Theme 1 AO1 Flashcards

1
Q

What are the three parts of the design mix ?

A

Function, aesthetics, cost.

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2
Q

What is cost plus pricing strategy?

A

Where a mark-up is added to the cost of production.

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3
Q

What is price skimming?

A

Charging the highest price upon release and then dropping the price as the product matures.

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4
Q

What is penetration pricing?

A

Charge a low price initially but increase the price as the product gains in demand.

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5
Q

What is predatory pricing.

A

Setting prices low to eliminate competition. This is illegal.

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6
Q

What is competitive pricing?

A

Matching competitor’s prices.

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7
Q

What is psychological pricing?

A

Using strategies such as making a product 99p rather than £1 to convince consumers that the product is cheaper than it is.

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8
Q

In regard to the design mix, what does function mean?

A

Ergonomics, usability, safety, reliability.

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9
Q

In regard to the design mix, what does aesthetics mean?

A

How it looks, tastes, feels and how the senses react to the good or service.

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10
Q

In regard to the design mix, what does economic manufacture/cost mean?

A

How much it costs to produce and can it be produced efficiently.

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11
Q

What are three characteristics of a mass market?

A

Very high amount of customers, all products sold in the same way, more EOS to be exploited.

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12
Q

What are three characteristics of a niche market?

A

Products are targeted towards a small customer group, small firms can survive easily in niche markets as there is less competition, products focus on the needs of the consumers.

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13
Q

How does the market size affect a business?

A

The greater potential for the business to grow but there is likely to be more competition.

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14
Q

How does market share affect a business?

A

It affects the strategies a business will use dependant on their share of the market.

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15
Q

What is market mapping?

A

A map of a specific market that groups brands dependent on different categories of their products e.g. price or quality.

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16
Q

How does a business gain competitive advantage from a product or service?

A

Product design, product quality, promotion, customer service, ethical stance, EOS, delivery time

17
Q

What is product differentiation?

A

When firms try to make their products unique to make them stand out.

18
Q

What is the purpose of product differentiation?

A

To gain a competitive advantage in highly competitive markets where products are fairly similar.

19
Q

How does a business add value to a product or service?

A

Bundling/package deals, customer service, packaging, customisation, frequent buyer offers via loyalty programmes.

20
Q

What are the different types of leadership?

A

Autocratic, democratic, paternalistic, laissez-faire.

21
Q

What is autocratic leadership?

A

Manager controls everything, group is dependant on the manager, usually results in demotivation and high levels of supervision.

22
Q

What is paternalistic leadership?

A

Similar to autocratic leaders, they control everything, however they care about the welfare of their employees.

23
Q

What is democratic leadership?

A

The leader encourages participation in decision making, when they have made a decision they will persuade others to change their opinion, they will also consult others before coming to a decision.

24
Q

What is laissez-faire leadership?

A

The leader provides the employees with all the tools and backs off, it promotes freedom and decision making amongst employees, it is particularly useful for a team of highly skilled and experienced employees.

25
Q

What is the market share calculation?

A

(sales of a business/ sales sales in the market) x 100.

26
Q

What is an advantage of utilising a market map?

A

Seeing where the business is categorised compared to competition which can help identify things that could be changed.

27
Q

What is are two disadvantages of market maps?

A

They only analyse two different features of each business on the same map and the information that is used may be expensive as it requires primary market research.

28
Q

What are some methods of product differentiation?

A

Different prices, extended product range, brand development and recognition.