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nandos study > Texas Roadhouse Training > Flashcards

Texas Roadhouse Training Flashcards

1
Q

H.E.A.R.T

A

Howdy
Engage
Arrive
Respond
Thank You

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2
Q

Howdy

A

Energy
Fun
Friendly

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3
Q

Engage

A

Passion
Care/Concern
Knowledge

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4
Q

Arrive

A

Proud
Present
Attentive

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5
Q

Respond

A

Respect
Kindness
Courteous

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6
Q

Thank You

A

Grateful
Genuine
Memorable

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7
Q

Kent’s Top Ten

A
  1. Knowledgeable Servers
  2. Sense of Fun
  3. Urgency on Greetings
  4. Manager Table Visits
  5. Three Table Sections
  6. Restroom Focus
  7. Lighting, Music Levels, TV’s, Temperature
  8. Bartender Speed, Awareness, Known Guests
  9. Hostess Smile, Urgency, Guest Concern
  10. Crew Involvement
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8
Q

Core Values

A

Fun
Integrity
Passion
Partnership

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9
Q

Operational Goals

A
  1. Manager in the Window
  2. Training
  3. Host Focus
  4. First Time Guest
  5. Alley Rally
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10
Q

Our Story

A

Fresh Baked Bread
Hand-Cut Steaks
Award Winning Fall of the Bone Ribs
Made from Scratch Sides and Dressings
Ice Cold Beer
Legendary Margaritas

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11
Q

Mission Statement

A

Legendary Food and Legendary Service

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12
Q

Rare
Medium Rare
Medium
Medium Well
Well Done

A

COOL RED center
WARM RED center
HOT PINK center
SLIGHTLY PINK center
NO PINK center

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13
Q

Sirloin

A

BEST SELLER
top of the rump
hearty and lean cut of meat

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14
Q

Filet

A

MOST TENDER
back strap
suggest to butterfly if medium well of above

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15
Q

Ribeye, Prime Rib, Bone-in-Ribeye

A

MOST FLAVORFUL (marbling)
nearest to the ribs
prime rib is the ribeye slow roasted
more flavorful if left on the bone

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16
Q

New York Strip

A

2nd MOST TENDER
strip loin portion

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17
Q

Porterhouse T-Bone

A

made up of two different steaks: strip and filet
slightly pink around the bone

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18
Q

Sirloin Size

A

6
8
11
16

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19
Q

Ribeye size

A

10
12
16

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20
Q

Filet size

A

6
8

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21
Q

NY Strip size

A

12

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22
Q

Porterhouse T-bone

A

23

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23
Q

Bone-in-Ribeye

A

20

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24
Q

Medallions

A

3 filets= 3 oz each

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25
Q

Roadkill

A

10

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26
Q

Steak kabob

A

8

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27
Q

Cactus Blossom

A

served with cactus blossom sauce
(cajan horseradish)

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28
Q

Boneless Wings

A

8oz
mild or hot
blue cheese
celery

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29
Q

Tater Skins

A

8 skins
cheese and bacon
sour cream

30
Q

Fried Pickles

A

7oz
ranch or cactus blossom sause

31
Q

Cheese Fries

A

cheese and bacon bits
ranch dressing

32
Q

Killer Ribs

A

4 bone portion

33
Q

Grilled Shrimp

A

1 skewer (5 shrimp)
garlic lemon pepper butter
fresh baked bread

34
Q

Rattlesnake Bites

A

10 bites
jack cheese diced red peppers.
ranch or cactus blossom sauce

35
Q

Combo App

A

4oz boneless wings
5 rattle snakebites
4 tater skins
choice of two sauces: ranch, blue cheese, sour cream, cactus blossom sauce

36
Q

Texas Red Chili

A

red chili and cheese

37
Q

kids meals

A

grilled chicken or chicken critters: 4oz
mini cheeseburgers: 2oz 2 burgers
dillo bites: 4-5oz sirloin medium well or we’ll done
hotdog: 4oz

38
Q

Ranger Meals

A

andy’s sirloin: 6oz
rib basket: 4 bone portion
ranger critters: 5 critters

39
Q

Sides

A

Chili
Caesar salad
House salad
apple sauce
sautéed mushrooms
sautéed onions
buttered corn
green beans
veggies
seasoned rice
steak fries
mashed potatoes
sweet potato
baked potato

40
Q

all american cheeseburger

A

lettuce
tomato
onion
american cheese

41
Q

bacon cheeseburger

A

lettuce
tomato
onion
american cheese
two slices of bacon

42
Q

smokehouse burger

A

lettuce
tomato
onion
american cheese
jack cheese
bbq sauce
sautéed onions and mushrooms

43
Q

bbq chicken sandwich 8oz

A

lettuce
tomato
onion
bbq sauce

44
Q

mushroom jack chicken sandwich 8oz

A

lettuce
tomato
onion
jack cheese
sautéed mushrooms

45
Q

pulled pork sandwich 8oz

A

vinegar based bbq sauce

46
Q

salmon dinner

A

8oz frilled salmon filt
lemon pepper butter

47
Q

catfish dinner

A

3 or 4 catfish filets

48
Q

shrimp dinner

A

2 skewers (10 shrimp)
over a bed of rice
sidekick 1 skewer (5 shrimp)

49
Q

Ribs

A

full rack 10-11
half rack 6-7
sidekick 4-5

50
Q

apple pie

A

scoop of ice-cream
warm apple pie
honey cinnamon caramel sauce

51
Q

chocolate brownie

A

scoop of ice-cream
brownie
chocolate sauce

52
Q

strawberry cheesecake

A

cheesecake itself

53
Q

House Salad

A

iceberg
romaine
eggs
tomato
cheddar cheese
croutons
carrots
red cabbage

54
Q

Caesar Salad

A

romaine
parmesan cheese
croutons
caesar dressing

55
Q

Grilled Chicken Salad

A

salad greens
8oz grilled chicken
jack cheese
egg
tomato
bacon
red onion
crouton

56
Q

Chicken Critter Salad

A

salad greens
4 critters
jack cheese
cheddar cheese
tomato
bacon
eggs

57
Q

Steakhouse Filet Salad

A

salad greens
Italian dressing
tomato
bleu cheese crumbles
croutons
bacon
red onion
2 filet medallions
bleu cheese dressing

58
Q

Salad Dressings

A

ranch
low fat ranch
bleu cheese
honey mustard
italian
1000 island
oil and vinegar

59
Q

store specials

A

early dine: 11 entrees for 8.99
mon-thurs 4-6pm
friday 11-3

wild wednesday: 8oz sirloin for 9.99

60
Q

S.L.A.M

A

smile
listen
apologize
manager

61
Q

regular margarita

A

juarez silver
juarez gold
margaritaville silver
orange juice
triple sec
agave nectar
sweet and sour

62
Q

Skinny margarita

A

skinny lime mix
margaritaville gold
two orange wheels
di amore quattro orange

63
Q

flavors

A

strawberry
strawberry-banana
raspberry
coconut
peach
watermelon
jamaican cowboy
razzlesnake
roadhouse roadie

64
Q

kickers

A

patron with patron citron 2
1800 repesado with di amore 1.5
margaritaville gold with di amore 1

65
Q

sangria

A

red wine
sprite
brandy
triple sec
oranges
grenedine
peach puree
sweet n sour

66
Q

hurricane

A

captain morgan
orange juice
pineapple juice
TRH marg mix

67
Q

Tea vodka

A

raspberry or peach
firefly tea vodka
sweet or unsweet

68
Q

Cowgirl quencher

A

malibu rum
orange juice
pineapple juice
peach tree schnapps
grenadine

69
Q

cactus juice

A

blue curaçao
sprite
sweet n sour
peach tree schnapps

70
Q

armadillo punch

A

malibu rum
orange juice
pineapple juice
cranberry juice

71
Q

texas peach fuzz

A

absolut vodka
orange juice
cranberry juice
peach schnapps

72
Q

draft beer

A

bud light
miller lite
coors lite
mich ultra
blue moon
yuengling
goose IPA
sam adams
XX lager

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