Test 2 Flashcards
What are the 4 stages in the employment cycle?
Acquisition, Development, Maintenence, Seperation
What is acquisition?
It encompasses predicting the businness’ need for staff and attracting the best employees to meet the ggoals of the business
What is a job analysis?
Identifying and describing a jib, that results in a job description
What is a job description
Detailed outlines of work involved in a particular position within a business
What should a job description include?
Title, Aims/objectives of the job, Specific tasks/duties of the job, Relationship of the job to others in the business, Skills nad knowledge, incl. minimum educational sandards and req’d experience (Job specification), Equipment used when performing hte job, structure of department, Salary range, Organisational chart showing where the job fits
What are advantages and disadvantages of internal reqruitment methos
Advantages Disadvantages
- Inexpensive - Limited response
- Quicker
- Can motivate existing staff
What are advantages and disadvantages of external reqruitment methods?
Advantages:
- Opportunity for new ideas and skills
- More applicants
Disadvantages:
- Expensive
- Can alienate existing staff
- More time training new recruit
What are the 4 stages of the RQCRUITMENT process?
Application(Resume), Interview, Referrees and tests, Selection
What are 4 types of tests that can be undertaken during an interview process?
Intelligencce test
Practical (orr aptitude test)
Personality test
Medical test
What are some reasons for undertaking tests
The interview may not be reliable/accurate
Can be subjective or biased
first impressions can be misleading
Interviewee can test for specific skill/ability
Used to confirm statements made in application form and/or interview
What are steps associated with the selection process?
- Unsuitable applicants screened out
- Short-list best people
- Conduct interviews
- Select top candidate
- Contact referees
- Notify succesful and unsuccesful candidates
what is induction training?
The training that an employee recieves on their forst day(s) of starting a new job
What will a good induction ensure?
It ensures that new emplyees feel welcome and shown how their work/career goals fit into the organisations mission and culture.
OHS will also be introduces at this stage
What is training?
A set of activities req’d to ensure that an employee has the req’d knowledge and skills to perform their job role.
What are 4 steps in creating a training plan?
- Business requirements
- Staff requirmements
- Training prirotities
- Training and development plan
What are business requirements?
The HR manager needs tto consider the organisations goals and where training can assist staff in achieving these goals. Example, if customer service goals are not being met, then the staff may undetake some sales training