Theme 2: Topic 2.3 Making operational decisions Flashcards

1
Q

What does the production process involve?

A

A business using its resources to produce goods and provide services that customers can buy

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2
Q

What are the three production methods?

A

Job production
Batch production
Flow production

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3
Q

What is job production?

A

One-off products that focuses on customer needs

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4
Q

What are the advantages of job production?

A

High profit margins

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5
Q

What are the disadvantages of job production?

A

Specialist workforce needed so increased costs

Longer production process

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6
Q

What is batch production?

A

A larger volume of products being made with breaks in between

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7
Q

What are the advantages of batch production?

A

Some flexibility
Cheaper workforce than job production
Some levels of automation

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8
Q

What are the disadvantages of batch production?

A

Productivity reduced

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9
Q

What are the advantages of flow production?

A

High volumes of low margin products
Highly automated
Low skilled workforce

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10
Q

What are the disadvantages of flow production?

A

Expensive machinery

Not much flexibility

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11
Q

What are examples of tech in business operation?

A

Computer-aided design
Supply chain management
GPS
3D printing

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12
Q

What are the advantages of technology on operations?

A

Speeds up the production process
Keeps businesses in touch with their customers
Lowers production costs
Ensures fewer mistakes and defects

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13
Q

What are the disadvantages of technology on operations?

A

Can involve a costly initial investment
Can quickly become obsolete
Requires employees to be trained to use new technology

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14
Q

What does economies of scale mean?

A

A term that describes the situation where the average costs of production fall as the volume of production increases

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15
Q

Define productivity?

A

The output per worker

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16
Q

What factors affect choice of technology?

A

Productivity
Cost
Flexibillity
Quality

17
Q

What is the maximum stock level?

A

The most stock that a business can hold

18
Q

What is the re-order level?

A

The level of stock at which new stock will be ordered by

19
Q

What is the buffer stock?

A

The lowest amount of stock the business will hold

20
Q

What are advantages of holding stock?

A

Any unpredicted surges in demand can be met
Damaged goods can be replaced
Businesses can recieve discounts for bulk buying
Limited risk of problems supplying customer demand

21
Q

What are advantages of holding little or no stock?

A

Cost saving in not having to store stock
Less chance of damaged or stolen stock
Employees can focus on tasks other than managing stock
Can reduce costs of production, which makes product pricing more competitive