The State of E-Commerce in the Philippines: Issues and Challenges Flashcards
Among the Southeast Asian countries, the Philippines experienced the highest increase in terms of shopping app usage (__ %) as well as online spending (__%).
53%, 57%
In 2000, only ___ percent of the country’s total population were connected to the internet.
two
Ten years later (2010), ___% of the population were already connected
25%
In 2020, __% of the population or roughly __ million Filipinos are already online.
67%, 73 million
E-Commerce Roadmap Pre
and During the Pandemic
- 100,000 Micro, Small, and Medium Enterprises doing e-commerce
- 40-50% of internet users doing e-commerce
- Fast and competitive internet access
- Cybercrime enforcement and protection
- Online and connected government (G2G, G2B, G2C, and G2E)
To help foster the growth of the economy, the DTI in 2016 developed the Philippine _______, targeting to expand the share of e-commerce to GDP from 10% in 2015 to 25% by 2020.9
E-Commerce Roadmap of 2016-2020
Under the 2016-2020 Roadmap, other agencies of government such as the ___, ____, ____, ____ among others, were given roles to help fulfill its goals.
- Department of Information and Communications Technology (DICT)
- Bangko Sentral ng Pilipinas (BSP)
- Department of Science and Technology
- National Privacy Commission (NPC),
Philippines’ main consumer law focusing on protection against deceptive, unfair, and unconscionable sales practices
Consumer Act
Consumer Act says that consumers should enjoy the following rights:
- right to basic needs
- right to safety
- right to information
- right to choose
- right to representation
- right to redress
- right to consumer education
- right to healthy environment
prescribes the rules and regulations for consumer protection
Joint Department Administrative Order 01 of 2008
______ aim at protecting consumers doing online transactions, specifically on the purchase of products and services
Joint Department Administrative Order 01
concern of buyers when it comes to e-commerce
- low trust in digital payments
- privacy
signed into law in 2012
Philippines’ Data Protection Act
Philippines’ only bilateral free trade agreement
Philippines-Japan Economic Partnership Agreement of 2008
Philippines-Japan Economic Partnership Agreement of 2008 covers:
- trade in goods
- trade in services
- investments
- movement of natural persons
- intellectual property
- customs procedures
- improvement of the business environment
- government procurement