Test 1 Flashcards
Identify and explain the three ways diversity bias can occur in the workplace
Prejudice
The display of negative, irrational attitudes toward members of a diverse population.
Discrimination
Actively denies minority members the full benefits of organizational membership
Glass Ceiling effect
An invisible barrier limiting career advancements towards women & minorities
Describe the Jahari window
The Jahari Window is a personal management tool that helps people understand themselves & others
Improves personal developement and communication
Identifies strengths, weaknesses, and goals to set
Identify the parts of the jahari window and what they mean
The Jahari Window is divided into 4 quadrants;
TL(top left): Blind spot, known to others unknown to you
TR: Open area, known to others known to you
BL: The unknown, unknown to others unknown to you
BR: Hidden self: unknown to others known to you
“Mintzberg’s 10 managerial roles” - what are the three categories? What do they mean?
Informational roles
Involves giving, receiving, and analyzing information
interpersonal roles
Involves working with people inside and out of the work group
decisional roles
Involves using info to make decisions, solve problems, or address opportunity
Identify the specific skills and discuss the meaning of Katz’s essential managerial skills theory.
Technical Skill
The ability to apply a special proficiency or expertise to perform tasks
Ex. Accountant, Engineer, Coding
Conceptual Skill
Ability to think critically and analytically to solve problems
Human/interpersonal skills
The ability to work well in cooperation with others
What role does technology play in the modern workplace?
Tech has been integrated into every job today. Covid extended that past what we previously knew and allowed people to work kilometres away from their job. It pushed many people to online, work from home jobs.
What are the ethical expectations for modern businesses?
Modern businesses have very high ethical expectations and expect very politically good acts from their employees.
What is an introvert
- Less social
- Ok with being alone and with their own thoughts
- More analytical
- Prefers small groups of people
What is an extrovert
- More social/outgoing
- Prefers larger groups
- More easily distracted
Misconceptions of introverts
- Aren’t always shy
- Aren’t always bad leaders
- Doesn’t gain energy from being alone
Can you identify and discuss the two types of motivational rewards
Intrinsic
Motivated within you
Extrinsic
Other people/something else is motivating you
What motivates us as people? Is more money always the motivating factor?
Money isn’t always the most motivating factor. Internal motivators and motivation by other factors exist and are sometimes more powerful.
SWOT stands for?
Strengths, Weaknesses, Opportunities, Threats
Misconceptions about extroverts
- Not always good leaders
- Doesn’t like/not good at public speaking
- Don’t think when speakinf
Katz level of managers
All have same Human skills.
Lower level have most technical skills.
Higher level have most conceptual skills.
