Test 2 Flashcards
Explain the 4 functions of the management process
Planning
Organizing
Leading
Controlling
What is cultural relativism
behaviour is determined by the culture of the place you are
What is cultural universalism
Behaviour that is always acceptable everywhere, regardless of culture
What are 3 ways that business can respect core or universal values
Respect for human dignity
Respect for basic rights
Doing good things
What are the two categories that our decisions fall into? Can you explain them?
Moral temptations
Ethical dilemmas
What are the 3 (of 4) tests that you can use to determine if something is right or wrong
Legal test
Stench test
Front page test
Parent test
Ethical behaviour is rationalized by convincing yourself of 4 things, what are they?
It’s not really illegal
It’s in everybody’s best interest
No one will find out
You will be “protected”
What are situational ethics?
Right or wrong is dependant on the situation
There aren’t universal moral rules
When faced with an ethical dilemma we use situational ethics
What are the 4 components of moral dilemmas? Can you describe them?
Discrimination
Conflict of interests
Organizational resources
Lack of integrity
What are resolution principles? Can you explain each of the three?
- Ends based
Utilitarianism, do whatever produces the most good for the most people - Rules based
Categorical imperative, follow the rules - Care based
Put others first, treat others the way you want to be treated
What are the 3 factors that influence ethical behaviour?
- The person
Family values, religion, personal standards & needs - The organization
Supervisory behaviour, group norms - The environment
Laws, regulations, societal norms/values
What is Corporate social responsibility? (CSR)
A company’s efforts to improve society through initiatives
What are the four stages of CSR? (Arrow chart) explain or identify them. (STRATEGIES)
-Proactive
Accommodative
Defensive
Obstructionist
What are the four levels in the pyramid diagram of CSR. Can you explain or identify them. (HIERARCHY)
Discretionary responsibilities
Ethical
Legal
Economic
Figurehead
Someone who holds a position as a leader but has no power
Liaison
Someone who promotes cooperation in a group
Spokesperson
Someone chosen to speak on behalf of a group
Terminal values
The end goal that a person seeks
Instrumental values
Modes of behaviour in achieving a terminal value (ur goal)
Ethics
Code of moral principles that set standards of good and bad as opposed to right and wrong
Code of ethics
Outlines core ethical principles and standards
Ethical behaviour
What is accepted as good/right in the context of the governing moral code
Difference of right and wrong to good and bad
Right and wrong-
Legal and not always following morals
Good and bad-
Based off morals and not following laws
Moral temptations
A strong urge to act in a way that goes against personal/universal morals
