Test Review Flashcards

1
Q

Method of constructing network diagrams, aka AON, uses nodes to represent activities with nodes connected with arrows; does not represent loops or conditional branches

A

Precedence Diagramming Method (PDM)

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2
Q

narrative description of resources, goods, or services that are being sought from external sources to fulfill a project’s requirements, distributed to potential vendors, who will use it to evaluate their capability to perform this work

A

Statement of Work (SOW)

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3
Q

document for project sign-off that varies from company to company and indicates the customer’s authorization of a project

A

project charter

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4
Q

What are the phases (aka process groups) of the project management cycle and their outputs?

A
  • Initiating: make business case, charter project, assemble core team. Project purpose, goals and objectives, project charter
  • Planning: project management plans, scope statement, WBS, project schedule, project costs
  • Executing: actual work; deliverables, quality improvement, proposals and contracts
  • Monitoring and Controlling: progress/performance measurements, change requests, corrective action, risk and issues log
  • Closing: confirm objectives were met, turn over product; formal acceptance and closure, project archives, lessons learned, transition and training
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5
Q

Hybrid of a bar and line chart that identifies what sources account for most of a problem’s causes; the bar is proportion of individual causes to the problem, and the line is the cumulative proportion of causes to the problem.

A

Pareto Diagram

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6
Q

What are the team development stages?

A
  1. Forming - learn about project, meet, agree upon roles/responsibilities
  2. Storming - work begins, conflict likely, requires PM leadership
  3. Norming - adjustments/compromises, cultural norms established
  4. Adjourning - work complete
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7
Q

sent from one company to another to summarize their willingness to enter into a proposed deal, idenfities key business and contractual understandings that will for the basis of the final contract. aka Memorandum of Understanding (MOU)

A

Letter of Intent (LOI)

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8
Q

the excess time before the start of a next project activity. Amount of time the task can be delayed without delaying any other activity in the project. Smallest difference between the early finish of a task and the early start of all the task’s successors. Only occurs when two or more activities share a common successor

A

Free float

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9
Q

the time delay between the start or finish of an activity and the start or finish of its successor

A

lag

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10
Q

methods of resolving negative float

A

crashing, fast tracking, adding resources to the critical path, re-re-estimating or extending project schedule

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11
Q

Occurs when the the late date is earlier than the early date

A

negative float

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12
Q

Measure of how well the project is performing with regard to the budget. Greater than 1 indicates the project is under budget

A

Cost Performance Index (CPI)

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13
Q

How do you calculate float?

A

Late Start - Early Start (LS - ES)
or
Late Finish - Early Finish (LF - EF)

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14
Q

The amount of time a particular task can slip before the critical path is affected

A

float (or slack)

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15
Q

conflict resolution type that brings viewpoints together to discuss and reach a solution

A

negotiating

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16
Q

conflict resolution type that uses multiple viewpoints to come to a consensus between parties

A

confronting

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17
Q

conflict resolution type that searches for a solution that will bring satisfaction to all parties

A

compromising

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18
Q

Conflict resolution type that emphasizes areas of agreement rather than areas of disagreement

A

smoothing

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19
Q

Detailed breakdown of deliverables of a project. Lists the tasks in the project, estimated time each task will take, and hierarchy of tasks in predecessor and successor layout. Does not include resources

A

Work Breakdown Structure (WBS)

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20
Q

Formal, approved document used to manage project execution. Includes scope, schedule, and cost baselines, and a list of project constraints. Also includes all subsidiary management plans.

A

Project management plan

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21
Q

Responsibilities of a SCRUM master

A
  • translates the needs of product owners and customers
  • handles external impediments
  • ensures effective communication
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22
Q

Tool used in the Quality Assurance and Quality Control Processes. Usually show frequency at which a characteristic or condition occurs

A

Histogram

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23
Q

Opposite of risk avoidance strategy

seeks to eliminate uncertainties by ensuring a risk opportunity is realized

A

Risk exploitation

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24
Q

Cost-reimbursable contract where seller is reimbursed for all allowable costs and may receive an award based on satisfaction of the purchases

A

Cost Plus Award Fee (CPAF)

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25
Q

Cost-reimbursable contract where the seller is reimbursed for all allowable costs and also receives an inventive fee for achieving defined metrics

A

Cost Plus Incentive Fee (CPIF)

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26
Q

Cost-reimbursable contract where the seller is reimbursed for all allowable costs, also receives a fixed-fee payment that is usually a percentage of the initial estimate

A

Cost Plus Fixed Fee (CPFF)

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27
Q

Contract that pays a fixed price for procured product, also reimburses the vendor for their time as detailed in the contract

A

Time and Materials (T&M)

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28
Q

Contract that pays a fixed price for the procured product, but allows financial incentives to be added if the vendor achieves the defined metrics

A

Fixed Price Incentive Fee (FPIF)

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29
Q

Contract that pays a set price for procured goods, regardless of market or economic conditions

A

Firm Fixed Price (FFP)

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30
Q

Long-term contract that sets a total price for the procured product, but allows price to fluctuate based on market or economic conditions

A

Fixed Price with Economic Price Adjustment (FP-EPA)

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31
Q

Procurement document issued by organization to request pricing from vendors who already have an established history with the organization
Ends in contracts or an agreement for procurement

A

Request for Quote (RFQ)

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32
Q

Chart that tracks project activities over time and displays activity duration. Vertical axis shows activities, horizontal axis shows dates.

A

Gannt Chart

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33
Q

Line graph of data plotted over time used for trend analysis

A

run chart

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34
Q

Issued by business to request vendor bids

Ends in a contract or agreement for procurement

A

Request for Proposal (RFP)

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35
Q

Common approach to narrow down a list of vendors. Identifies requirements and requests vendor specify their experience and availability to meet requirements

A

Request for Information (RFI)

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36
Q

skilled resources that are retained during downtime but not performing billable tasks

A

benched resources

37
Q

the record of personnel and competencies needed for the project

A

Activity Resource Requirements

38
Q

depicts roles and responsibilities of assignments

A

Responsibility Assignment Matrix (RAM)

39
Q

What is a favorable value for CV and SV? CPI and SPI?

A

CV, SV: greater than 0

CPI, SPI: greater than 1

40
Q

What are the change control process steps?

A
  1. Identify and document
  2. Evaluate impact and justification
  3. Identify approval authority
  4. Obtain approval
  5. Implement change
  6. Validate change/quality check
  7. Update documents/audit documents/version
41
Q

What are the primary inputs for WBS?

A
  • project scope statement
  • requirements documentation
  • organizational process assets
42
Q

aka risk prioritization; process of identifying risks that pose the greatest threat/opportunity

A

qualitative risk assessment

43
Q

determines the severity of risks and finds which risk events require a timely response based on numerical values and evaluating risks/interactions to understand the range of possible outcomes

A

quantitative risk analysis

44
Q

numbering system used to uniquely identify each item in a WBS

A

code of accounts

45
Q

conflict resolution method used when you want to maintain a good relationship and the stakes are moderate

A

compromise

46
Q

What are the two main resource factors that impact actual task durations?

A

resource availability

resource capabilities

47
Q

method of adjusting the schedule and assigned resources to ensure that resources are not over committed

A

resource leveling

48
Q

What is the underlying principle behind pareto diagrams?

A

Rank ordering of defects used to guide corrective action

49
Q

What is free float?

A

the amount of time an activity can be delayed without delaying the ES of any activity that immediately follows it

50
Q

reflects probability and impact of each identified risk and determines which risks are more likely to occur/have the highest impact. can be used to create a list of prioritized risks

A

risk probability-impact (PI) matrix

51
Q

resolves problems escalated by the PM or project leads; resolves policy problems or at least forwards such issues to the appropriate authority

A

project steering team

52
Q

what is the best way to communicate a project change to stakeholders?

A
  • explain the intent of the project changes

- mention the benefits of the changes

53
Q

a time-phased budget used for measuring and monitoring cost performance

A

cost performance baseline

54
Q

what are 4 ways to avoid resource overallocation?

A
  • prioritizing projects and tasks
  • resource leveling
  • maintaining a shared resource calendar
  • allowing breathing space
55
Q

what are 3 purposes of a kick-off meeting?

A
  • informs team members about the project requirements and tasks involved
  • establishes accountability and ownership of each task
  • allows all team members to become acquainted with each other
56
Q

what is an effective way to enhance morale after a successful project completion?

A

recognize team members at the project’s wrap up meeting

57
Q

what does a Gantt chart show?

A

the length of time project tasks will take and the sequence of activities

58
Q

what is the 10 step process for developing a project schedule?

A
  1. Determine tasks
  2. Determine task start/finish dates
  3. Determine activity/task durations
  4. Determine milestones
  5. Set predecessors
  6. Set dependencies
  7. Sequence tasks
  8. Prioritize tasks
  9. Determine critical path
  10. Allocate resources
59
Q

As the number of critical paths increased, the risk associated with the project __________

A

increases

60
Q

comprehensive array of documentation and analysis of a project’s risks

A

risk register

61
Q

what are 3 responsibilities of the project team?

A
  • contribute expertise to produce output
  • deliver expected output according to schedule
  • help estimate duration, cost, dependencies of project tasks
62
Q

what type of PMO serves in a consulting role, exercises low control, and supplies templates, documentation, training, best practices, access to info from other projects

A

supportive PMO

63
Q

what type of PMO manages project directly, exercises a high degree of control, assigns its own PM to each project and ensures projects are handled consistently

A

directive PMO

64
Q

what type of PMO provides support and a moderate level of control, does not directly control the PM, but dictate which methodologies and templates must be used and may regularly review the project for compliance

A

controlling PMO

65
Q

what three steps should you take to resolve different stakeholder objectives?

A
  • look for common areas
  • communicate them to stakeholders
  • work toward compromise face-to-face meeting
66
Q

what are four factors that affect communication technology?

A
  • project environment
  • level of privacy required
  • availability and ease of use
  • location of team members
67
Q

what is a backward pass used to calculate?

A

LS or LF

68
Q

what is forward pass used to calculate?

A

ES or EF

69
Q

what does the project schedule include?

A

when the project is due, tasks that constitute each deliverable, and the resources required

70
Q

a detailed breakdown of the deliverables of a project that lists the tasks, estimated time of each task, and hierarchy of the tasks

A

WBS

71
Q

schedule analysis technique that accommodates limited resources by using duration buffers, used when resource availability restricts the critical path

A

critical chain method

72
Q

problem solving technique used to approximate the probability of certain outcomes using simulations with random variables

A

Monte Carlo analysis

73
Q

method that seeks help from experts to learn more, identify areas of agreement and disagreement, and find consensus on solving problems

A

Delphi technique

74
Q

a technique used mainly during risk identification to understand strengths, weaknesses, opportunities, and threats

A

SWOT analysis

75
Q

formula for beta distribution

A

tE = tO + 4tM + tP) / 6

76
Q

who can conduct audits?

A
  • steering committee

- external auditors

77
Q

how long does a sprint usually last?

A

2-4 weeks

78
Q

a collection of projects (related or unrelated) or programs

A

portfolio

79
Q

collection of subprograms, projects, or other coordinated work

A

program

80
Q

what is used to track project activities against time?

A

Gannt chart

81
Q

what three steps take place in schedule development after resources are allocated?

A
  1. Set baseline
  2. Set quality gates
  3. Set governance gates
82
Q

how long are iterations within agile methodology?

A

7-30 day development cycle

83
Q

how do you calculate LS?

A

find ES and add float

84
Q

which documents are requests for bids from vendors?

A

RFP and RFQ

85
Q

an activity or task at the lowest level of the WBS

A

work package

86
Q

determines risks either positive or negative to a greater or lesser degree

A

risk identification

87
Q

assessing probabilities that a risk will occur and deciding which consequences will have the most impact

A

risk prioritization

88
Q

what is the triple constraint?

A

cost, scope, schedule

89
Q

describes performance targets and results that reflect performance in meeting objectives; analyzes finance, business processes, customer, and learning and growth

A

balanced scorecard