The CPI Crisis Development Model Flashcards
What is SUPPORTIVE?
An empathic nonjudgmental approach attempting to alleviate anxiety.
What is ANXIETY?
A noticeable increase or change in behavior.
What is DEFENSIVE?
The beginning stage of loss of rationality.
What is DIRECTIVE?
Staff takes control/manages a potentially escalating situation by setting limits.
What is an ACTING-OUT PERSON?
The total loss of control, resulting in a physical acting out episode.
What is NPCI?
Nonviolent Physical Crisis Intervention
Safe, non harmful control and restraint positions.
What is TENSION REDUCTION?
A decrease in physical and emotional energy following a crisis.
What is THERAPEUTIC RAPPORT?
An approach used to re-establish communication.
What is the value of learning the four levels and corresponding staff attitudes?
Helps us intervene appropriately, avoid overreacting, and avert crises
