Test Your Knowledge: Windows and Doors Flashcards
What division of Anderson Corp are we?
The direct window and door replacement division.
List three things renewal by Anderson does not do.
Skylights
Repairs
Interior doors
New construction
Name three common problems with wood windows and why each of them needs to be addressed urgently:
Thin/single pane glass - not energy efficient, costing the home owner money.
Chipping - maintenance, aesthetically not pleasing.
Rot- can cause further damage, aesthetically not pleasing.
Mold - health hazard
Name three common problems with vinyl windows and why each of them needs to be addressed urgently:
Warping - aesthetically not pleasing, can distort glass
Cheap material - more likely to break, not energy efficient, costing homeowner money
Lack of argon insulation - not energy efficient costing homeowner money
Expanding and contracting - can lead to seal failure, loss of insulation, costing homeowner money
Name five different types of window styles:
Double-hung
Casement
Awning
Bay/bow
Picture
Specialty
Gliding
How many colors are offered for the interior of the window ONLY? What do they all have in common?
3, all are types of wood
How many colors are offered for both the interior AND exterior of the window?
6
How many colors are offered for the exterior of the window ONLY?
3
What are the three grille profiles that we offer?
Grilles between the panes
Grilles on the interior side of the window
Full Divided Light- grilles on the interior, exterior, and between the panes
How many types of glass do we offer and what is the best one for most homes?
4 - Low-E4 Smartsun Glass
How much more clarity does a Truscene Screen provide?
50%
What is Fibrex?
40% reclaimed wood and 60% thermo-polymer, exclusive to RbA
How does Fibrex compare to wood, vinyl, and aluminum products?
Wood- does not rot or require regular maintenance.
Vinyl- does not warp or bend
Aluminum- insulates better
Explain the problem with “lifetime” warranties:
They are not really “lifetime” warranties, and you have to read in between the lines. Anything that covers a percentage is considered a warranty, and you are not necessarily getting full coverage.
What is Renewal by Andersen’s warranty?
20 years on Fibrex
10 years on moving parts
2 years on installation
What is special about Renewal by Andersen’s installation process?
We do our own installations. Our installers work full time for RbA and are specially trained in our products.
Explain how a storm window can do more harm than good:
Storm windows can trap moisture against wood windows, accelerating issues like rotting and mold.
What is the life expectancy of a vinyl window?
5-10 years
What is the type of gas is used to insulate Renewal by Andersen windows?
Argon gas for double paned windows
Krypton gas for tripaned windowspled .
What three types of doors do we offer?
Entry
Gliding patio
French patio
What types of windows does Renewal by Andersen NOT carry?
Garden windows
Skylights
Certain types of basement windows
What is the name of the company that manufactures our entry doors?
Provia
What material are our entry doors made of?
Steel or fiberglass
Do we offer blinds between the glass on windows or doors?
On some doors only
What type of doors do we NOT do?
Interior
Name five different types of windows
Double-hung
Casement
Awning
Gliding
Bay and bow
Picture
Specialty
