textbook

Question 1

two elements of a welfare state

Answer 1

1. the use of powers invested in government to provide essential social services to citizens
2. the use of grants, taxes, pensions, and other programs to provide basic income security

Question 2

three difficulties individuals and families face

Answer 2

economic survival - retirement, unemployment, decreasing income, and rising prices affect this
the integrity of the person - disability, illness, violence, homelessness, racism
survival of the family - separation, divorce, care of aging family, additional children

Question 3

Residual view and history

Answer 3

until the great depression in the 1930s they were normally reisdual views

Question 4

Four key concepts

Answer 4

social change and justice
problem-solving
person in environment
empowerment

Question 5

empowerment

Answer 5

making power explicit in client-worker relationship
giving clients experience in which they themselves are in control
supporting the client’s efforts to understand the power relationships in their own lives as a way for promoting change

Question 6

first trained social worker

Answer 6

graduated from UofT department of social services in 1914
11 PhD
35 unis offering degrees
Marguerite Bourgeoys, French settler

Question 7

Unions representing SW

Answer 7

CUPE (canadian union of public employees)
PSAC (Public service alliance of canada)

Question 8

Code of ethics 6 key values

Answer 8

respect for the inherent dignity and worth or persons
pursuit of social justice
service to humanity
integrity of professional practice
confidentiality in professional practice
competence in professional practice

Question 9

five-step process for ethical decision making

Answer 9

Identify the key ethical issues in this situation
identify the relevant ethical guidelines within provincial social work code or any employer-based ethical guidelines
identify which ethical principles are of major importance in this particular situations
acknowledge and examine your own emotions and values
outline an action plan that is appropriate for the situation at hand

Question 10

The factory act

Answer 10

1833, made it illegal for textile factories to employ children under 9

Question 11

pauperism

Answer 11

luring a person from from hardworking jobs to go on welfare

Question 12

first SHM

Answer 12

in london in 1884 called Toynbee hall

Question 13

The effects of the great depression

Answer 13

unemployment was viewed as no longer a “personal” problem
remarkable growth in need for social workers

Question 14

Starve the beast/death by deficit

Answer 14

tax breaks for the wealthy to reinvest in the economy, created huge economic inequality

Question 15

changes in social work practices late 20th century

Answer 15

tight control of spending, need to validate every dollar spent, client didn’t really come first

Question 16

Major influences and shifts in the profession

Answer 16

baby boomers caused an increase and enhanced services for older adults
bullying prevention programs

Question 17

Idle no more movement

Answer 17

protests that threatened indigenous sovereignty and environmental protection

Question 18

Anti G-20 Mobilization

Answer 18

brought vulnerable groups together in Toronto for various protesting reasons

Question 19

Future challenges for SW profession

Answer 19

information technology
income inequality
demographic changes
economic globalization
immigration and multiculturalism

Question 20

Future challenges for SW Practice

Answer 20

relationship building
collaborative practice
interdisciplinary practice
evidence-based practice
community-based practice
mobility

Question 21

Conventional approaches

Answer 21

ecological, cognitive, systems

Question 22

Progressive approaches

Answer 22

structural, critical, anti-oppressive

Question 23

helping relationship

Answer 23

warmth, empathy, gunuiness

Question 24

relfection-action-reflection

Answer 24

reflecting on our practice in such way that our personal beliefs, expectations, and biases become more evident
this self-understanding increases our awareness of the assumptions we might make automatically or uncritically as a result of our views of the world

Question 25

skills for working with individuals and and families

Answer 25

active listening
validating feelings
interviewing/dialoging
paraphrasing
clarifying
summarizing
giving information
interpreting
building consensus

Question 26

critical self-reflection

Answer 26

a frame of mind which recognizes that a social workers identity and beliefs are shaped not only by unique traits but also by societal forces and social structures

Question 27

kinds of groups

Answer 27

self-help
educational groups
support/therapeutic groups
task groups
social action groups

Question 28

group facilitation skills

Answer 28

connecting
focusing on process
cueing
supporting
blocking
demonstrating social empathy

Question 29

group process

Answer 29

forming stage
storming stage
norming stage
performing stage
adjourning stage

Question 30

community

Answer 30

a group of people with diverse characteristics who are linked by social ties, share common perspectives and identity and engage in joint action in specific geographical locations or settings
an effective defence against oppression and exploitation

Question 31

Rothmans model of community work

Answer 31

locality development
social planning
social action