The 20 Rules of Closing Flashcards
Should you sit or stand when negotiating?
Sit
How should your proposal be presented?
In writing
What should you do to prepare for presenting your proposal?
Practice in advance of the meeting
When closing what should you be doing (physical)?
Look directly into their eyes
What should you always have available?
A pen and paper
What should you know how to do to relieve pressure?
Know how to use humor
What separates closers from sellers?
Always ask one more time
What should you do so that you do not repeat yourself?
Have an arsenal of closes memorized
How do you create credibility
Never leave the customer
How should you treat your customer?
Like they will buy
What is the right attitude to have?
Always know you will come to an agreement
What should you do if your prospect is negative?
Always be positive no matter the customer’s response
What should you do if the customer objects?
Smile no matter the outcome
How should you treat your customer?
Like they have the money to buy
What should you do when the buyer makes an offer?
Acknowledge the buyer for any offer they make