test 4 Flashcards

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1
Q

stimulus-based definitions (chapter 14)

A

stress is demanding or threatening event or situation (high-stress job)

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2
Q

response-based definitions (chapter 14)

A

emphasizes physiological responses that occur in response to a demanding or threatening situation

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3
Q

stress (chapter 14)

A

a process whereby an individual perceives and responds to events they appraise as overwhemling or threatening to their well-being.

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4
Q

Primary Appraisal (chapter 14)

A

judgement about the degree of potential harm or threat to well-being that a stressor might entail.

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5
Q

Threat (chapter 14)

A

stressor that could cause harm, loss, or negative consequences

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6
Q

Challenge (chapter 14)

A

stressor that carries the potential for gain or personal growth.

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7
Q

Secondary Appraisal (chapter 14)

A

judgement of the options available to cope with a stressor and how effective that option will be.

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8
Q

Eustress (chapter 14)

A

stress that can be positive and motivate you to do things.

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9
Q

Distress (chapter 14)

A

“bad” stress causes people to feel burned out and their performance to decline

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10
Q

Physiological (chapter 14)

A

accelerated heart rate, headaches, or gastrontestinal problems.

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11
Q

cognitive (chapter 14)

A

difficulty concertrating or making decisions.

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12
Q

behavioral (chapter 14)

A

drinking alcohol, smoking, or taking actions to eliminate cause of stress

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13
Q

Health Psychology (chapter 14)

A

is a subfield devoted to understanding the importance of psychological influences on health, illness, and how we respond when we feel ill.

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14
Q

Fight-or-Flight Response (chapter 14)

A

set of physiological reactions that occur when an individual encounters a perceived threat.

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15
Q

General Adaption Syndrome (chapter 14)

A

the body’s nonspecific physiological response to stress.

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16
Q

Sympathetic Nervous System (chapter 14)

A

releases adrenaline in response to stressor

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17
Q

Psychophathology (chapter 15)

A

the study of psychological disorders, including their symptoms, causes, and treatment.

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18
Q

Psychological Disorder (chapter 15)

A

a condition characterized by abnormal thoughts, feelings, and behaviors.

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19
Q

Harmful Dysfunction (chapter 15)

A

Wakefield proposed a more influential concept in which he defines psychological disorders as harmful dysfunction

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20
Q

Dysfunction (chapter 15)

A

occurs when an internal mechanism (ex., cognition, perception, learning) breaks down and cannot function correctly.

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21
Q

Diagnosis (chapter 15)

A

appropriately identifying and labeling a set of defined symptoms.

22
Q

Prevalence (chapter 15)

A

percentage of the population thought to be afflicted.

23
Q

Supernatural Perspective (chapter 15)

A

psychological disorders attributed to a force beyond scientific understanding (ex., witchcraft, magic, possession)

24
Q

Biological Perspective (chapter 15)

A

views psychological disorders as linked biological phenomena (ex., Genetic factors, chemical imbalances, and brain abnormalities)

25
Q

Psychosocial Perspective (chapter 15)

A

emphasizes the importance of learning, stress, faulty, and self-defeating thinking patterns, and environmental factors.

26
Q

Industrial-Organized Psychologist (chapter 13)

A

a branch of psychology that studies how human behavior and psychology effect work and how they are affected by work.

27
Q

Industrial Psychology (chapter 13)

A

studies job characteristics, applicant characteristics, and how to match them; also studies employee training and performance appraisal.

28
Q

Organizational Psychology (chapter 13)

A

studies interactions between people working in organizations and the effects of those interactions on productivity.

29
Q

Hawthorne effect (chapter 13)

A

the increase in performance of individuals who are noticed, watched, and paid attention to by researchers or supervisors.

30
Q

Task-Oriented (chapter 13)

A

list in detail the task that will be performed for the job

31
Q

Worker-Oriented (chapter 13)

A

describes characteristics required of the worker to successfully perform the job

32
Q

KSAO (chapter 13)

A

Knowledge, Skills, Abilities, and Other Characteristics

33
Q

Performance Appraisal (chapter 13)

A

evolution of an employee’s success or lack of success at performing the duties of the job

34
Q

Equal Pay Act (chapter 13)

A

requires equal pay for all men and woman in the same workplace who are performing equal work

35
Q

Age Discrimination in Employment Act of 1967 (chapter 13)

A

protects individuals 40+ from discrimination on basis of age

36
Q

Americans with Disabilities Act (chapter 13

A

Employees can not discriminate against any individual with a disability

37
Q

Bona Fida Occupational Qualification (BFOQ) (chapter 13)

A

requirement of certain occupations for which denying an individual employment would violate the law, such as requirements concerning religion or sex.

38
Q
A
39
Q

Work-life balance (chapter 13)

A

juggling the demands of different life domains

40
Q

Work-Family Conflict (chapter 13)

A

pressures from work and family domains are incompatible and interfere with one another

41
Q

Family-Work Conflict (chapter 13)

A

pressures from the family domain make participation in work roles more difficult

42
Q

Theory X (chapter 13)

A

assumes workers are lazy, people want to be told what to do, managers must have control, and goals are achieved through rules and punishments.

43
Q

Theory Y (chapter 13)

A

assumes workers are people who seek to work hard, people are more satisfied when given responsibility, manager and worker can find creative solutions to problems, and goals are achieved through enticements and rewards.

44
Q

Transactional Leadership (chapter 13)

A

focused on supervision and organizational goals which are achieved through rewards and punishments

45
Q

Transformational Leadership (chapter 13)

A

charismatic, inspirational, intellectually stimulating, and considerate

46
Q

Team halo effect (chapter 13)

A

teams are given credit for their success but individuals within a team are blamed for failures

47
Q

Organizational Culture (chapter 13)

A

the values, visions, hieraechies, norms, and interactions among its employees

48
Q

Quid pro quo

A

you give something to get something

49
Q

Hostile environment sexual harassment (chapter 13)

A

employee experiences conditions in the workplace considered hostile or intimidating

50
Q

360-degree Feedback Appraisal (chapter 13)

A

provides different perspectives of employees’ job