The Industry Flashcards
What do we mean by Hospitality Industry?
It is a broad term used to describe the provision of lodging (places to say), food and drink, events, theme parks and other forms of tourism.
What does ‘Catering’ specifically refer to?
The provision of food and drink.
What does ‘residential’ mean?
You can sleep there.
What does ‘non-residential’ mean?
You can’t sleep there
What does ‘commercial’ mean?
It is a buisness with an aim to make profit.
What does ‘non commerical’ mean?
There not making a profit; it is not a buisness.
Name 4 commercial residential establishments
Hotels, guest houses, B&B, holidays cottages
Name 4 commercial non-residential establishments
Restaurants, pub, fast food outlets, golf clubs
Name 2 non-commercial residential establishments
Prisons, hospitals
Name 2 non-commercial non-residential establishment.
School canteens, soup kitchen (for the homeless)
In the UK, how many stars is it possible for a hotel to have?
5
What kind of establisments could be awarded a Michelin star?
Restaurant
What is gueridon service?
A special kind of service where the chef finishes preparing the food on a trolley in font of customer - for example by flambéing the dish
What is silver service?
Food is served by skilled staff at the table, using a spoon and fork.
Give two places where you might get trolley or tray service?
A plane or hospital
