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Tx Rh > Texas roadhouse Basics > Flashcards

Texas roadhouse Basics Flashcards

1
Q

Rare

A

Cool red center

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2
Q

Medium rare

A

Warm red cenrer

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3
Q

Medium

A

Hot pink center

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4
Q

Med well

A

Slightly pink center

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5
Q

Well

A

No pink

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6
Q

What does HEART mean

A

H- Howdy
E- Engage
A- Arrive
R- Respond
T- Thank You

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7
Q

What does the “H” mean in Heart?

A

Howdy (Greeting) about 15-45 seconds
Friendly, Energetic, and Fun

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8
Q

What does the “E” mean in Heart

A

Engage (Drinks/Order) about 2-3 minutes
Knowledgeable, Passionate, and Care/Concern

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9
Q

What does the “A” mean in Heart

A

Arrive (App/Salad/Entrees)
Deliver Salads in 5 minutes
Deliver Apps in 6-8 minutes
Deliver Entrees in 12-15 minutes
Check back within 2 minutes and 2 bites
Proud, Present, and Attentive

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10
Q

What does the “R” mean in Heart?

A

Respond (Maintenance/Service) about 13 minutes
Honor Requests, Maintain table, Be Courteous, Begin asking, and Be Check Ready
Kind, Courteous, and Respectful

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11
Q

What does the “T” in Heart mean

A

Thank You (Wrap Up) about 5 minutes
Genuine, Memorable, and Grateful

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12
Q

What are the Top 10 Service Priorities?

A
  1. Knowledgeable Servers
  2. Sense of Fun (Smiles)
  3. Urgency on greetings, drinks, and food
  4. Manager Table Visits
  5. 3-Table Sections
  6. Restroom Focus
  7. Lighting, Temperature, Music Level, and TV
  8. Bartenders- Speed, Awareness, and Learn Guests names
  9. Hosts- Smiles, Urgency, and Guest Concern
  10. Crew Involvement
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13
Q

Rocks Margarita

A

10oz and 18oz
Bulk Rocks Mix
G: Lime Wedge

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14
Q

Frozen Margarita

A

10oz and 18oz
Bulk Frozen Mix
Pour from Machine
G: Lime Wedge

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15
Q

Coconut Margarita

A

Bulk Frozen Mix
Pina Colada Mix
G: Lime Wedg

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16
Q

Hurricane Margarita (ROCKS RECOMMENDED)

A

10oz and 18oz
Orange Juice
Pineapple Juice
Grenadine
Captain Morgan
Bulk Rocks Mix
G: Orange, and Cherry

17
Q

Jamaican Cowboy Margarita (ROCKS RECOMMENDED)

A

10oz and 18oz
Orange Juice
Pineapple Juice
Malibu Rum
Peachtree Schnapps
Bulks Rocks Mix
G: Orange

18
Q

The Legend Margarita

A

Margarita Sour Diluted
Patron Silver
Patron Reposado
Patron Anejo
Grand Marnier
G: Lime, Orange, and Black Salt Rim

19
Q

Mango Margarita (rocks or frozen)

A

10oz or 18oz
Bulks Rocks Mix or
Bulks Frozen Mix
Mango Puree
G: Lime, Mango Chunks, and Tajin

20
Q

Peach Margarita (frozen)

A

10oz and 18oz
Bulk Frozen Mix
Peach Puree
G: Lime Wedge

21
Q

Raspberry Margarita (frozen)

A

10oz and 18oz
Bulk Frozen Mix
Raspberry Puree
G: Lime Wedge

22
Q

Sangria Margarita (Frozen)

A

10oz and 18oz
Bulk Frozen Mix
Bulk Sangria Mix
G: Lime Wedge, Orange, and Cherry

23
Q

Strawberry Margarita (frozen)

A

10oz and 18oz
Bulk Frozen Mix
Strawberry Puree
G: Lime Wedge

24
Q

Armadillo Punch

A

Malibu rum
Orange juice
Pineapple juice
Cranberry juice
G: Orange

25
Q

Kenny’s Cooler

A

Blue Chair Bay Coconut Rum
Peach Schnapps
Blue Curacao
Lemonade
Sweet ‘N Sour
G: Orange, and Cherry

26
Q

Sangria

A

Red Wine
Orange Juice
Sweet ‘N Sour
Grenadine
Juarez Triple Sec
Peach Puree
Brandy
Splash of Sprite
G: Lime, Cherry, and Orange

27
Q

Texas Peach Fuzz

A

Tito’s Vodka
Peach Schnapps
Orange Juice
Cranberry Juice
G: Orange

28
Q

Southern Whiskey LIT

A

Jack Daniel’s®
Jim Beam®
Southern Comfort®
Sweet ‘N Sour
Splash of Coke

29
Q

Bottled Beer

A

Angry Orchard Apple
Coors Light
Crisp Cider
Budweiser
Bud Light
Miller Lite
Michelob Ultra

Blue Moon
Corona
Heineken
Heineken 0.0
Sam Adams
Shiner Bock

30
Q

Draft Beer

A

Blue Moon
Dos Equis
Sam Adams Lager
Spacedust IPA
Shiner Bock
Modelo Especial
Bud Light
Coors Light

31
Q

Red Wines:

A

Merlot- Barefoot
Pinot Noir- Mirassou
Cabernet Sauvignon- Dark Horse, and Louis Martini

32
Q

White Wines

A

Chardonnay- Barefoot and Kendall Jackson
Pinot Grigio- Ecco Domani

33
Q

What is the Texas Roadhouse story?

A
  1. Hand cut steaks
  2. fall off the bone ribs
  3. Made from scratch sides
  4. Fresh baked bread
  5. Ice cold beer
  6. Legendary margaritas
34
Q

What is the Texas Roadhouse mission statement?

A

Legendary Food, Legendary Service

35
Q

What are the Texas Roadhouse core values?

A

Passion, Partnership, Integrity, and Fun with Purpose

36
Q

Operational goals

A
  1. Manager in the Window
  2. Training
  3. Host Focus
  4. First Time Guest
  5. Alley Rally

Tx Rh (2 decks)

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