The Future Of Grace Miller

Question 1

What were you required to do to move from being a sole trader to a limited company?

Answer 1

You needed to register the company and comply with legal requirements.

Question 2

What do you have to provide in your annual returns to HMRC?

Answer 2

You must provide financial statements and details of company activities.

Question 3

How did you approach the task of finding out what tasks each staff member were doing?

Answer 3

I conducted one-on-one meetings and reviewed job descriptions.

Question 4

How did you assess the different personalities of your staff members?

Answer 4

I used personality assessments and observed their interactions.

Question 5

What existing IT systems were you using?

Answer 5

We were using a combination of legacy software and manual processes.

Question 6

Why were the existing IT systems a weakness?

Answer 6

They were outdated and inefficient, leading to errors and delays.

Question 7

What made your company vulnerable in relation to legislation changes?

Answer 7

Lack of compliance monitoring and outdated policies made us vulnerable.

Question 8

How did you think you could remove those vulnerabilities?

Answer 8

By updating policies and implementing regular compliance training.

Question 9

Why was it important to you to make the staff feel involved in the future company plans?

Answer 9

Involvement fosters engagement and commitment to the company’s goals.

Question 10

What alternative systems did your staff review for invoice processing and contractor payments?

Answer 10

They reviewed cloud-based accounting software and automated payment systems.

Question 11

How did you appoint the new team leaders?

Answer 11

Through a combination of performance reviews and interviews.

Question 12

How could you have undertaken a fair recruitment process for the new heads?

Answer 12

By ensuring a transparent application process and equal opportunity for all.

Question 13

What adjustments did you make to some of the other roles and why?

Answer 13

Roles were adjusted to better align with skills and company needs.

Question 14

Tell me about your Data security policy and any changes you had to make for the new ways of working.

Answer 14

We updated the policy to include remote work protocols and data encryption.

Question 15

What updates did you make to your Personal security policy in line with Surveying Safely?

Answer 15

We enhanced training and procedures for personal safety on-site.

Question 16

How did you identify what the new structure should look like?

Answer 16

By analyzing current workflows and identifying areas for improvement.

Question 17

How are you approaching the refresh of your website and marketing?

Answer 17

We are conducting market research and redesigning the website for user experience.

Question 18

How does the new structure enable personal development of your staff?

Answer 18

It provides clear career paths and opportunities for skill development.

Question 19

How did you ensure your staff were happy with the changes?

Answer 19

By soliciting feedback and making adjustments based on their input.

Question 20

Once you qualify, what will you need to do to register the firm with RICS?

Answer 20

You will need to submit the necessary documentation and fees.

Question 21

How have you developed relationships with clients?

Answer 21

Through regular communication and delivering consistent value.

Question 22

How are you sourcing new business?

Answer 22

By networking, referrals, and targeted marketing efforts.

Question 23

What measures do you take to ensure you have the resource to take on new business?

Answer 23

We assess current capacity and plan resource allocation accordingly.

Question 24

How do you consult your staff and involve them in new decisions?

Answer 24

By holding regular meetings and encouraging open discussions.

Question 25

How do you motivate your staff to feel more invested in the business?

Answer 25

By recognizing their contributions and providing growth opportunities.

Question 26

What records do you keep of training being undertaken?

Answer 26

We maintain a training log and track completion of required courses.

Question 27

How do you ensure that the training your staff undertakes is relevant?

Answer 27

By aligning training programs with company goals and staff needs.

Question 28

What challenges do you think your company is facing?

Answer 28

Adapting to market changes and maintaining staff morale.

Question 29

What would you do differently next time?

Answer 29

I would involve staff earlier in the decision-making process.

Question 30

How did you act ethically?

Answer 30

By adhering to industry standards and prioritizing transparency.

Question 31

What were your key achievements?

Answer 31

Successfully transitioned to a limited company and improved team dynamics.