Test 3 Flashcards
The type of counseling in which a counselor shares a body of special information w/ the counselee— FD’s use this type
Informational Counseling
The type of counseling related to specific situations in life that may create crises & produce human pain and suffering; this type of counseling adds another dimension to the giving of information in that it deals w/ significant feelings that are produced by life crises; FD’s use this type
Situational Counseling
The type of couseling that involes intervention w/ people whose needs are so specific that usually they can only be met by specially trained physicians or psychologists; the practitioners in this field need special training because they often work w/ deeper levels of consciousness; FD’s do not this type
Psychotherapy (Edgar Jackson)
The type of counseling where the counselor takes a live speaking role, asking questions, suggesting courses of action, etc.
Directive Counseling
The type of counseling where one comes actively & voluntarily to gain help on a problem, but w/o any notion of surrendering his own responsibility for the situation; a stresses the inherent worth of the client & the natural capacity for growth & health; this is the preferred style of counseling in funeral service
Non-Directive Counseling
Non-directive couseling was coined by ___ and can be referred to as ___, ____, ____
- Carl Rogers
- Client-centered, Person-centered, Rogerian counseling
The counseling which occurs before a death is known as
Pre-Need counseling
A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements for the funeral service of their choice is known as
At-Need Counseling
Those appropriate and helpful acts of counseling that come after the funeral are known as
Post-Funeral Counseling
Helping people facilitate uncomplicated grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral directors do this. It is known as
Grief Counseling
The four goals of Grief Counseling include:
- To increase the ____
- To help the counselee deal with both ____ and ___ effect
- To help the counselee overcome various impediments to ______
- To encourage the counselee to make a ____ from the deceased and to feel comfortable re-investing that emotion in other relationships
- Reality of loss
- Expressed and Latent
- Readjust to after the loss
- Healthy emotional withdrawal
Specialized techniques which are used to help people with complicated grief reactions. Funeral directors do not do this. It is known as
Grief Therapy (Worden)
Characteristics of the Helping Funeral Director (WOLFELT) known as the ability to enter into and share the feelings of others is
Empathy
Characteristics of the Helping Funeral Director (WOLFELT) known as the ability to communicate the belief that everyone possesses the capacity and the right to choose alternatives and make decisions is known as
Respect
Characteristics of the Helping Funeral Director (WOLFELT) the ability to be considerate and friendly as demonstrated by both verbal and non-verbal behaviors is known
Warmth and Caring
