Tétel 4 Flashcards

1
Q

Classification approaches & options for the catering industry

A
  • Commercial (market oriented) & non-commercial (cost oriented)
  • Customer type: general market or restricted market
  • Ownership
  • Primary function or secondary function
  • Star rating or quality
  • Type of cuisine
  • Service method
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2
Q

Commercial

A

Market oriented business characteristics: High % in fixed cost, for example rent, management salaries, depreciation of buildings and equipment. Reliance on sales rather than decreases in costs. An unstable market demand for the product. Flexible pricing policy.

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3
Q

Non-commercial

A

Cost oriented business characteristics: Lower % of fixed costs, but a higher percentage of variable costs such as F&B cost. Reliance on decreases in cost rather than increases in sales. A relatively stable market demand for the product. Fixed pricing policy.

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4
Q

French gastronomy

History

A

The french couisine reformation can be divided into three sections:
I. Modernization by Antonin Careme (1784- 1833) (kitchen master of King Napoleon) and Urbain Dubois
II. After 1850 La Cuisine Classique- book written by Urbain Dubois, Emil Bernard
III. Auguste Escoffier (1846 – 1935) chef and writer - Le Guide de Culinare , Livre de Menus

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5
Q

French gastronomy

regions

A
  • Provance- mediterranen influence
  • Alsace - foie gras pate and sour cabbage
  • Normandy – beef
  • Burgundy- wines and cooking with wine
  • Paris - modern
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6
Q

French gastronomy

eating habits

A

Light breakfast – croissant with milky coffee. Butter, jam, honey

Lunch - soup not common for lunch, instead maybe salad or other meals for starter. Main course: mainly meat with side dish and with some sauce or meat with vegetable

Desserts with coffee

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7
Q

French gastronomy

food

A

Dates back to the 17th century. Legend has it that the soup was invented by King Louis XV. Late at night, at his hunting lodge, he was very hungry, and he only found onions, butter, and champagne. He cooked the three ingredients and made the first French onion soup.

French onion soup

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8
Q

French gastronomy

food

A

Bread, cheese, ham. Sometime the bread dipped in egg yolk, bechamel sauce. The cheese is normally Gruyère or Emmental, Bechamel sauce (milk, fat, and flour)

Croque Monsieur

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9
Q

French gastronomy

cheese

A

From the 13th century, production began to grow on French farms. Peasants invented regional cheeses.
The first cheese cooperative was founded at this time by women in search of a source of income and who wanted to take advantage of dairy production.
More than 1000 varieties. two million tons of cheese are produced each year

Camembert, Brie de Meaux, Reblochon, Munster

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10
Q

French gastronomy

food

A

beef cooked slowly in fruity red wine until soft

Beef Bourguignon

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11
Q

French gastronomy

wines

A

Appellation contrôlée (Wines): having use of its name or designation controlled by the government with respect to the region of production, the variety of grapes used, and the level of quality maintained. Traditional french
Coming from the Champagne region

3 main grape varieties: Pinot Noir, Pinot Meunier, Chardonnay

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12
Q

French gastronomy

Cognac

A

Coming from the Cognac region
3 main grape varieties: Ugni Blanc, Folle Blanche, Colombard
Ageing in Limousin Oak Barrels

Remy Martin, Hennessy

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13
Q

Upsell

A

to suggest a higher priced item. “I’d like a glass of merlot, please.” suggesting Iron Horse at $6.00 a glass as opposed to the house vino at $4.00 a glass.

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14
Q

No show

A

Employee who does not show up and does not call or a Reservation that does not show up and does not call.

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15
Q

Comp

A

To give something away free. “We were slow on table eight… comp the whole table coffee and dessert!”

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