foundations/theory of managment Flashcards

1
Q

what are the two types of managers

A

line manager and staff manager

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2
Q

explain line manager with and example

A

their work directly contributes to the production of a good/service

eg. supervisors, CEO, plant/factory manager

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3
Q

Explain staff manager with an example

A

work in specialize support areas such as marketing, accounting, HR and the legal department

eg. Vice president of marketing, president of accounting

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4
Q

Explain managers versus administrators with examples

A

Managers work for profit organization eg. mcdonald’s, old navy

Administrators, work for a nonprofit organization eg. SickKids

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5
Q

Explain functional versus general with examples

A

Functional: is responsible for a single areas, such as accounting, engineering, marketing, HR

General is responsible for complex areas eg. department store manager

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6
Q

What are the three managerial skills?

A

Technical, human, conceptual

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7
Q

Explain technical

A

Specialized skills such as accounting or engineering, marketing, or IT most important in lower management

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8
Q

Explain human

A

Inability to interact with people, important at all levels of management

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9
Q

Explain conceptual

A

Ability to think critically and analytically, solve problems, most important and upper management

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10
Q

What are the three managerial roles?

A

interpersonal, informational, decisional

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11
Q

Explain interpersonal

A

interacting with other people eg: figurehead, leader, liaison

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12
Q

Explain informational

A

exchanging and processing data eg. monitor, spokesperson

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13
Q

Explain decisional

A

using information to make decisions eg. Entrepreneur, disturbance handler, negotiator.

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