Theme 1.4 Flashcards

1
Q

Soft HRM

A

Workforce is treated as an asset to the business to contribute and help the business achieve its objective

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2
Q

Hard HRM

A

Workforce is treated as a resource that must be managed in order for the business to control costs and output

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3
Q

Flexible workforce

A

Uses temporary and part-time workers to make it easier to respond to fluctuations

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4
Q

Part time employees

A

Contracted to work less hours than a full-time employee

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5
Q

Temporary employees

A

Contracted to work for a business for a specified period of time

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6
Q

Flexible hours

A

Give some degree of autonomy to the employees to choose their own hours of work

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7
Q

Dismissal

A

Employees contract is terminated due to a breach of the terms

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8
Q

Redundancy

A

From of dismissal when employees contract is terminated

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9
Q

Trade unions

A

National organisations where the remit to protect its members

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10
Q

Recruitment process

A

The steps undertaken by Business attracting suitable candidates

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11
Q

Job description

A

Set the tasks and responsibilities of a job e.g job title

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12
Q

Person specification

A

Outlines the characteristics of the person required E.G qualifications

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13
Q

Centralisation

A

Responsibility for decision-making is maintained by a number of senior managers at the top

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14
Q

Decentralisation

A

responsibility for decision-making is delegated to a number of middle managers

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15
Q

Why is Motivation important

A

Lower labour turnover
Hello absenteeism
Improve workforce performance

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16
Q

Leadership

A

Influence and direct people in order to meet the goals of a group

17
Q

Management

A

Resources used so Decisions made in order to meet the objectives of the firm

18
Q

Value of outsourcing

A

Provides flexibility and supply

Increases capacity

19
Q

Disadvantages of outsourcing

A

Quality must be maintained

Sub contractor will want to make a profit