transparency in the sw/client relationship?

A

transparency and power are linked. There is power in the role, titles, and education associated with social workers. Transparency about role expectations should be discussed and power differences should be acknowledged

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5
Q
Explain the following roles 
Advocate
Broker
Change agent
counselor
mediator
A

Advocate - a champion of rights of others
Broker - identifying, locating, and linking client to needed resources
Change agent - working with others, uses the problem solving model to identify the problem, solicit input, and plan for change
Counselor - improving social functioning
Mediator - dispute resolution in order to accomplish goals

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6
Q

What is the primary role of a social worker

A

Resource - assuming various roles depending upon the nature of the client problems

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7
Q

What empathic communication/responding

A

establishes rapport, starts where the client is, increases client participation, responds to nonverbal messages, decreases defensiveness, and defuses anger
encourages rational discussion and sets the stage for problem solving

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8
Q

In what ways can culture impact communication?

A
eye contact
level of personal space
speaking volume
appropriateness of physical touch
other nonverbal cue such as smiling, facial expression, time, and silence
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9
Q

Signs of domestic abuse

A

controlling coercive behavior
somatic complaints i.e. chronic pain without dx
behavioral presentation i.e. no emotional expression
suspicious injury

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10
Q

Cycle of Violence

A

Phase I: Tension Building
Phase II: Battering Incident/acute explosion
Phase III: Honeymoon/”Loving-contrition”

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11
Q

Batterer During the Tension Building Phase

A

moody, nitpicking, isolates, her, withdraws affection, puts down, yelling, during or drugs, threatens, destroys property, criticizes, sullen, crazy-making

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12
Q

Batterer During the Battering Incident Phase

A

hitting, choking, humiliation, imprisonment, rape, use of weapons, beating,

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13
Q

Batterer During the Honeymoon Phase

A

I’m sorry/begs, forgiveness/promises to get counseling/goes to church/AA/sends flowers, brings presents, “i’ll never do it again”, wants to make love/declare love, enlists family support/cries

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14
Q

Victim During the Tension Building Phase

A

attempts to calm him, nurturing, silent/talkative, stays away from family/friends, keeps kids quiet, agees, withdraws, tries to reason, cooks his favorite dinner, general feeling of walking on eggshells

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15
Q

Victim During the Battering Incident Phase

A

protects him/herself anyway she can, police called by her, kids or neighbor, tries to calm him, tries to reason, leaves, fights back

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16
Q

Victim During the Honeymoon Phase

A

agrees to stay, return, or take him back, attempt to stop legal proceedings, sets up counseling appointments for him, feels happy, hopeful

17
Q
Describe the following communication techniques
active listening
silence
questioning
reflecting/validating
paraphrasing/clarifying
reframing
facial expression/postures or gestures
A

leaning in being attentive, asking open-ending questions
allowing introspective time or time to think
open or closed-ended formats
showing empathetic understanding of clients problems
restating clients’ ideas and thoughts
shows clients that there are different perspectives
direct eye contact/arm movements

18
Q

Congruence in Communication

A

matching awareness and experience with communication

nonverbal and verbal matching

19
Q

Name and describe the types of feedback

A
one-on-one
intragroup
group-to-group
consultative
360
20
Q

Stages of the Therapeutic Relationship

A

Intake
Focus is on assessment and building rapport / trust,
treatment planning and goal setting
 Active Treatment
Mutually working with the client to achieve agreed
upon goals. Reassessment of progress with goals.
 Termination / Discharge
Summarizing Treatment. Worker may meet with
resistance. Development of aftercare plan. Reentry
plan is explained (if applicable)