TEXT & ONLINE--Practice Exam Flashcards
You are assigned to plan a day camp with an $8,000 budget. Policy dictates that the program receives a max of 25% subsidy. If there are 50 participants, what is the PER PERSON cost of the subsidized program?
($8,000*75)/50=$120 each
*What document is most often needed for a major acquisition from external vendors?
Purchase order
Revenue from fees/charges was not sufficient to offset the cost of an agency’s annual Fun Run. Which funding source would be best suited for this type of activity?
Commercial sponsorships
How long would a reasonable planning period be for a capital improvement project for a municipal park?
5 years
What document is adopted by a professional organization to govern the conduct of its members?
Code of ethics
What is the most important factor in volunteer retention?
Effective recognition
Staff development activities are most often successful when…
Staff are involved in est. goals
What is the primary considering in developing park/rec staff work schedules
Program needs
In the evaluation of a special event, leadership staff indicates uncertainty about their specific assignments and how needed supplies would be made available to them. What deficiency does this reveal?
Planning
Knowing that a volunteer working special events is internally motivated, the most meaningful form of recognition would be…
Verbal acknowledgement following the event
The most important reason for the park/rec supervisor to document the need for disciplinary action is to…
Provide factual details
The park/rec professional is conducting a part-time recruitment and hiring plan for the summer. The agency operates in a community of 90,000 residents. Women, minorities, and people with disabilities are under-represented on the agency’s staff. How should the professional 1st improve this recruitment and hiring plan?
Staff training for recruitment and interviewing
Appropriate risk management policies and procedures should reduce an agency’s _____________.
Insurance costs
What is the best way to communicate work rules/policies?
Discuss them at inservice training sessions
A community resident wants to take a class, but cannot afford the full cost and the park/rec organization does not have a policy to address this situation. What should the park/rec professional do?
Refer the person to another agency with a similar program for free
What is the primary purpose for personnel to wear uniforms?
Easy recognition by the public
A rationale for why an agency is developing a program is called ___________.
A statement of purpose
When responding to complaints/disputes from the public, it is best to…
Treat the complaint/dispute as presented
The success of a park/rec agency is best measured by the…
Service to its clientele
The underlying purpose of a marketing plan for a public organization is to…
Serve more people
What is the best method to evaluate a promotional campaign used for a special event?
Conduct exit interviews of participants
In the fall, enrollment in Monday night programs declines. Participants have indicated difficulty arriving on time. What elements of the marketing mix should be investigated?
Place
Responding to customer complaints in a timely manner is an important part of…
Public releations
What is an appropriate way for a park/rec professional to network with related organizations in the community to maximize efforts and services?
Attending monthly meetings of local governance or community social services
The primary goal of community park/rec services for individuals with disabilities is to…
Make life satisfying and meaningful for participants.
What is the best way to assess the areas/facilities of a public park and rec agency?
Compare against community expectations
The most accurate indicator of future participation by members of a target population is their…
Current participation patterns
Residents in an outlying area of the community have complained about the lack of program services administered for them. In considering the delivery of services to these residents, what is the first processes that should be completed?
Needs assessment
A park/rec professional wants to expand a program to a new target market. To accomplish this, the professional must be able to determine the market’s…
Accessibility, size, and measurability
The most common contribution of public schools to local park and rec agencies is…
To provide facilities for recreational use