foundations/theory of managment Flashcards
what are the two types of managers
line manager and staff manager
explain line manager with and example
their work directly contributes to the production of a good/service
eg. supervisors, CEO, plant/factory manager
Explain staff manager with an example
work in specialize support areas such as marketing, accounting, HR and the legal department
eg. Vice president of marketing, president of accounting
Explain managers versus administrators with examples
Managers work for profit organization eg. mcdonald’s, old navy
Administrators, work for a nonprofit organization eg. SickKids
Explain functional versus general with examples
Functional: is responsible for a single areas, such as accounting, engineering, marketing, HR
General is responsible for complex areas eg. department store manager
What are the three managerial skills?
Technical, human, conceptual
Explain technical
Specialized skills such as accounting or engineering, marketing, or IT most important in lower management
Explain human
Inability to interact with people, important at all levels of management
Explain conceptual
Ability to think critically and analytically, solve problems, most important and upper management
What are the three managerial roles?
interpersonal, informational, decisional
Explain interpersonal
interacting with other people eg: figurehead, leader, liaison
Explain informational
exchanging and processing data eg. monitor, spokesperson
Explain decisional
using information to make decisions eg. Entrepreneur, disturbance handler, negotiator.