TEXT & ONLINE--Practice Exam Flashcards
You are assigned to plan a day camp with an $8,000 budget. Policy dictates that the program receives a max of 25% subsidy. If there are 50 participants, what is the PER PERSON cost of the subsidized program?
($8,000*75)/50=$120 each
*What document is most often needed for a major acquisition from external vendors?
Purchase order
Revenue from fees/charges was not sufficient to offset the cost of an agency’s annual Fun Run. Which funding source would be best suited for this type of activity?
Commercial sponsorships
How long would a reasonable planning period be for a capital improvement project for a municipal park?
5 years
What document is adopted by a professional organization to govern the conduct of its members?
Code of ethics
What is the most important factor in volunteer retention?
Effective recognition
Staff development activities are most often successful when…
Staff are involved in est. goals
What is the primary considering in developing park/rec staff work schedules
Program needs
In the evaluation of a special event, leadership staff indicates uncertainty about their specific assignments and how needed supplies would be made available to them. What deficiency does this reveal?
Planning
Knowing that a volunteer working special events is internally motivated, the most meaningful form of recognition would be…
Verbal acknowledgement following the event
The most important reason for the park/rec supervisor to document the need for disciplinary action is to…
Provide factual details
The park/rec professional is conducting a part-time recruitment and hiring plan for the summer. The agency operates in a community of 90,000 residents. Women, minorities, and people with disabilities are under-represented on the agency’s staff. How should the professional 1st improve this recruitment and hiring plan?
Staff training for recruitment and interviewing
Appropriate risk management policies and procedures should reduce an agency’s _____________.
Insurance costs
What is the best way to communicate work rules/policies?
Discuss them at inservice training sessions
A community resident wants to take a class, but cannot afford the full cost and the park/rec organization does not have a policy to address this situation. What should the park/rec professional do?
Refer the person to another agency with a similar program for free
What is the primary purpose for personnel to wear uniforms?
Easy recognition by the public
A rationale for why an agency is developing a program is called ___________.
A statement of purpose
When responding to complaints/disputes from the public, it is best to…
Treat the complaint/dispute as presented
The success of a park/rec agency is best measured by the…
Service to its clientele
The underlying purpose of a marketing plan for a public organization is to…
Serve more people
What is the best method to evaluate a promotional campaign used for a special event?
Conduct exit interviews of participants
In the fall, enrollment in Monday night programs declines. Participants have indicated difficulty arriving on time. What elements of the marketing mix should be investigated?
Place
Responding to customer complaints in a timely manner is an important part of…
Public releations
What is an appropriate way for a park/rec professional to network with related organizations in the community to maximize efforts and services?
Attending monthly meetings of local governance or community social services
The primary goal of community park/rec services for individuals with disabilities is to…
Make life satisfying and meaningful for participants.
What is the best way to assess the areas/facilities of a public park and rec agency?
Compare against community expectations
The most accurate indicator of future participation by members of a target population is their…
Current participation patterns
Residents in an outlying area of the community have complained about the lack of program services administered for them. In considering the delivery of services to these residents, what is the first processes that should be completed?
Needs assessment
A park/rec professional wants to expand a program to a new target market. To accomplish this, the professional must be able to determine the market’s…
Accessibility, size, and measurability
The most common contribution of public schools to local park and rec agencies is…
To provide facilities for recreational use
Participation in designed programs will lead to accomplishment of…
Stated benefits and outcome goals
A park and rec agency is not required to make all facilities accessible as long as programs offered in inaccessible facilities…
Are available in alternate accessible facilities
An individual with an emotional disability would experience the LEAST amount of inclusion in what type of program?
A drawing class
What 2 factors should be considered when planning an “activity-centered” rec activity in a public park and rec organization?
Participant skill level and interest
What is the most appropriate tournament format for determining a winner in the least amount of time?
Single elimination
Which program formats is best to allow participants to assume leadership roles?
Club
When designing a program for teens, what type of activity would best facilitate socialization? (Options: volleyball league, table tennis tournament, computer class, swimming lessons)
Volleyball league
What are the 2 most important outcomes when conducting registration?
Accountability of records and ease of enrollment
When leading a recreation program, the park/rec professional should be primarily concerned with…
Accomplishing program goals
The park/rec professional should ensure the site plan is consistent with…
The agency master plan
*The inclusion of a library and/or resource center in a neighborhood rec facility should be based in the belief that a park/rec agency should do what?
Promote self-directed activities
What is the MOST IMPORTANT reason for conducting scheduled inspections for facilities and equipment?
It is the foundation for a good risk management plan and maintenance program
In developing services for tourists visiting the community, which of the following community agencies would be best for collaboration with the park and recreation agency? (Options: United Way, Jr. Service League, Chamber of Commerce, or American Automobile Association)
Chamber of Commerce
What is the title of a park/rec professional who coordinates use of facilities, programs, and personnel?
A supervisor
A rec leader receives a request from a citizen for a rec service not provided by the public agency. What should they do?
Report the request to the rec supervisor for follow-up
A rec supervisor jointly administrates a program with an alternative school for delinquent youths. The students’ favorite activity is basketball. How should this activity be implemented to accommodate the youths’ needs?
Include homework completion as a condition for participation
A city has no pools. The local Army post has a pool but few rec programs. The supervisor and Army personnel make an agreement for city residents to use the Army pool in exchange for reduced fees for soldiers participating in city rec programs. What is this an example of?
An intergovernmental agreement
What is the most important reason for conducting program evaluations?
Assess the current program and help plan future programs
What key issues should guide the development of a department’s program evaluation instrument?
Reliability, validity and usability
*Program evaluation reports should always include…
Instructor names
How many individuals must be surveyed to obtain 1,250 completed evaluations from a softball league with 6,000 participants, if the expected return rate is 50%?
2,500
Systematically judging the worth, value, or merit of a recreation program is a process known as…
Evaluation
*How often should agencies conduct inventory inspections of fixed assets?
Annually
A community has 10 tennis courts developed in 3 park areas. The population is 125,000 and the community standard is one court per 5,000 people. How many new courts are needed?
15
*Equipment records can generally be classified into which 2 groups?
Operational and inventory
*What should be created prior to site planning?
An approved master plan
The primary purpose of risk management is to reduce risks associated with…
Daily operations
*What document best supports budget requests when scheduling capital improvements for the next fiscal year?
Comprehensive master plan
*What does a capital improvement program focus on?
Expected future costs
An area biologist designated that the carrying capacity for white-tailed deer is one for every 5 acres. The forest/preserve park has 10,000 acres, and the latest count indicated 1,450 white-tailed deer and 250 elk. How many additional white-tailed deer are needed to maximize inhabitants in the forest/preserve park?
550
Developing levels of service standards for individual park and rec facilities is important to…
Provide guidelines for proper maintenance schedules
A stripped thread is noted on a U-bolt holding a playground swing, and the condition cannot be fixed. What should you do?
Remove the swing from service
Maintenance management of park and rec grounds/facilities are critical for successful programming and user satisfaction. What are 3 tasks for successful maintenance management?
(1) Maintenance standards and procedures
(2) Hazardous mat’ls handling procedures
(3) Monitoring construction and repairs
*What is the best reason for keeping complete records on the use and condition of equipment?
Determine replacement based on cost/benefit
For a staff member to adequately supervise routine maintenance operations in a typical rec center, staff must understand what 3 things?
(1) Program schedule
(2) Maintenance procedures
(3) Attitude of maintenance staff
The park and rec department contracted their baseball concession operation this season. This was done with the feeling that the service could be accomplished more efficiently and effectively by a vendor than by in-house staff. A technique used in monitoring the provision of services is…
To conduct a citizen survey
What is the purpose of the Occupational Safety and Health Act?
Prevent injuries by ensuring a safe work environment
What is an advantage of a specialized maintenance crew?
It is more efficient
What is the most important task that must be completed prior to opening a ski slope area for the season?
Perform safety inspections on lifts and trams to be certain each is ready for operation
An employee arrives at a facility to open it for public use. What should be the employee’s first action?
Inspect all areas and equipment for hazards
Which type of supervision is needed for instructional programs and programs involving low skilled participants?
Direct supervision
As posted, a park closes at 10pm. An adult enters the park at midnight and remains undetected. What duty of care is owed to this individual?
Provide warnings of hazards
What fun provides park and rec agencies with an effective financial mechanism to manage revenue-generating facilities such as golf courses, swimming pools, and campgrounds?
Enterprise fund
Employees you supervise are complaining that their evaluations aren’t fair b/c they don’t know what they should be accomplishing to receive better evals. What do you need to work on to improve the situation? (p. 154)
Develop a more through job analysis
By policy, RPD will subsidize direct costs of adult rec programs by only 10%. You have the following expense info for an oil painting class at your facility:
Instructor: $380
Facility rental: %520
Program manager: $100
Overhead charge for agency brochure: $50
What is the max amount will RPD subsidize?
$380 x .1 = $38
