The 20 Rules of Closing Flashcards

1
Q

Should you sit or stand when negotiating?

A

Sit

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2
Q

How should your proposal be presented?

A

In writing

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3
Q

What should you do to prepare for presenting your proposal?

A

Practice in advance of the meeting

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4
Q

When closing what should you be doing (physical)?

A

Look directly into their eyes

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5
Q

What should you always have available?

A

A pen and paper

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6
Q

What should you know how to do to relieve pressure?

A

Know how to use humor

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7
Q

What separates closers from sellers?

A

Always ask one more time

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8
Q

What should you do so that you do not repeat yourself?

A

Have an arsenal of closes memorized

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9
Q

How do you create credibility

A

Never leave the customer

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10
Q

How should you treat your customer?

A

Like they will buy

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11
Q

What is the right attitude to have?

A

Always know you will come to an agreement

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12
Q

What should you do if your prospect is negative?

A

Always be positive no matter the customer’s response

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13
Q

What should you do if the customer objects?

A

Smile no matter the outcome

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14
Q

How should you treat your customer?

A

Like they have the money to buy

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15
Q

What should you do when the buyer makes an offer?

A

Acknowledge the buyer for any offer they make

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16
Q

What should you never do?

A

Disagree with the buyer

17
Q

What should you do when your customer has a no can do attitude?

A

Look for a solution

18
Q

What should be your purpose?

A

Care so much that you refuse to not close

19
Q

What should you get well versed in?

A

The full arsenal of closes?

20
Q

When do you provide value to the customer?

A

When you close and they buy