The Process of Communication Flashcards
_____________ occurs when we engage in speaking with others. It can be face-to-face, over the telephone, via Skype or Zoom, etc.
Verbal communication
___________ includes facial expressions, posture, eye contact, hand movements, and touch.
Non-verbal communication
Whether it is an email, a memo, a report, a Facebook post, a Tweet, a contract, etc. all forms of ____________ have the same goal, to disseminate information in a clear and concise manner.
written communication
We are a visual society. Think about it, televisions are running 24/7, Facebook is visual with memes, videos, images, etc., Instagram is an image-only platform, and
advertisers use imagery to sell products and ideas. Think about from a personal perspective – the images we post on social media are meant to convey meaning – to communicate a message.
Visual Communication
The act of __________ does not often make its way onto the list of types of communication. ___________, however, is perhaps one of the most important types of communication because if we cannot listen to the person sitting across from us, we cannot effectively engage with them.
listening
Active listening
What are The Types of communication?
- Verbal communication
- Non-Verbal communication
- Written Communication
- Visual Communication
- Listening
What are the Process of Communication?
Communication consists of the following components which are interrelated.
- Idea 6. ReceiverDecoder
- Sender 7. Decoding
- Encoding 8. Feedback
- Message 9. Context
- Channel & Medium 10. Barrier
Every message, whether oral or written, has its origin in an ________ that germinates in the mind of the sender of the message. Every _______ refers to some context. Thus the __________ that the sender wants to convey to the receiver is the source of the message in the communication process.
idea
idea
idea or information
The person who initiates the communication process is referred to as the ________. The process of
communication begins with the __________ who identifies the need to communicate.
encoder
sender
_________ takes place when the sender formulates his idea into a message to be transmitted to the receiver, using a series of symbols- verbal/ or non-verbal, written or oral.
Encoding
A _________ is an idea transformed into words. It can be expressed in different ways depending upon the subject-matter, purpose, audience personal style and cultural background of the sender
message
An appropriate _________ chosen to send the message is known as ________. It is the vehicle which facilitates the sender to convey the message to the receiver. _______ is a system used to transmit a message, whereas ________ is one of the forms/ types used under that
system.
medium
channel
Channel
medium
What are the types of channel?
1.Oral
2.Written
3.Audio-visual
Give the medium according to its channel?
1.Oral
face to face conversations
telephones conversations
audio tapes
voice mails
Give the medium according to its channel?
2.Written
letters
memos
reports
manuals
emails
Give the medium according to its channel?
3.Audio-visual
cinema
television
video-tapes
video chats
The person who receives the encoded message is referred to as ________.
receiver
The receiver may be an __________________. As communication is a two-way process, the receiver is as important as the sender of the message.
individual or a group of individuals
It is a process by which the receiver interprets the message and translates it into meaningful information.
Decoding
_________ is the response given by the receiver of the message to the sender of the message.
Feedback
Refers to the interrelated conditions of communication which affect how people understand the message.
Context
WHAT ARE THE 5 TYPES OF CONTEXT
- Physical context
- Social context
- Psychological context
- Cultural context
- Historical context
This includes the setting where the communication takes place, time of the day, the environmental condition, distance between or among the communicator. Meeting places must be well-chosen
to avoid physical interferences.
Physical context
This refers to the nature of relationships existing between or among the communicators and it
also sets the formality of the interaction.
Social context
