Texas Life & Health Exam Questions Flashcards

1
Q

All of the following are true regarding rebates EXCEPT:

A. Rebates are allowed if it’s in the best interest of the client.
B. Rebates are only allowed if specifically stated in the policy.
C. Rebating can be anything of economic value, given as an inducement to buy.
D. Dividends are not considered to be rebates.

A

A. Rebates are allowed if it’s in the best interest of the client.

A rebate is an illegal act which involves returning something of value to the client as an inducement to buy, such as the commission. Rebates are only allowed if specially stated in the policy. Insurance dividends are not considered rebates as the IRS considers it as a return of overpaid premium.

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2
Q

Which of the following best describes the unfair trade practice of defamation?

A. Issuing false advertising material.
B. Refusing to deal with other insurers.
C. Making derogatory oral statements about another insurer’s financial condition.
D. Assuming the name and identity of another person.

A

C. Making derogatory oral statements about another insurer’s financial condition.

Making oral or written statements directly or indirectly which are derogatory or maliciously critical of another insurer would be an example of the unfair trade practice of defamation.

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3
Q

Who might receive dividends from a mutual insurer?

A. Policyholders
B. Subscribers
C. Stockholders
D. Agents

A

A. Policyholders

A mutual insurer has no stock, and is owned by the policyholders. Since they may receive a dividend (not guaranteed), such policies are known as participating policies. Dividends received by policyholders of a mutual insurer are not taxable.

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4
Q

An insurer advertises a health policy that is covered by the Life and Health Insurance Guaranty Association. The advertisement includes a short list of benefits and approximate rates. The end of the advertisement includes statement that protection is provided by the Guaranty Association. Which of the following is true?

A. The advertisement must also include the contact information of the association.
B. The advertisement must also include the contact information of the Commissioner of Insurance.
C. Mentioning the Guaranty Association is mandatory when advertising insurance in the state of Texas.
D. Mentioning the Guaranty association in advertisements is considered to be unfair trade practice.

A

D. Mentioning the Guaranty association in advertisements is considered to be unfair trade practice.

It is considered an unfair trade practice to advertise protection by the Insurance Guaranty Association when selling any product that is covered by the association.

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5
Q

In Texas, how is the Commissioner of Insurance placed in office?

A. Appointed by the Senate for a term of 2 years.
B. By election, at the same election when other state officials are chosen.
C. Appointed by the Governor for a term of 2 years.
D. Appointed by the Governor for a term of 4 years.

A

C. Appointed by the Governor for a term of 2 years.

As established by the Insurance Code, the Commissioner is appointed by the Governor for a term of 2 years.

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6
Q

The Commissioner has full power and authority to do all of the following EXCEPT:

A. Enforce the Insurance Code.
B. Issue cease and desist orders.
C. Draft insurance laws.
D. Issue Certificates of Authority.

A

C. Draft insurance laws.

The Commissioner enforces the Insurance Code, but does not write insurance laws.

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7
Q

An agent receives an Emergency Cease and Desist Order for chronically misrepresenting his insurance policies. The agent knows that he did not commit the violations stated in the Emergency Cease and Desist Order. He wants to contest the charges in a court hearing. Which of the following is true?

A. The hearing must be held within 10 days of receiving a request, unless both parties agree to a later date.
B. The judge will determine when the hearing will be held.
C. The hearing date can be set for any time within the next year, unless both parties agree to a later date.
D. The hearing must be set for exactly 10 days after the request is made.

A

A. The hearing must be held within 10 days of receiving a request, unless both parties agree to a later date.

The hearing to show cause why the cease and desist order should not be affirmed or modified shall be held not later than the 10th day after the date of Commissioner receives the request for a hearing unless the parties mutually agree to a later date. (The cease and desist order remains in effect until the hearing is held.)

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8
Q

On a participating insurance policy issued by a mutual insurance company, dividends paid to policyholders are:

A. Not taxable since the IRS treats them as a return of a portion of the premium paid.
B. Paid at a fixed rate every year.
C. Taxable as ordinary income.
D. Guaranteed.

A

A. Not taxable since the IRS treats them as a return of a portion of the premium paid.

With participating policies, policyowners are entitled to dividends, which, in the case of mutual companies, are nontaxable because they are considered a return of excess premiums.

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9
Q

On its advertisement, a company claims that it has funds in its possession that are, in fact, not available for the payment of losses or claims. The company is guilty of:

A. Unfair claim practice.
B. Rebating.
C. Misrepresentation.
D. Concealment

A

C. Misrepresentation.

Issuing or circulating any sales material that is false or misleading would be considered misrepresentation and is illegal.

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10
Q

Anyone who violates the Insurance Code of Texas may be fined up to:

A. $5,000
B. $10,000
C. $20,000
D. $25,000

A

D. $25,000

Anyone who violates the Insurance Code may be fined up to $25,000 and/or directed to make complete restitution to Texas residents or entities injured by the original violation.

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11
Q

The Commissioner of Insurance issues a Cease and Desist Order and immediately receives a request for the charges to be reviewed in a hearing. Within what number of days must the hearing be held?

A. 10
B. 14
C. 30
D. 60

A

A. 10

If the Recipient of a Cease and Desist Order wants to contest or review the charges in court, the request must be made within 30 days of the order. After the Commissioner receives the request, a hearing must occur within 10 days.

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12
Q

When doing business in this state, an insurance company that is formed under the laws of another state is known as which type of insurer?

A. Alien
B. Nonadmitted
C. Foreign
D. Domestic

A

C. Foreign

A foreign insurer is one that is formed under the laws of another state. A nonadmitted or unauthorized insurer is an insurance company that has not applied for, or has applied and been denied a Certificate of Authority and may not transact insurance.

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13
Q

Which of the following is NOT a possible penalty for a violation of the Insurance Code?

A. An administrative penalty
B. Payment of restitution
C. A cease and desist order
D. A fine up to $100,000

A

D. A fine up to $100,000

In addition to the suspension or revocation of a license, the Commissioner may impose any of all of the following penalties: issue a cease and desist order, order the payment of an administrative penalty, and order the licensee to make restitution. The penalty for a violation may not exceed $25,000.

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14
Q

The Commissioner of Insurance issues a Cease and Desist Order to an agent. If the agent wishes to contest the charges in court, how many days after the order was issued does the agent have to make the request?

A. 10 days
B. 30 days
C. 60 days
D. 90 days

A

B. 30 days

If the recipient of a Cease and Desist Order wants to contest or review the charges in court, the request must be made within 30 days of the order.

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15
Q

Which of the following is NOT true regarding a Certificate of Authority?

A. It may be necessary for transacting business in a specific state.
B. It is equivalent to an insurance license.
C. It is issued by the state department of insurance.
D. It is issued to group insurance participants.

A

D. It is issued to group insurance participants.

Before insurers may transact business in a specific state, they must apply for a license of Certificate of Authority from the state department of insurance and meet any financial (capital and surplus) requirements set down by the state.

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16
Q

In Texas, the Commissioner of Insurance is:

A. Appointed by the Governor.
B. Appointed by the Insurance and Industry Committee of the state legislature.
C. Elected by the state legislature’s Banking and Insurance Committee.
D. Elected by Texas voters.

A

A. Appointed by the Governor.

The Commissioner is appointed to office by the Governor, with the advice and consent of the Senate, for a 2-year period. The Commissioner’s appointment ends on February 1 of each odd numbered year.

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17
Q

What is a foreign insurer?

A. An insurer with licensed agents who are citizens in more than one country.
B. An insurer with a home office in another state.
C. An insurer with a home office in another country.
D. An insurer with licensed agents doing business in other countries.

A

B. An insurer with a home office in another state.

A domestic insurer’s home office is in this state, a foreign insurer’s is in another state, and an alien insurer’s is in another country.

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18
Q

All of the following are considered unfair trade practices in the business of insurance EXCEPT:

A. Sharing commissions.
B. Boycott.
C. Rebating.
D. Defamation.

A

A. Sharing commissions.

Sharing commissions is allowed as long as both producers are properly licensed. All other choices are unfair trade practices.

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19
Q

An insured purchased an insurance policy 5 years ago. Last year, she received a dividend check from the insurance company that was not taxable. This year, she did not receive a check from the insurer. From what type of insurer did the insured purchase the policy?

A. Nonprofit service organization
B. Stock
C. Mutual
D. Reciprocal

A

C. Mutual

Funds not paid out after paying claims and other operating costs are returned to the policyowners in the form of a dividend. If all funds are paid out, no dividends are paid.

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20
Q

Which of the following must an insurer obtain in order to transact insurance within a given state?

A. Certificate of authority
B. Producer’s certificate
C. Business entity license
D. Insurer’s license

A

A. Certificate of authority

All insurers (domestic, foreign, or alien) must obtain a certificate of authority before transacting insurance within a given state.

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21
Q

It would be considered unfair discrimination to ask an insurance applicant about which of the following and then use that information as a rating factor to determine insurability?

A. Address
B. Sexual orientation
C. Age
D. Gender

A

B. Sexual orientation

It would be considered unfair discrimination to ask an applicant for their sexual orientation, as well as using sexual orientation as a rating factor to determine insurability.

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22
Q

Within how many years must an agent renew an insurance license?

A. 1
B. 2
C. 3
D. 4

A

B. 2

An agent’s license must be renewed every 2 years on their birthday in either even or odd numbered years depending on when the license was issued. As long as the renewal requirements are met, the license will continue in effect until refused, revoked, or suspended by the Commissioner.

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23
Q

Which of the following is NOT considered a misrepresentation as it pertains to unfair trade practices?

A. Exaggerating the benefits provided in the policy
B. Stating that the competitors will arbitrarily increase their premiums each year
C. Making comparisons between different policies
D. Stating that the insurance policy is a share of stock

A

C. Making comparisons between different policies

Making accurate comparisons of policies is not illegal.

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24
Q

Which of the following occupations would NOT directly help to qualify someone for the office of Commissioner of Insurance?

A. Practicing attorney
B. Insurance agent
C. Certified public account
D. Executive in business administration

A

B. Insurance agent

The Commissioner must have at least 5 years of experience in one of the following occupations: an executive in the administration of business or government, a practicing attorney, or a certified public accountant.

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25
Q

An applicant properly notifies her insurer of a straightforward claim, but the insurer waits an exceedingly long time to process it. Which of the below terms best describes the behavior of the insurer?

A. Unfair claims settlement practice
B. There is nothing wrong with this incident; there is not a specified deadline for insurers to process a claim.
C. Misrepresentation
D. Fraud

A

A. Unfair claims settlement practice

If an insurer knowingly or frequently commits an act that neglects or deceives an insured, its behavior falls under the category of unfair claim settlement practice. In this instance, there is no reason why the insurer was warranted in waiting to process the claim.

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26
Q

A participating insurance policy may do which of the following?

A. Pay dividends to the policyowner
B. Provide group coverage
C. Pay dividends to the stockholder
D. Require 80% participation

A

A. Pay dividends to the policyowner

A participating insurance policy will pay dividends to the owner based upon actual mortality cost, interest earned, and costs.

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27
Q

Which of the following terms describes making false statements about the financial condition of any insurer that are intended to injure any person engaged in the business of insurance?

A. Defamation
B. Undercutting
C. Twisting
D. Slandering

A

A. Defamation

Defamation is making statements that are false as to the financial condition of any insurer and which are calculated to injure any person engaged in the business of insurance.

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28
Q

Which of the following is the closest term to an authorized insurer?

A. Legal
B. Admitted
C. Certified
D. Licensed

A

B. Admitted

Insurers who meet the state’s financial requirements and are approved to transact business in the state are considered authorized or admitted into the state as a legal insurer.

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29
Q

If an insurer meets the state’s financial requirements and is approved to transact business in the state, it is considered to be:

A. Approved.
B. Authorized.
C. Certified.
D. Qualified.

A

B. Authorized.

Insurers who meet the state’s financial requirements and are approved to transact business in the state are considered authorized or admitted into the state as a legal insurer.

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30
Q

What is the major difference between a stock company and a mutual company?

A. Types of whole life policies
B. Ownership
C. Amount of death benefit
D. Number of producers

A

B. Ownership

Mutual companies are owned by policyholders, while stock companies are owned by stockholders.

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31
Q

A temporary license holder can receive a commission from a sale made to all of the following EXCEPT:

A. An accountant at a rival insurance company.
B. The license holder’s family doctor.
C. The license holder’s sister-in-law.
D. The license holder’s spouse’s best friend.

A

C. The license holder’s sister-in-law.

A temporary license holder sale to a family member or an individual the temporary license holder has an employment or business relationship with will not pay commission.

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32
Q

Which of the following best describes an insurance company that has been formed under the laws of this state?

A. Domestic
B. Soverign
C. Alien
D. Foreign

A

A. Domestic

A company is domestic when doing business within the state in which it is incorporated.

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33
Q

When a producer was reviewing a potential customer’s coverage written by another company, the producer made several remarks that were maliciously critical of that other insurer. The producer could be found guilty of:

A. Discrimination.
B. Nothing, unless the remarks were in writing.
C. Defamation.
D. Misrepresentation.

A

C. Defamation.

A producer or broker who makes oral or written statements intended to injure another producer or insurer is guilty of the unfair trade practice of defamation.

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34
Q

The Insurance Commissioner may examine the affairs of an any insurer as often as necessary, but not less frequently once every:

A. Year.
B. 2 years.
C. 3 years.
D. 5 years.

A

D. 5 years.

The Insurance Commissioner must examine each insured at least once every 5 years.

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35
Q

All of the following would be considered an insurance transaction EXCEPT:

A. Advising a policyholder regarding a claim.
B. Negotiating coverage.
C. Obtaining an insurance license.
D. Soliciting a policy.

A

C. Obtaining an insurance license.

An insurance transaction means the carrying on of business in insurance, which could include the solicitation of a policy, advising, negotiation, or inducement related to coverage or claims. Obtaining an insurance license is a prerequisite to transacting insurance.

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36
Q

What is the maximum allowed value of a gift that an agent can give to an insured without violating the regulation on rebating?

A. $10
B. $15
C. $25
D. $100

A

C. $25

In this state, promotional materials, articles of merchandise, or gifts that have a redeemable value of $25 or less are not considered “valuable consideration,” and therefore, are allowed.

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37
Q

An insurer devises an intimidation strategy in order to corner a large portion of the insurance market. Which of the following best describes this practice?

A. Unfair Discrimination
B. Defamation
C. Illegal
D. A legal advertising strategy

A

C. Illegal

It is illegal to participate in any boycott, coercion, or intimidation that is intended to restrict fair trade or create a monopoly.

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38
Q

In which of the following situations is it legal to limit coverage based on marital status?

A. Legal separation during the application process
B. Divorce within the last six months of applying for insurance
C. It is never legal to limit coverage based on marital status
D. Excessive number of divorces, as defined by the Insurance Code

A

C. It is never legal to limit coverage based on marital status

Availability of insurance benefits or coverage may not be denied based on sex or marital status. Marital status may be considered for the purpose of defining persons eligible for dependent benefits.

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39
Q

All of the following are unfair claims settlement practices EXCEPT:

A. Failing to adopt and implement reasonable standards for settling claims.
B. Failing to acknowledge pertinent communication pertaining to a claim.
C. Suggesting negotiations in settling the claim.
D. Refusing to pay claims without conducting a reasonable investigation.

A

C. Suggesting negotiations in settling the claim.

When settling claims, negotiations can come into play.

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40
Q

All of the following are requirements for an individual to be licensed EXCEPT:

A. Pass the licensing examination.
B. Pay the appropriate fees.
C. Provide a financial statement.
D. Be at least 18 years of age.

A

C. Provide a financial statement.

An applicant for a license must be at least 18 years old, pas the state exam (within the last 12 months), pay the appropriate fees and provide an application before a license can be issued. A financial statement of the individual is not a requirement to be licensed.

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41
Q

Which of the following insurers are owned by stockholders?

A. Reciprocal
B. Fraternal
C. Stock
D. Mutual

A

C. Stock

Only stock insurance companies are owned and controlled by stockholders.

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42
Q

An insurer that holds a Certificate of Authority in the state in which it transacts business is considered a/an:

A. Local insurer.
B. Certified insurer.
C. Self-insurer.
D. Authorized insurer.

A

D. Authorized insurer.

Insurers who meet the state’s financial requirements and hold a Certificate of Authority to transact business in the state are considered authorized or admitted.

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43
Q

All of the following must be true of an individual before a license can be issued EXCEPT that the:

A. Candidate has paid the required fees to the department.
B. Applicant submitted his or her most recent tax return to the department.
C. Individual is at least 18 years old.
D. Applicant passed the required licensing examination in the last 12 months.

A

B. Applicant submitted his or her most recent tax return to the department.

A license cannot be issued to an individual who has not passed the requiring licensing examination in the last 12 months, not paid the required fees to the department, or is under the age of 18. Tax information of the applicant is not a requirement for licensing.

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44
Q

The owner of a small restaurant submits a claim to his insurer after a loss due to fire. The insurer’s investigation finds a police report that shows that a fire may have been of suspicious origin. The insurer can do which of the following?

A. Delay an acceptance or rejection decision
B. Reduce the claim amount
C. Disregard the claim
D. Deny the claim immediately

A

A. Delay an acceptance or rejection decision

Insurers can delay an acceptance or rejection decision for 30 days if arson is suspected.

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45
Q

Which of the following entities is not an insurer but an organization formed to provide insurance benefits for members of an affiliated lodge or religious organization?

A. Fraternal benefit society
B. Mutual company
C. Stock company
D. Reciprocal association

A

A. Fraternal benefit society

Fraternal insurers operate on the basis of a lodge of charitable organization, but they may also sell formal insurance plans for the benefit of their members. Reciprocal insurers are also associations that provide insurance for their members, but they are formed only for the purpose of providing insurance.

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46
Q

When twin brothers applied for life insurance from Company A, the company found that while neither of them smoked and both had a very similar lifestyle, one of the twins was in a much stronger financial position than the other. Because of this, the company charged him a higher rate for his insurance. This practice is considered:

A. Controlled business.
B. Adverse selection.
C. Discrimination.
D. Twisting.

A

C. Discrimination.

Permitting individuals of the same class to be charged a different rate for the same insurance is the unfair trade practice of discrimination.

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47
Q

Circulating deceptive sales material to the public is what type of Unfair Trade Practice?

A. Coercion
B. Misrepresentation
C. False advertising
D. Defamation

A

C. False advertising

This is considered to be false, deceptive, or misleading advertising.

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48
Q

To become a Texas insurance agent, an individual must:

A. File a personal financial statement with the Commissioner for the previous 3 years.
B. Have resided in Texas for at least 1 year.
C. Post a $25,000 bond.
D. Have passed a licensing exam within the 12 months before applying.

A

D. Have passed a licensing exam within the 12 months before applying.

Applicants for an insurance producer license must pass a state exam, apply for a license and pay the required nonrefundable fees. Note that passing the exam does not constitute a license. Applicants cannot transact insurance until their license is issued.

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49
Q

An individual applies for a life policy. Two years ago he suffered a head injury from an accident, so he cannot remember parts of his past, but is otherwise competent. He has also been hospitalized for drug abuse, but does not remember this when applying for insurance. The insurer issues the policy and learns of his history one year later. What will probably happen?

A. Because the insured is currently not a drug user, his policy will not be affected.
B. The policy will not be affected.
C. The policy will be voided.
D. The insurer will sue the insured for committing fraud.

A

B. The policy will not be affected.

In insurance, fraud is the intentional misrepresentation of material information that is crucial when deciding whether or not to write a contract for an applicant. If an insurer finds that an applicant has committed fraud, it can void the contract, provided that the discovery occurs within the first two years of the effective policy date. In this particular instance the applicant did not commit intentional fraud.

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50
Q

The following are all causes for the Insurance Commissioner to suspend or impose conditions upon the continuance of an agent’s license EXCEPT:

A. Misappropriation or illegal withholding of the policyholder’s money.
B. Obtaining a license through fraud.
C. Conviction of a felony involving mortal turpitude.
D. The applicant has been shown to be a proof personal credit risk.

A

D. The applicant has been shown to be a proof personal credit risk.

Being a poor personal credit risk is not a cause for suspension or revocation of a license.

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51
Q

No one whose license has been revoked can receive another license in Texas for:

A. 6 months.
B. 1 year.
C. 2 years.
D. 5 years.

A

D. 5 years.

No one whose license has been revoked can receive another license in Texas for 5 years.

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52
Q

Which of the following would NOT be considered rebating?

A. Giving a client a $25 pen with the insurer’s logo during the insurance application process.
B. Sending a $50 gift certificate to the insured’s employee after the insurance has been effected as a thank you for the referral.
C. Sharing commission with the insured.
D. Collecting a lower premium than what’s specified in a policy as a token of client appreciation.

A

A. Giving a client a $25 pen with the insurer’s logo during the insurance application process.

In this state, promotional materials, articles of merchandise, or gifts that have a redeemable value of 25 or less are not considered “valuable consideration,” and therefore, are allowed.

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53
Q

An insurer must acknowledge receipt of a Notice of Claim within how many days?

A. 5
B. 15
C. 20
D. 30

A

B. 15

Under state Claims Methods and Practices laws, every insurer, upon receiving a notification of a claim must acknowledge its receipt and begin an investigation within 15 working days.

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54
Q

All of the following could be considered rebates if offered to an insured in the sale of insurance EXCEPT:

A. An offer to share in commissions generated by the sale.
B. Dividends from a mutual insurer.
C. An offer of employment.
D. Stocks, securities, or bonds.

A

B. Dividends from a mutual insurer.

Dividends paid to policyholders of a mutual insurer are not considered to be a rebate because the policy specifies that they might be paid.

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55
Q

An agent completed a CE course in 2019. Until what year must the agent keep the records of completion?

A. 2020
B. 2023
C. 2024
D. 2029

A

B. 2023

Producers must maintain records of completion of continuing education courses for 4 years from the date of the course completion.

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56
Q

An agent explains the details of a life insurance policy to a client. The agent does not realize, however, that the state has recently rewritten two of the provisions. As a result, the agent inadvertently misrepresents the policy, making it more attractive than it really is. What best describes this situation?

A. There is no misconduct
B. Fraud
C. Misrepresentation
D. Deceptive claim settlement practice

A

A. There is no misconduct

Although the agent misrepresented the insurance policy, in order to be charged with conducting a deceptive claim settlement, the agent would have had to misrepresent knowingly and/or chronically.

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57
Q

A banker is ready to close on a customer’s loan. The bank is prepared to offer the loan but only if the customer purchases a life insurance policy from the bank in the amount of the loan. This is an example of:

A. Defamation.
B. Twisting.
C. Coercion.
D. Loading.

A

C. Coercion.

This is an example of the illegal practice of coercion.

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58
Q

All of the following statements apply to temporary licenses EXCEPT:

A. They may be renewed.
B. They require 40 hours of license training.
C. They may be issued without a written examination.
D. They are valid up to 90 days.

A

A. They may be renewed.

Temporary licenses may be granted up to 90 days without examination to applicants who complete a 40 hour training course before applying for the license or within 14 days after applying for the license. A temporary license cannot be renewed.

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59
Q

To legally transact insurance in this state, an insurer must obtain which of the following?

A. Certificate of Authority
B. Power of Attorney
C. Business entity license
D. Certificate of Insurance

A

A. Certificate of Authority

A Certificate of Authority is required in order to transact insurance.

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60
Q

After filing a claim, an insured tells the insurer that there is more than one insurance policy in force. That insurer sets aside the claim until it hears what the other company will pay. The insurer’s action will be classified as:

A. Proactive.
B. Unfair.
C. Prudent.
D. Coordinated.

A

B. Unfair.

Unfair settlement practices include refusing or delaying a settlement solely because there is other insurance available to partially or entirely satisfy the claim loss. The claimant who has a right to recover from more than one insurer has the right to choose the coverage from which to recover and the order in which payment is to be made.

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61
Q

All of the following statements about the continuing education requirement in this state are true EXCEPT:

A. All licensed agents must comply by January 1 of even-numbered years.
B. It does not allow excess credit hours to be carried forward to the next reporting period.
C. Hours may be completed using independent self-study courses or classroom study.
D. It requires satisfactory completion of 24 hours of approved training every 2 years.

A

A. All licensed agents must comply by January 1 of even-numbered years.

Continuing education reporting period coincides with the license renewal date every 2 years.

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62
Q

If a licensed agent in Texas receives a criminal conviction, that information must be reported to:

A. Department of Insurance.
B. Insurance Fraud Division.
C. NAIC.
D. Agent’s clients.

A

A. Department of Insurance.

All criminal convictions must be reported to the Texas Department of Insurance.

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63
Q

An insurer publishes intimidating brochures that portray the insurer’s competition as financially and professionally unstable. Which of the following best describes this act?

A. Illegal until endorsed by the Guaranty Association
B. Legal, provided that the other insurers are paid royalties for the usage of their names
C. Illegal under any circumstances
D. Legal, provided that the information can be verified

A

C. Illegal under any circumstances

When a company criticizes the financial situation of another company with the intention of injuring that company, it has committed an illegal trade practice called defamation.

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64
Q

Which of the following best describes misrepresentation?

A. Discriminating among individuals of the same insuring class
B. Issuing sales material with exaggerated statements about policy benefits
C. Making a deceptive or untrue statement about a personal engaged in the insurance business
D. Making a maliciously critical statement that is intended to injure another person
A

B. Issuing sales material with exaggerated statements about policy benefits

Misrepresentation is issuing, publishing, or circulating any illustration or sales material that is false, misleading, or deceptive as to policy benefits or terms, the payment of dividends, etc. This includes oral statements.

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65
Q

When transacting business in this state an insurer formed under the laws of another country is known as a/an:

A. Alien insurer.
B. Domestic insurer.
C. Foreign insurer.
D. Admitted insurer.

A

A. Alien insurer.

Alien insurer is defined as an insurer formed under the laws of another country.

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66
Q

An insurance company is domiciled in Montana and transacts insurance in Wyoming. Which term best describes the insurer’s classification in Wyoming?

A. Alien
B. Domestic
C. Unauthorized
D. Foreign

A

D. Foreign

A foreign insurer is domiciled in one state and transacts insurance in another. A domestic insurer transacts insurance in the domicile state (in this case, Montana). An alien insurer is domiciled in one country and transacts insurance in another.

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67
Q

All of the following would be considered rebating EXCEPT:

A. An agent offers tickets to a baseball game as an inducement to buy insurance.
B. An agent misrepresents policy benefits to convince a policyowner to replace policies.
C. An agent offers the use of his lake house to a client as an inducement to buy an insurance policy from him.
D. An agent offers to share his commission with a policyholder.

A

B. An agent misrepresents policy benefits to convince a policyowner to replace policies.

Rebating occurs when an insured is offered something of value in order to induce the sale of an insurance product. Both the offer and acceptance of a rebate are illegal.

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68
Q

An insurance company has published a brochure that inaccurately portrays the advantages of a particular insurance policy. What is this an example of?

A. Twisting
B. Defamation
C. False advertising
D. Unfair claims

A

C. False advertising

False advertising is the illegal practice of advertising or circulating materials that are untrue, deceptive, or misleading.

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69
Q

Which of the following will NOT be considered unfair discrimination by insurers?

A. Assigning different risk classification to applicants based on gender identity
B. Discriminating in benefits and coverages based on the insured’s habits and lifestyle
C. Charging applicants with similar health histories different premiums based on their ethnicity
D. Cancelling individual coverage based on the insured’s martial status

A

B. Discriminating in benefits and coverages based on the insured’s habits and lifestyle

Discriminating between individuals of the same class with equal life expectancies, or by reason of race, nationality, or ethnic group would be considered unfair discrimination. Insurers are also not allowed to cancel individual coverage due to a change in marital status. Discriminating in benefits based on the insured’s habits and lifestyle (such as smoking or dangerous hobbies) is acceptable.

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70
Q

If an agent suspects that insurance fraud is being committed, within how many days must the agent notify the Insurance Fraud Unit of the Department of Insurance?

A. 10 days
B. 15 days
C. 30 days
D. 90 days

A

C. 30 days

If a person suspects that a fraudulent insurance act has been or is about to be committed in this state, the person must report the information in writing to the Insurance Fraud Unit of the Department within 30 days.

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71
Q

All of the following are considered unfair or deceptive acts in connection with the sale of insurance EXCEPT:

A. Lacking standards for the investigation of an insured’s claims.
B. Attempting to settle a claim in which liability is clear.
C. Stating facts or provisions in a way that misrepresents the true nature of the policy.
D. Delaying a settlement because there is other insurance that will satisfy any portion of the loss.

A

B. Attempting to settle a claim in which liability is clear.

Misrepresenting the nature of a policy, delaying a settlement solely because there is another policy that may pay part of the loss, and lacking standards for the investigation of an insured’s claim are considered unfair or deceptive acts.

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72
Q

Any inducement offered to the insured in the sale of an insurance policy that is not specified in the policy is an unlawful practice known as:

A. Twisting.
B. False advertising.
C. Coercion.
D. Rebating.

A

D. Rebating.

Rebating is defined as any inducement offered to the insured in the sale of insurance products that is not specified in the policy. Both the offer and acceptance of a rebate are illegal.

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73
Q

Which of the following actions is NOT in violation of the Unfair Claims Settlement Practices Act?

A. Delaying a settlement because there is an additional insurance policy on a loss
B. Denying an unsubstantiated claim
C. Refusing to pay claims without conducting a reasonable investigation
D. Failure to respond promptly on claims communications

A

B. Denying an unsubstantiated claim

Insurers do not have to pay unsubstantiated claims, which means that the claimant failed to submit the required proof of loss.

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74
Q

An agent offers his client free tickets to a sporting event in exchange for the purchase of an insurance policy. The agent is guilty of:

A. Rebating.
B. Coercion.
C. Twisting.
D. Controlled business.

A

A. Rebating.

When producers give or promise anything of value that is not specified in the policy, they are guilty of rebating.

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75
Q

Two individuals are in the same risk and age class; yet, they are charged different rates for their insurance policies due to an insignificant factor. What is this called?

A. Adverse selection
B. Discrimination
C. Law of large numbers
D. Misrepresentation

A

B. Discrimination

Permitting individuals of the same class to be charged a different rate for the same insurance is the unfair trade practice of discrimination.

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76
Q

How many hours of continuing education can be carried over from one licensing period to the next?

A. Any excess hours
B. 0
C. 2
D. 5

A

B. 0

All CE hours must be completed during the reporting period; licenses are not allowed to carry over excess hours to the next reporting period.

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77
Q

If an agent has completed 35 hours of continuing education in one renewal period, how many CE hours will the agent have to complete in the next renewal period?

A. 0
B. 11
C. 24
D. 35

A

C. 24

Agents must complete 24 hours of continuing education every renewal period. All CE hours must be completed during the reporting period; licenses are not allowed to carry over excess hours to the next reporting period.

78
Q

Which of the following individuals could legally receive commissions from the sale of a life insurance policy?

A. A licensed insurance consultant
B. An employee for a life insurance company who is not licensed
C. A life and health insurance counselor
D. A licensed life insurance agent

A

D. A licensed life insurance agent

To receive commissions, agents must be licensed in the line of insurance being sold.

79
Q

What is the purpose of the Life Insurance Guaranty Association?

A. To protect the reputation of the Insurance Department if they issue a Certificate of Authority to a company that becomes insolvent.
B. To help protect policyowners and beneficiaries against financial loss caused by the insolvency of an insurance company
C. To encourage life insurers to write substandard business
D. To allow agents to continue to solicit insurance, even if the company they represent is financially impaired.

A

B. To help protect policyowners and beneficiaries against financial loss caused by the insolvency of an insurance company

All admitted insurers must be a member of the Insurance Guaranty Association as a condition of their license. The Insurance Guaranty Association is in existence to protect policyowners and beneficiaries against losses caused by the insolvency of an insurance company.

80
Q

Which of the following is an example of a producer being involved in an unfair trade practice of rebating?

A. Telling a client that his first premium will be waived if he purchases the insurance policy today.
B. Inducing the insured to drop a policy in favor of another one when it is not in the insured’s best interest.
C. Charging a client a higher premium for the same policy as another client in the same insuring class.
D. Making deceptive statements about a competitor.

A

A. Telling a client that his first premium will be waived if he purchases the insurance policy today.

Rebating is defined as offering any inducement in the sale of insurance products that is not specified in the policy, including money, reductions in commissions, promises, and personal services. Both the offer and acceptance of a rebate are illegal.

81
Q

Who is considered a nonresident agent?

A. An agent whose license has been revoked.
B. An agent who does not earn commission in Texas.
C. An agent who resides in another state, but is licensed to write insurance in Texas.
D. An agent who is not a U.S. citizen.

A

C. An agent who resides in another state, but is licensed to write insurance in Texas.

A nonresident agent is one who resides in a state other than Texas, but who has met the licensing requirements and is authorized to write insurance in the state of Texas.

82
Q

An applicant for a license in Texas must include a statement with his application that provides information about all of the following EXCEPT:

A. Intending to apply for another license.
B. Being refused a license.
C. Having held a license before.
D. Having had a license revoked.

A

A. Intending to apply for another license.

A statement with an application must contain information as to whether the individual has ever been refused a license, held a license, or has had a license revoked. The intent to apply for another license is not required.

83
Q

Which entity has the authority to grant a temporary life insurance agent’s license?

A. A licensed agent
B. Commissioner of Insurance only
C. Federal Board of Insurance Licensing
D. Both the Commissioner and the Federal Board of Insurance Licensing

A

B. Commissioner of Insurance only

The Commissioner of Insurance can issue a temporary, 90-day life insurance agent’s license.

84
Q

Forcing a client to buy insurance from a particular lender as a condition of granting a loan is defined as:

A. Rebating.
B. Misleading advertising.
C. Defamation.
D. Coercion.

A

D. Coercion.

These are all considered to be Unfair Trade Practices, which are major violations that can lead to heavy penalties. Coercion, for example, is when the bank won’t give you an auto loan unless you agree to buy auto insurance from them.

85
Q

For which of the following actions can an agent’s license be suspended or revoked?

A. Rebates of premiums
B. Misdemeanors
C. Unintentional violations of state laws
D. Misstatements on the application

A

A. Rebates of premiums

The Commissioner will suspend or revoke an existing license, or deny a new license for any of the following reasons: willful violations of state insurance laws, intentional material misstatements in the license application, and rebates of insurance premiums, among other offenses.

86
Q

Which of the following is a TRUE statement about a temporary license issued in this state?

A. It can only be issued once in any 6-month period.
B. It allows the producer to sell replacement policies.
C. It requires a written examination.
D. It can be renewed after the first term.

A

A. It can only be issued once in any 6-month period.

Temporary licenses are not renewable and cannot be issued more than once in any 6-month period to the same applicant. A written examination is not required. Temporary licensees cannot sell insurance that replaces an existing individual life insurance policy or annuity contract that is in force.

87
Q

What is the minimum percentage of a licensee’s total volume of premiums in a calendar year that must come from business other than controlled business?

A. 25%
B. 50%
C. 60%
D. 80%

A

A. 25%

During any calendar year, at least 25% of a licensee’s total volume of premiums must be from business other than controlled business.

88
Q

An agent discovers his newest client was the result of a referral. To show his thanks to the referring customer, the agent could:

A. Offer the customer money for every referral she brings in.
B. Thank the customer.
C. Return the customer’s first premium of a new policy.
D. Send the customer a gift as a token of appreciation.

A

B. Thank the customer.

Unless the customer is also an insurance agent or was formerly an agent, it is illegal for the agent to pay of offer to pay for referrals.

89
Q

An agent’s license will terminate within how many days from the due date of obligatory fees and continuing education requirements?

A. 30
B. 60
C. 90
D. 180

A

C. 90

If an agent does not fulfill his or her continuing education requirements or pay the necessary fees then their license will expire within 90 days of the due date.

90
Q

Which members of a corporation or partnership are required to obtain an individual insurance agent’s license in order for the association to be licensed?

A. Only members who plan on transacting insurance
B. Officers or partners only
C. None of the partners are required to have a license if the partnership is associated with a licensed insurance agent.
C. At least one officer or partner and any other person acting as an agent

A

C. At least one officer or partner and any other person acting as an agent

At least one officer of the corporation or one active partner of the partnership and all other persons performing any acts of an agent on behalf of the corporation or partnership in this state must be individually licensed separately from the corporation or partnership.

91
Q

In Texas, the state’s continuing education requirement:

A. Cannot be extended or waived under any circumstances.
B. Applies to life, annuity, and accident and health licensees only.
C. Consists of completing 24 hours of CE each biennium.
D. Must be completed by all licensed resident and nonresident agents.

A

C. Consists of completing 24 hours of CE each biennium.

An agent’s license must be renewed every 2 years on their birthday in either even or odd numbered years depending on when the license was issued. Agents must complete 24 hours of continuing education every renewal period, unless otherwise exempt.

92
Q

All insurers that provide life or accident and health insurance coverage in Texas must be members of what association?

A. The Life and Health Insurance Guaranty Association
B. Texas Insurers Guild
C. Federal Association of Insurers
D. NAIC

A

A. The Life and Health Insurance Guaranty Association

The Life and Health Insurance Guaranty Association was created to protect policyholders against an insurance company’s failure to perform its contractual obligations due to impairment or insolvency. All insurers that provide life, accident, and health insurance, annuities, or hospital service coverage in Texas must be members of this association.

93
Q

Which of the following persons is required to hold a producer license?

A. A person who administers employee benefits
B. A person who negotiates insurance contracts
C. A person who takes messages related to claims
D. A person who creates insurance advertisements

A

B. A person who negotiates insurance contracts

Persons who perform clerical tasks that are not related to soliciting or negotiating insurance contracts are not required to be licensed.

94
Q

An agent holds an insurance license in the state of Kansas and would like to transact insurance in Texas. The agent became licensed before written examinations were required. Therefore, the agent has not actually passed any kind of examination. Which of the following is true?

A. If the agent has practiced for more than 30 years, the written requirement is waived.
B. The written examination requirement will be waived.
C. The agent will need to take either the Kansas or Texas written examination.
D. The agent must take a special transition class and pass a short examination administered at the end.

A

B. The written examination requirement will be waived.

If a currently-licensed, foreign agent obtained an insurance license before written examinations were required, and if the agent seeks to transact insurance in Texas, the written examination requirement will be waived.

95
Q

How long must producer maintain records of continuing education course completion?

A. 1 year
B. 3 years
C. 4 years
D. 5 years

A

C. 4 years

Producers must maintain records of completion of continuing education courses for 4 years from the date of the course completion.

96
Q

Which of the following is NOT a licensing requirement for a corporation in the state of Texas?

A. At least one officer of the corporation must be individually licensed as an agent.
B. The business must be able to pay up to $50,000 in the event that is proven to negligent.
C. The business must demonstrate financial responsibility to provide coverage for an error or omission.
D. The business must be a Texas corporation, with its principal place of business in Texas.

A

B. The business must be able to pay up to $50,000 in the event that is proven to negligent.

All of the above criteria are true, with the exception of the amount of money a business can afford to lose, in the event that is proven to be negligent. A business only needs to be able to pay $25,000.

97
Q

An insurance agent wants for a client to replace her current annuities plan with another one. He presents the new one in an incomplete and dishonest way, which makes the new contract seem far more appealing than the original one. The policyowner ends up surrendering her original contract and replacing it with the new one. Which term best describes what the agent did?

A. False advertising
B. Fraud
C. Rebating
D. Twisting

A

D. Twisting

Twisting is an illegal act, in which an agent misrepresents the terms of an insurance or annuities contract or draws incomplete comparisons, in a way that would compel the insured to surrender the contract for the new one.

98
Q

An insurance professional advises a client regarding the benefits of her life insurance policy, in exchange for a fee. Which of the following terms best describes this type of insurance professional?

A. Advisor
B. Counselor
C. Agent
D. Producer

A

B. Counselor

A life insurance counselor is someone, for a fee or commission, offers to examine a life insurance, an annuity, or pure endowment policy and gives advice, recommendations or information regarding the policy’s terms, conditions, benefits, coverage, or premium.

99
Q

A license may not be denied, suspended, or revoked if the licensee:

A. Submits an unsigned insurance policy application.
B. Engages in fraud.
C. Deals with insurance outside the scope of the license.
D. Materially misrepresents an insurance policy.

A

A. Submits an unsigned insurance policy application.

Any type of fraud or misrepresentation is a violation that may cause a license to be denied, suspended, or revoked.

100
Q

Which of the following would be required to be licensed as an insurance producer?

A. A person whose activities are limited to producing insurance advertisements.
B. A salaried full-time employee who furnishes information for group insurance.
C. An insurance company director who performs executive, administrative, and managerial duties.
D. A salaried employee who advertises and solicits insurance.

A

D. A salaried employee who advertises and solicits insurance.

A person does not require an insurance producer license if he or she only advertises without intent to solicit insurance. However, once there is solicitation, a license is required.

101
Q

An individual licensed as an agent must notify the Texas Department of Insurance, on a monthly basis, of all of the following EXCEPT:

A. Any felony conviction.
B. Any administrative action taken against the license holder by an insurance regulator of Texas, any other state, or the federal government.
C. Any change in business name.
D. Any change of the mailing address.

A

C. Any change in business name.

Agents must notify the Department on a monthly basis of any change of the license holder’s mailing address, any felony conviction, or any administrative action take against the license holder by a financial or insurance regulator of Texas, another state, or the United States.

102
Q

An agent licensed in Texas is moving to Kansas. Which of the following applies?

A. Any of the agent’s policies written in the 3 months leading up to the move will be reviewed by the Commissioner.
B. The agent must refrain from writing insurance policies until after the move.
C. The agent has 30 days to notify the Department of Insurance of the new address.
D. The agent must inform all clients of the move and recommend a new agent.

A

C. The agent has 30 days to notify the Department of Insurance of the new address.

If an agent licensed in Texas moves to another state, the agent has 30 days to file new address with the insurance department.

103
Q

Temporary licenses issued in Texas:

A. Expire in 90 days.
B. Expire in 1 year.
C. Are renewable for a like period.
D. Are issued to licensees for the sale of replacement policies.

A

A. Expire in 90 days.

Temporary licenses expire in 90 days, and cannot be renewed.

104
Q

When an individual obtains an insurance license for the primary purpose of writing insurance on him- or herself, or for members of his or her immediate family, or business, this is called:

A. Controlled business.
B. Personal insurance.
C. Rebating.
D. Self-insurance.

A

A. Controlled business.

When producers sell policies on themselves, their family, or their coworkers, this is called “controlled business.” In this state, at least 25% of a licensee’s total volume of premiums in a calendar year must be from business other than controlled business.

105
Q

Who do agents represent?

A. The insured
B. The DOI
C. The insurance company
D. Their clients

A

C. The insurance company

Any person who solicits insurance on behalf of any insurance company, takes or transmits (other than for himself or herself) an insurance application or policy, examines any risk or loss or receives, or collects or transmits any premium, is considered to be the agent of the company for which the act is done.

106
Q

What percentage of continuing education hours must be in a classroom setting?

A. 25%
B. 50%
C. 75%
D. 100%

A

B. 50%

At least 50% of all required continuing education hours must be completed in a classroom setting or a classroom equivalent setting approved by the department.

107
Q

How long is the grace period in group policies?

A. 10 days
B. 21 days
C. 31 days
D. 90 days

A

C. 31 days

Group policies also have many of the same policy provisions included in individual insurance such as a 2-year incontestability period and a 31-day grace period.

108
Q

Is it illegal for an insurance company to advertise that it is the leader of the financial industry and therefore pays the most claims each year?

A. Yes, as long as no one can prove otherwise.
B. No, as long as the advertisement has a disclaimer that all facts are misleading.
C. No
D. Yes; advertisements must not mislead the public in terms of financial standing.

A

D. Yes; advertisements must not mislead the public in terms of financial standing.

Advertisements must not mislead the public or attempt to induce a person to purchase insurance because of false advertisement.

109
Q

All advertisements are the responsibility of the:

A. Department of Insurance.
B. Insurer.
C. Soliciting agent.
D. Advertising agency.

A

B. Insurer.

The insurer whose policies are advertised is responsible for all its advertisements, regardless of who wrote, created, presented, or distributed them.

110
Q

If a person is compensated for a testimonial in an advertisement, which of the following statements should be included in the advertisement?

A. The author is the employee of the insurer
B. Commissioned advertisement
C. Paid endorsement
D. Insurer is not responsible for the contents of the testimonial

A

C. Paid endorsement

The ad must disclose whether the person making the testimonial has a financial interest in the insurer. If the person is compensated, the testimonial must include “Paid Endorsement” or similar language.

111
Q

All of the following information must be disclosed to the viator prior to the execution of a viatical settlement contract EXCEPT:

A. Availability of stranger-originated life insurance (STOLI).
B. Alternatives to the viatical settlement.
C. Tax consequences resulting from entering into the settlement.
D. The amount of compensation received by any person from the viatical settlement.

A

A. Availability of stranger-originated life insurance (STOLI).

STOLIs are initiated for the purpose of obtaining a policy that would benefit a person who has no insurable interest in the life of the insured at the time of policy origination and are usually prohibited by state law. All the other answer choices are required disclosures.

112
Q

The type of insurance sold to a debtor and designed to pay the amount due on a loan if the debtor dies before the loan is repaid is called:

A. Multiple Protection Insurance.
B. Credit life.
C. Credit health.
D. Decreasing whole life.

A

B. Credit life.

Credit life is most often sold by lenders and is term insurance written with a face amount and term that is matched to the amount and length of the loan period. Credit insurance is a special type of coverage written to insure the life of the debtor and pay off the balance of a loan in the event of the death of the debtor.

113
Q

Which of the following would be the beneficiary in credit life insurance?

A. Insured
B. Company
C. Borrower
D. Creditor

A

D. Creditor

The creditor is the owner and the beneficiary of the policy.

114
Q

According to the state nonforfeiture law for life insurance policies, insurers must offer at least one of the following nonforfeiture options EXCEPT:

A. Extended term
B. Shortened benefit period
C. Reduction of premium
D. Reduced paid-up

A

C. Reduction of premium

Reduction of premiums is not a nonforfeiture option (it’s a dividend option). The other answer choices are the required nonforfeiture options in life insurance policies issued in this state.

115
Q

During replacement of life insurance, a replacing insurer must do which of the following?

A. Send a copy of the Notice Regarding Replacement to the Department of Insurance.
B. Obtain a list of all life insurance policies that will be replaced.
C. Guarantee a replacement for each existing policy.
D. Designate a new producer for a replaced policy.

A

B. Obtain a list of all life insurance policies that will be replaced.

The replacing insurance company must require from the producer a list of the applicant’s life insurance policies to be replaced and a copy of the replacement notice provided to the applicant, and send each existing insurance company a written communication advising of the proposed replacement.

116
Q

Which of the following types of insurance policies is most commonly used in credit life insurance?

A. Equity indexed life
B. Decreasing term
C. Increasing term
D. Whole life

A

B. Decreasing term

Credit insurance is a special type of coverage written to insure the life of the debtor and pay off the balance of a loan in the event of the death of the debtor. It is usually written as decreasing term insurance.

117
Q

When possible, what should insurers strive to eliminate from illustrations?

A. Footnotes and caveats
B. References to other products
C. Policy amendments more than a page long
D. Words they don’t know

A

A. Footnotes and caveats

Insurers will, as often as possible, eliminate the use of footnotes and caveats and define terms used in the illustrations in language that would be understood by a typical person within the segment of the public to which the illustration is directed.

118
Q

Upon the submission of a death claim under a life insurance policy, when must the insurer pay the policy benefit?

A. Immediately after receiving written proof of loss
B. On the next anniversary of the policy
C. Within 30 days
D. Within 2 months

A

D. Within 2 months

Upon receipt of a written proof of death and the right of the claimant to the proceeds, the insurer must pay death claims within 2 months.

119
Q

Which of the following CANNOT be included along with illustrations used to sell life insurance?

A. Vanishing premium information
B. Name of the insurer
C. Rating information
D. Original death benefit

A

A. Vanishing premium information

Illustrations used to sell life insurance cannot use the term “vanishing premium” - or any similar term - that implies the policy becomes paid up.

120
Q

Which of the following documents must be provided to the policyowner or applicant during policy replacement?

A. Buyer’s Guide and Policy Summary
B. Policy illustrations
C. Notice Regarding Replacement
D. Disclosure Authorization Form

A

C. Notice Regarding Replacement

During policy replacement, the replacing producer must present to the applicant a Notice Regarding Replacement that is signed by both the applicant and the producer.

121
Q

Which of the following is NOT allowed in credit life insurance?

A. Creditor having a collateral assignment on the policy
B. Creditor requiring that a debtor has a life insurance
C. Creditor becoming a policy beneficiary
D. Creditor requiring that a debtor buys insurance from a certain insurer

A

D. Creditor requiring that a debtor buys insurance from a certain insurer

In credit life insurance, a creditor may require that the debtor have life insurance, but they cannot require the debtor to purchase insurance through a specific insurer.

122
Q

Which of the following must be included in all life insurance advertisements?

A. Names of any parent companies
B. Contact information for the Commissioner of Insurance
C. Contact information for each local office of the insurer
D. Identity of the actual insurer

A

D. Identity of the actual insurer

The identity of the actual insurer must be stated in all advertisements.

123
Q

Viatical settlements may be rescinding within what time period after the viator receives the proceeds?

A. 15 days
B. 30 days
C. 90 days
D. Indefinitely

A

A. 15 days

The viator has a right to rescind a viatical settlement within 15 days of receiving the viatical settlement proceeds.

124
Q

The usage of words or symbols that are similar to what entity is prohibited in life insurance advertisements?

A. Department of Insurance
B. Stock
C. Federal government
D. Insurer

A

C. Federal government

No combination of words, symbols, etc. similar to those of state or federal government agencies may be used that might mislead prospective insureds into believing the solicitation is connected with a government agency.

125
Q

Which of the following is used to compare the cost of one life insurance policy against another in order to guide prospective purchasers to policies that are competitively priced?

A. Policy cost guides
B. Consumer price indices
C. Policy cost indices
D. Cost comparison methods

A

D. Cost comparison methods

Cost comparison methods are used to compare the cost of one life insurance policy against another in order to guide prospective purchasers to policies that are competitively priced.

126
Q

Which of the following is TRUE regarding the insurance amount in a credit life policy?

A. The creditor may insure the debtor for an unlimited amount of coverage.
B. Allowable amount of coverage is determined by the State Insurance Commissioner.
C. The amount of coverage can be greater than the amount owed.
D. The creditor can only insure the debtor for the amount owed.

A

D. The creditor can only insure the debtor for the amount owed.

Credit life insurance cannot pay out more than the balance of the debt, so that there is no financial incentive for the death of the insured.

127
Q

Which of the following is TRUE about credit life insurance?

A. Debtor is the annuitant.
B. Creditor is the insured.
C. Debtor is the policy beneficiary.
D. Creditor is the policyowner.

A

D. Creditor is the policyowner.

In credit life insurance, the creditor is the policyowner and the beneficiary; the debtor is the insured.

128
Q

The initial amount of credit life insurance may NOT exceed:

A. The borrower’s annual income.
B. The amount to be repaid under the contract.
C. An amount set by statute and adjusted regularly for inflation.
D. The borrower’s monthly income.

A

B. The amount to be repaid under the contract.

The initial amount of credit life insurance may not exceed the total amount repayable under the contract of indebtedness.

129
Q

An advertisement must accurately represent which of the following?

A. The insurer’s assets
B. The insurer’s corporate structure
C. The insurer’s financial standing
D. All of the above

A

D. All of the above

An advertisement shall not contain untrue or misleading statements regarding the insurer’s assets, corporate structure, financial standing, age, or position in the insurance business.

130
Q

What is the main purpose of the regulation on life insurance policy illustrations?

A. To help producers submit proper reports to the department of insurance
B. To present a life policy in a visual way
C. To help customers make educated decisions in buying life insurance
D. To compare life policies

A

C. To help customers make educated decisions in buying life insurance

The purpose of the regulation on individual and group life insurance policy illustrations is to provide standards that will protect and educate consumers.

131
Q

Which of the following is NOT required on an illustration used in the sale of a life insurance policy?

A. Name of insurer
B. Underwriting or rating classification upon which the illustration is based
C. The name of the primary and secondary beneficiaries
D. Generic name of policy

A

C. The name of the primary and secondary beneficiaries

Other required items include the name and business address of producer or insurer’s authorized representative; the name, age, and sex of proposed insured; underwriting or rating classification upon which the illustration is based and the initial death benefit.

132
Q

Conversion to an individual whole life policy is permitted without evidence of insurability within how many days of the termination of employment?

A. 14
B. 28
C. 30
D. 31

A

D. 31

Terminated employees and their dependents have 31 days to convert to an individual policy issued without evidence of insurability. The new policy can be any type of insurance EXCEPT term. The premium will be based on the current age of the insured.

133
Q

An individual covered under a group life insurance policy may convert the policy to any of the following EXCEPT:

A. 20-pay life.
B. Life paid up at age 65.
C. Whole Life.
D. 15-year level term.

A

D. 15-year level term.

Individuals and dependents on a group life policy may convert to an individual policy issued by the same insurer. They can convert to any individual policy except term.

134
Q

All of the following statements are correct regarding credit life insurance EXCEPT:

A. Benefits are paid to the borrower’s beneficiary.
B. The amount of insurance permissible is limited per borrower.
C. Premiums are usually paid by the borrower.
D. Benefits are paid to the creditor.

A

A. Benefits are paid to the borrower’s beneficiary.

In credit life insurance, the creditor is the beneficiary for the amount of benefit equal to the outstanding balance of the loan.

135
Q

Which rule would apply if an agent knows an applicant is going to cash in an old policy and use the funds to purchase new insurance?

A. Reinstatement rule
B. Conversion rule
C. Disclosure rule
D. Replacement rule

A

D. Replacement rule

Anytime a new policy is issued that replaces or modifies existing insurance, a replacement form must be submitted to the ceding company.

136
Q

An insured in a group policy has misstated his age on the insurance application. As a result, the insurer will most likely:

A. Issue an amended policy.
B. Adjust the premium.
C. Cancel the coverage.
D. Impose a fine on the insured.

A

B. Adjust the premium.

In group insurance, if the insured participant misstated his or her age, the premium and/or the benefit will be adjusted to the correct age.

137
Q

If a policyowner surrenders his life insurance policy that has been in force for 5 years within 60 days after the premium due date, what will the insurer be required to pay?

A. Nothing
B. The death benefit
C. A cash surrender value
D. A paid-up nonforfeiture benefit

A

C. A cash surrender value

A life insurance policy must ensure that upon surrender of the policy no later than 60 days after the due date of a premium payment, the company will pay a cash surrender value (instead of a paid-up nonforfeiture benefit) if the premiums have been paid for at least 3 full years for ordinary life insurance policies, or 5 years for industrial life insurance.

138
Q

Which of the following is correct regarding credit life insurance?

A. It has a maximum term of 20 years.
B. It insures the life of a debtor.
C. It is purchased on an installment basis.
D. It insures the life of a creditor.

A

B. It insures the life of a debtor.

Credit life insurance is a special type of coverage written to insure the life of the debtor and pay off the balance of a loan in the event of the death of the debtor.

139
Q

All of the following are mandatory life insurance policy provisions EXCEPT:

A. Policy backdating.
B. Misstatement of age.
C. Incontestability.
D. Grace period.

A

A. Policy backdating.

Policy backdating is not a mandatory provision; in fact, backdating a policy more than 6 months is prohibited.

140
Q

What provision in a life or health insurance policy extends coverage beyond the premium due date?

A. Grace period
B. Free look
C. Automatic premium loan
D. Waiver of premium

A

A. Grace period

The grace period is a mandatory provision found in all life and health insurance policies that provides coverage for a period of time after the premium becomes past due.

141
Q

How long is the incontestability period in group life insurance policies issued in Texas?

A. 1 year
B. 2 years
C. 3 years
D. Indefinitely

A

B. 2 years

Life insurance policies (individual and group) are incontestable after the policy has been in force for a period of 2 years.

142
Q

How must a replacing producer respond to an applicant wishing to replace existing life insurance?

A. The producer must provide the applicant with a Notice Regarding Replacement.
B. The producer must collect the existing policies and turn them over to the replacing insurer.
C. The producer must request the permission of the existing insurer.
D. The producer has no specific duties.

A

A. The producer must provide the applicant with a Notice Regarding Replacement.

In a replacement transaction, a producer must present to the applicant a Notice Regarding Replacement, signed by both the applicant and the producer.

143
Q

Which of the following is NOT required to be stated in the outline of coverage provided with a long-term care policy?

A. Basic information about supplementary policies
B. The policy number
C. The right to return the policy for a refund
D. Basic information about the insurance company

A

A. Basic information about supplementary policies

The outline of coverage must follow the standard format included in the insurance regulations. It must provide information about the insurance company, the policy number, important features of the policy, and explain the right to return the policy for a refund.

144
Q

What is the minimum renewability standard for long-term care policies issued in this state?

A. Permanent.
B. Conditionally renewable.
C. Guaranteed renewable.
D. Cancellable.

A

C. Guaranteed renewable.

All long-term care policies or certificates issued in this state must be guaranteed renewable or noncellable.

145
Q

Where in the long-term care policy must the insurer state the renewal provision?

A. Anywhere the insurer deems appropriate.
B. On the first page.
C. In the Provisions and Exclusions section.
D. In the policy appendix.

A

B. On the first page.

A renewal provision must be captioned and appear on the first page of the policy.

146
Q

To be eligible for tax credits under the ACA, individuals must have income that is what percentage of the Federal Poverty Level?

A. Less than 10%
B. Between 10% and 100%
C. Between 100% and 400%
D. Higher than 300%

A

C. Between 100% and 400%

Legal residents and citizens who have incomes between 100% and 400% of the Federal Poverty Level (FPL) are eligible for the tax credits.

147
Q

Which of the following is true regarding Medicare supplement policies?

A. They must be available to those aged 60 and over.
B. They must be at least guaranteed renewable.
C. They must have at least a 15-day free-look period.
D. They must contain a minimum of Plans A and B.

A

B. They must be at least guaranteed renewable.

Each Medicare supplement policy must be at least guaranteed renewable.

148
Q

Which of the following individuals will be eligible for coverage on the Health Insurance Marketplace?

A. A permanent resident lawfully present in the U.S.
B. Someone who has Medicare coverage.
C. A U.S. citizen who is incarcerated.
D. A U.S. citizen living abroad.

A

A. A permanent resident lawfully present in the U.S.

To be eligible for health coverage on the Marketplace, the individual must be a U.S. citizen or national or be lawfully present in the United States, must live in the United States, and cannot be currently incarcerated. Medicare recipients are not eligible for coverage in the Marketplace.

149
Q

According to the provisions of the Patient Protection and Affordable Care Act, all of the following are required preventive care services EXCEPT:

A. Cervical cancer exams for all women starting at age 40.
B. Diet counseling for adults.
C. Well-woman visits and counseling.
D. Screenings for autism and behavioral disorders in children.

A

A. Cervical cancer exams for all women starting at age 40.

Cervical cancer exams as a preventive service will only be available for women at higher risk. All the other services are required preventive care services.

150
Q

If the insured has the right to keep a long-term care insurance policy in force by making timely premium payments, and the insurer may not make any change to the policy or decline to renew it, the policy is:

A. Permanent.
B. Conditional.
C. Guaranteed renewable.
D. Irrevocable.

A

C. Guaranteed renewable.

When a policy is guaranteed renewable, the insured has the right to keep the long-term care insurance in force by making timely payments of premium, and the insurer may not make any change to the policy or decline to renew it.

151
Q

Company Y had 20 employees on staff last year. Which of the following terms most precisely labels the company’s group insurance classification?

A. Large group
B. Small group
C. Small employer
D. Class B

A

C. Small employer

“Small Employer” means any person, firm, corporation, partnership, or association that during the preceding calendar quarter, employed not less than 2 nor more than 50 eligible employees.

152
Q

If an insurance company offers Medicare supplement policies, it must offer which of the following plans?

A. A-N
B. A
C. A and B
D. A-J

A

B. A

An insurance company must make available to each applicant a policy form offering the basic core benefits (Plan A) if it will offer any Medicare Supplement policies. An insurance company does not have to issue all or any of the plans B through N.

153
Q

Which of the following is correct about a group health insurance policy?

A. It cannot provide coverage for handicapped children.
B. It cannot exclude coverage from an occupational accident.
C. It cannot exclude new born children from coverage.
D. It cannot exclude coverage for VA hospital treatment.

A

C. It cannot exclude new born children from coverage.

All individual and group health insurance policies and contracts that provide coverage for a child of the insured must provide coverage for newborn children, from the moment of birth.

154
Q

Under the ACA, health insurance can no longer be underwritten based on which of the following factors?

A. The applicant’s family composition
B. The applicant’s age
C. The applicant’s tobacco use
D. The applicant’s health condition

A

D. The applicant’s health condition

When health insurers set their premium rates, they are only permitted to base those rates on 4 standards: geographic rating area, family composition, age, and tobacco use.

155
Q

The classification “Small Employer” mans any person or firm that during the preceding year employed how many employees?

A. Between 1 and 25
B. At least 2 and not more than 50
C. At least 10 and not more than 100
D. No more than 10

A

B. At least 2 and not more than 50

Classification rules established by the Insurance Code state that “Small Employer” means any person or firm that during the preceding year employed at least 2 and not more than 50 persons.

156
Q

The Patient Protection and Affordable Care Act mandates that insurers provide coverage for dependent children up to age of:

A. 18
B. 19
C. 21
D. 26

A

D. 26

The law extends coverage for children to age 26 if the child is not eligible for other group coverage.

157
Q

Within how many days must an insured notify the insurer of a child’s birth and pay any required fees?

A. 31 days
B. 60 days
C. 90 days
D. 180 days

A

A. 31 days

Texas insurance law specifies the insurer be notified within 31 days of the birth of a dependent child.

158
Q

Which of the following provisions states the insurer’s right to change premium amounts?

A. Coverage Limitations
B. Continuation Provision
C. Premium Provision
D. Insurer’s Rights

A

B. Continuation Provision

The Renewal Provision, also known as a “Continuation Provision”, must be included on the first page of Medicare supplement policies. This provision explains the right of the insurer to alter premium amounts.

159
Q

An insured’s premium increases as a result of her age. Which type of policy does she have?

A. Age-Oriented
B. Increasing Term
C. Age-Based
D. Attained Age

A

D. Attained Age

Attained age policies allow the insurer to increase premiums as the insured ages.

160
Q

In all health care plans under the Affordable Care Act (ACA), how many essential benefit categories are there?

A. 5
B. 10
C. 12
D. 15

A

B. 10

There are 10 essential benefit categories under the ACA.

161
Q

How long is a newborn covered without notification to the insurer?

A. From the moment of birth, and the insurer must be notified within 90 days.
B. A newborn is not covered without notification to the insurer.
C. From the moment of birth, and the insurer must be notified within 31 days.
D. From the time labor has begun, and the insurer must be notified within 31 days.

A

C. From the moment of birth, and the insurer must be notified within 31 days.

A newborn covered without notification to the insurer from the moment of birth. The insured must notify the insurer within 31 days of birth.

162
Q

Issue age policy premiums increase in response to which of the following factors?

A. Increased deductible
B. Inflation
C. Age
D. Increased benefits

A

D. Increased benefits

The premiums of issue age policies can only increase in response to an increase in benefits.

163
Q

The insurers are allowed to disclose the HIV-related test result to all of the following EXCEPT:

A. Another insurer.
B. The insured’s doctor.
C. A reinsurer involved in the underwriting process.
D. The Texas Department of Health.

A

A. Another insurer.

Insurers are required to keep the HIV-related test result confidential, and may only disclose the results of the test upon the written request or authorization of the proposed insured to the following: the proposed insured or a person legally authorized to consent to the test, a licensed physician of the insured, an insurance medical information exchange, a reinsurer who is involved in the underwriting process, outside legal counsel who needs the information to effectively represent the insurer, and the state Department of Health.

164
Q

In order to establish or operate an HMO, a certificate of authority from the Commissioner is required. Which of the following does NOT need to be included in the certificate of authority?

A. A list of names, addresses and official positions of those responsible for applicant’s affairs
B. A copy of the forms of evidence of coverage to be issued to enrollees
C. A list of proposed subscribers
D. A copy of the applicant’s rules and regulations regarding internal affairs

A

C. A list of proposed subscribers

A certificate of authority is necessary to operate an HMO. It is not likely that an organization would have predetermined subscribers.

165
Q

Each HMO enrollee must be provided:

A. Nondisclosure agreement.
B. Certificate of authority.
C. Evidence of coverage.
D. Buyer’s guide

A

C. Evidence of coverage.

Texas HMOs must provide each enrollee evidence of coverage that includes information about the HMO, plan benefits, and cancellation provisions.

166
Q

All of the following are grounds for cancellation of an HMO plan EXCEPT:

A. Not residing in the HMO service area.
B. Misconduct.
C. Misstatement of age on the application.
D. Nonpayment of premium.

A

C. Misstatement of age on the application.

Misstatement of age is not a reason an HMO policy may be cancelled. The rest are grounds for cancellation or nonrenewal.

167
Q

Which of the following would be required to obtain a Certificate of Authority?

A. Agents
B. Enrollees
C. Subscribers
D. The HMO

A

D. The HMO

In order to establish or operate a health maintenance organization, a certificate of authority from the Commissioner is required.

168
Q

In an HMO, a Primary Care Physician is called a:

A. Preferred provider.
B. Producer.
C. Subscriber.
D. Gatekeeper.

A

D. Gatekeeper.

A subscriber in a HMO plan selects, or is given, a primary care physician. All of that subscribers health care is directed through that physician in terms of what treatment is given, and whether or not the subscriber is to be referred to a specialist for treatment of certain medically necessary procedures.

169
Q

Most HMOs operate through what type of system?

A. A group formed principally for the purpose of obtaining HMO coverage
B. A group enrollment system either at their place of employment or as a member of an association
C. Individual fee-for-service system
D. Individual subscribers

A

B. A group enrollment system either at their place of employment or as a member of an association

Most HMOs operate almost exclusively through a group enrollment system, in which each member pays a fixed monthly premium, whether or not they have used the services of the HMO that month.

170
Q

All of the following are to be included in the application for a certificate of authority to act as an HMO EXCEPT:

A. Financial records of the organization applying.
B. Records of previous insurers.
C. A map of the geographic area to be served.
D. A schedule of charges for the first 12 months.

A

B. Records of previous insurers.

Also included are a list of the names, addresses and official positions of those responsible for the applicant’s affairs; a description of the quality assurance program, including peer review; a copy of the forms of evidence of coverage to be issued to enrollees; a description of complaint procedures to be used; and any information required by the Commissioner.

171
Q

All of the following information must be included in the evidence of coverage for an HMO plan EXCEPT:

A. HMO’s toll-free telephone number.
B. The insurance agent’s name and license number.
C. A schedule of benefits.
D. Examples of information to appear in the blanks.

A

B. The insurance agent’s name and license number.

The insurance agent’s name and license number are not required; all the other information must be provided.

172
Q

Which of the following is a specific dollar amount or a percentage of the cost of care that must be paid by an HMO member?

A. Deducible
B. Premium
C. Cost share
D. Copayment

A

D. Copayment

A copayment is a specific dollar amount or a percentage of the cost of care that must be paid by the member. For example, the member may be required to pay $5 or $10 for each office visit.

173
Q

HMOs that contract with outside physicians to provide health care service to their subscribers compensate those providers on a:

A. Fee-for-service basis
B. Usual, reasonable or customary basis
C. Capitation basis
D. Medicare allowable basis

A

C. Capitation basis

HMOs generally pay the provider a fixed amount per subscriber in exchange for the medical services agreed upon, called a capitation basis.

174
Q

Which of the following is a specific dollar amount or a percentage of the cost of care that must be paid by the member?

A. Prepayment
B. Contractual cost
C. Copayment
D. Cost share

A

C. Copayment

A copayment is a specific dollar amount or a percentage of the cost of care that must be paid by the member. For example, the member may be required to pay $5 or $10 for each office visit.

175
Q

Where in the policy must the HMO insurer provide information about the HMO’s name, address, and toll-free number?

A. In the buyer’s guide
B. On the face page
C. Anywhere in the document as deemed appropriate by the insurer
D. In the policy appendix

A

B. On the face page

The HMO’s name, address and phone number, including a toll-free number, must appear on the face page of the policy: the first page containing any written text.

176
Q

If an HMO policy is cancelled for nonpayment of the amounts due under the contract, how long of a notice must the insurer give the insured?

A. 10 days
B. 15 days
C. 30 days
D. 45 days

A

C. 30 days

When a policy is cancelled for nonpayment of premium, the insurer is required to provide a 30-day written notice to the insured.

177
Q

How soon from a notice of cancellation may an HMO terminate coverage for misconduct detrimental to the delivery of services?

A. Immediately
B. 10 days
C. 15 days
D. 20 days

A

A. Immediately

If there is misconduct that is detrimental to safe plan operations or the delivery of services, coverage may be cancelled immediately.

178
Q

What type of health insurance plan provides broad medical expense coverage without requiring an insured to meet a deductible?

A. Blanket
B. Comprehensive
C. Indemnity
D. Major medical

A

C. Indemnity

Indemnity health insurance plans, otherwise known as first-dollar insurance, do not require insureds to satisfy a deductible before providing benefits.

179
Q

In the event an insured no longer meets HMO eligibility requirements, how soon from delivering a notice may an HMO cancel the policy?

A. Immediately
B. 3 days
C. 10 days
D. 15 days

A

A. Immediately

HMO coverage can be cancelled for failure to meet eligibility requirements immediately.

180
Q

What is the maximum period of time the Commissioner may revoke your agent’s license?

A. 12 months
B. 2 years
C. 5 years
D. There is no maximum time period.

A

D. There is no maximum time period.

There is a difference between suspension and revocation. The maximum suspension is usually 1 2months, but license can be revoked permanently. Neither action may be taken by the Commissioner without first granting the licensee an opportunity for a hearing.

181
Q

Regarding the PPACA health care tax credit, which of the following is true?

A. Tax credits are sent to the tax payer to reduce monthly insurance premiums.
B. Persons receiving Medicaid are not eligible.
C. Tax credits are based upon a taxpayer’s or family’s expected annual medical expenses.
D. All wage earners who purchase a health care insurance are eligible for the tax credit.

A

B. Persons receiving Medicaid are not eligible.

Under PPACA, states can extend Medicaid to people under 138% of the poverty level. People on public coverage programs such as Medicaid are not eligible for the health care tax credit.

182
Q

Which of the following is INCORRECT?

A. Testimonials used in advertisements must be genuine.
B. Advertisements must not imply that the applicant’s health will not be considered in issuing the policy unless true.
C. Advertisements may not imply special treatment beyond policy terms.
D. Testimonials used in advertisements may or may not apply to the policy advertised.

A

D. Testimonials used in advertisements may or may not apply to the policy advertised.

The advertisement may not contain false statements regarding claims payment, imply that claim settlements will be liberal or generous, or special treatment will be provided beyond policy terms. Required information must not be minimized, made obscure, or otherwise presented so as to be misleading or deceiving to prospective purchasers.

183
Q

Under an HMO, child immunization costs cannot be charged for children under what minimum age?

A. 3
B. 6
C. 7
D. 10

A

B. 6

Texas HMOs cannot charge for the immunization of children from birth through age 6.

184
Q

Which of the following does NOT have to be included on the first page of a Medicare supplement policy?

A. The company’s rights to change premiums
B. Premium rates
C. Renewal Provision
D. Continuation Provision

A

B. Premium rates

Medicare supplement policies must include a renewal or continuation provision that is appropriately captioned and on the first page of the policy. It must include any reservation by the insurance company of the right to change premiums and any automatic renewal premium increases based on the policyholder’s age (attained age policies).

185
Q

The Patient Protection and Affordable Care Act (PPACA) includes all of the following provisions EXCEPT:

A. Individual tax deduction for premiums paid.
B. Right to appeal.
C. Coverage for preventive benefits.
D. No lifetime dollar limits.

A

A. Individual tax deduction for premiums paid.

The Act does not offer tax deductions for health insurance premiums. The Act does offer a tax credit, which is different from a tax deduction. All the other provisions are included in this act.

186
Q

The Commission of Insurance must evaluate an insurer’s financial condition and its ability to comply with state laws every:

A. 1 year.
B. 3 years.
C. 5 years.
D. 7 years.

A

C. 5 years.

The Commissioner of Insurance must evaluate an insurer’s financial condition and its ability to comply with state laws at least once every 5 years.

187
Q

When are the agents required to provide the outline of coverage to an applicant for individual long-term care policy?

A. After the free-look period
B. At the time of policy delivery
C. At the time of policy solicitation
D. Only upon the applicant’s request

A

C. At the time of policy solicitation

In individual or group LTC policies, outlines of coverage must be delivered to the applicant at the time of initial policy solicitation or prior to the presentation of the application by the agent.

188
Q

In Texas, life insurance policies that include illustrations must include which of the following disclosures?

A. “This illustration has not been approved.”
B. “This is an incomplete illustration.”
C. “The values in the illustration are guaranteed.”
D. “The illustration is not part of the insurance contract.”

A

D. “The illustration is not part of the insurance contract.”

An illustration must clearly state that is not a part of the insurance contract. All illustrations must be complete and approved prior to use. Illustrations must distinguish between guaranteed and projected amounts and identify nonguaranteed values.

189
Q

How many continuing education hours must be completed on the subject of ethics every license renewal period?

A. 2
B. 4
C. 5
D. 10

A

A. 2

Two of the continuing education hours must cover ethics for agent to maintain his or her license.

190
Q

What is the maximum amount of time an insurer may delay payment of a claim without having to pay an additional interest?

A. 10 days
B. 30 days
C. 60 days
D. 90 days

A

C. 60 days

If an insurer, after receiving the required statements, forms, and items from the insured, delays payments of a claim later than 60 days, the insurer must pay the claim with an additional annual interest of 18%. The insurer is also responsible for any attorney’s fees arising from the delayed claim.