test 2 Flashcards

1
Q

Define the terme Management

A

Management: is a process designed to achieve an organization’s objectives by using its resources effectively and efficiently in a changing environment. (something we all engage in, the decision you we need to do, they need to be effective gething the job done and efficient getting the job done but at the best smarter)

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2
Q

Who is the Managers and what is his job?

A

Managers: those individuals in organizations who make decisions about the use of resources and who are concerned with planning, organizing, staffing, directing, and controlling the organization’s activities to reach its objectives.(making decision you is doing what, what resources we us, this a thinking work)

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3
Q

Who is the Staffing?

A

Staffing: the hiring of people to carry out the work of the organization. (employee you will need to produce good or service)

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4
Q

Define the terme Downsizing?

A

Downsizing: the elimination of a significant number of employees from an organization (negative aspect: when a business need to fire people because they don’t do a good job or because the economy is not going good we cannot kip every employee)

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5
Q

What are the Function of management?

A

Function of management:
Planning and decision making: what the business wants to do? How are they gonna do this?
Organizing: the order in which the task gonna be done, modifies the initial plan if it does not work
Leading: your employee always need motivation to do the job
Controlling: evaluating or revasing is they have some issues, making sure that the plan is done like you imagined it,

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6
Q

Who is the high-level manegement?

A

H-LM: it more intellectual, not a lot of interaction with the employee planning and organizing (think) strategic decision, they look at the future, the face of the business, $$$ (martin)

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7
Q

Who is the middle management?

A

MM: who need to do what when where, doing the plan (doing) what need to be done in the present

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8
Q

Who is the front-lign management?

A

F-LM: direct contact with the employee, leading them with the plan the MM plan, figuring out solution if they had some problem, making sure that the market is open (moi)

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9
Q
A
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10
Q

Managers often can be classified into three types based on their leadership style what are they?

A

Autocratic leaders - make all the decisions and then tell employees what must be done and how to do it
Democratic leaders - involve their employees in decisions
Free-rein leaders - let their employees work without much interference (not super good)

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11
Q

What are the Principles of organizations?

A

Organizing/Structuring: determining what work needs to be done
Division of labour: assigning tasks to each worker
Job specialization: dividing tasks into smaller jobs based on each worker’s strengths
Departmentalization: setting up individual departments to do specialized tasks

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12
Q

What is an Organizational Chart?

A

Organizational Chart: a visual device that shows relationships among people and divides the organization’s work; it shows who reports to whom (the information)

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13
Q

Define the terme: Hierarchy?

A

Hierarchy: a system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers and others who are responsible to that person (the pyramid in the company)

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14
Q

What is an Chain of Command?

A

Chain of Command: the line of authority that moves from the top of a hierarchy to the lowest level (where the power start and where it end)

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15
Q

What is the difference between Centralization and Decentralization?

A

Centralization: decision making is concentrated at the top level of management (mecdo)(power is for one)
Decentralization: decision making is delegated to lower-level managers and employees more familiar with local conditions than headquarters management could be
(more business switch for this) (the product is changing base in where we are, walmart here and walmart in california) (power is share)

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16
Q
A