The Personal Training Profession Flashcards
Operational Cosy
The various monetary requirements associated with the day to day running of business./
High Intensity Interval Training (HIIT)
An exercise training method defined by intervals or near maximal intensity broken up by relatively short rest period.
Adherence
The level of commitment to a behavior or plan of action.
Prospect
An individual wha has been identified as a potential client.
Sales Process
A system for learning about the needs of a potential client to be able to identify and present a number of solutions for those needs.
Working The Floor
A rapport building technique where fitness professionals walk around the gym floor talking to members without presenting a sale.
Open-ended Question
Non directive questions that can’t be answered with a simple yes or no answer, they require critical thinking to formulate a response.
Rapport
A relationship in which two people understand each other’s ideas, have respect for one another, and communicate well.
Forecasting
A business management technique that helps predict how much work is needed to meet a revenue goal.
Unique Selling Proposition (USP)
Highlighting unique skills or traits during a sales presentation that allow an individual to stand out from the competition.
Brand
A product or service identified by specific unique characteristics.