the 21st century workplace

Question 1

what are the 6 challenges in the 21st century workplace

Answer 1

Talent, diversity, globalization, technology, careers

Question 2

explain talent

Answer 2

people: what they do with the foundation of the organization

Intellectual capital: shared knowledge/collective brainpower of the organization

knowledge worker: someone who’s mind is a critical asset; someone who adds to collective brainpower

Question 3

explain diversity

Answer 3

workforce diversity

• differences in age, gender, race, religion, sexual orientation, and able-bodieness

-diverse workforce provide both challenges and opportunities for organizations

• businesses are improving, but inequalities still exist

Question 4

Explain diversity continued

Answer 4

Prejudice: the display of negative, irrational attitudes towards members of a diverse population

• becomes discrimination when minority members are treated unfairly or denied full benefits of membership

glass ceiling effect: an invisible barrier limiting career advancement of women and minorities

Question 5

explain globalization

Answer 5

• The world ride interdependence of resources, market, and competition of the new economy
• National boundaries of business world I have virtually disappear
• People and countries are increasingly interconnected

eg. apple is in europe, asia, north america etc

Question 6

explain technology

Answer 6

Continuing transformation of the modern workplace through:
- The Internet
- World Wide Web
- Computer networking
- Information technology
- Telecommuting/virtual teaming/mobile offices
Increasing demand for knowledge workers with the skills to fully use technology

Question 7

Explain ethics

Answer 7

moral principles that determine “good” or “bad” behaviour

law requires corporations to have a board of directors to look out for interest of shareholders

corporate governance: Board of Directors actively looking at the activities of corporation to hold management socially responsible
- Epix has become important in today’s business world

Question 8

explain careers

Answer 8

today’s workers:
- Will not work full-time
- Won’t work for one large employer during the duration of career
- Are more likely to change jobs employers
- Need skills and a portable
- Need to upgrade skills

Question 9

critical skills for success in new workplace

Answer 9

• Creativity
• Critical thinking
• Collaboration