TEST 2 Flashcards

1
Q

Blueprint occurs in what section of “overlay”

A

Notes

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2
Q

Examples of “next steps”

A

Meet influencer, get docs, OAR (testing)

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3
Q

Purpose of overlay?

A

Reference, record, document, hit all steps, ensure commitment.

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4
Q

4 Types of objection?

A

Confusion, doubt, apathy, obstacle

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5
Q

Purpose of apathy statement?

A

Get commitment to move forward.

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6
Q

Steps to handle objections?

A

recognize, relate, realize, respond

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7
Q

Sales trends?

A

relationships and value

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8
Q

3 words for each sale

A

what when how

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9
Q

Sale starter

A

Genuine, not scripted

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10
Q

3Ws in sales

A

Why, what, WIFM

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11
Q

4 types of q’s

A

open,closed,thought,value

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12
Q

Circumstance to consider navy?

A

pressure

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13
Q

Value answers why navy?

A

unique value

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14
Q

after discovering plans and pressures?

A

validate

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15
Q

before confirming commitment do what?

A

recap

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16
Q

goal of engage

A

build report, discover interest

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17
Q

Blueprinting determines

A

mental, moral, physical

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18
Q

Goal of assess?

A

build credibility, uncover pressures/plans

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19
Q

Acronym to validate?

A

SWIBITY

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20
Q

time for first impressions

A

7 sec

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21
Q

SWIBITY in what phase?

A

assess

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22
Q

Sympothy

A

fix probs

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23
Q

Stages of VALOR

A

engage, assess, reveal, win

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24
Q

7 Affinity groups?

A
B rand/rep
B enefits
E xperience
T raining
R esources
R elationships
25
Q

Source code COI

A

RI

26
Q

RAD (recruiter assistance device) direct mail?

A

Fullfilment

27
Q

RAD interest and response?

A

Leads generating

28
Q

RAD to close?

A

Sales closing

29
Q

RAD to promote awareness?

A

Awareness item

30
Q

Referral code?

A

RD

31
Q

FB Join?

A

SN (social network)

32
Q

Local lead?

A

RL

33
Q

National lead?

A

RN

34
Q

Not on a program authorization?

A

Religion

35
Q

The Step that escribes the Navy’s opportunities exceeds others?

A

Reveal

36
Q

Travel/MWR/Overseas duty?

A

Experience

37
Q

Sales starter organized by 3 Ws

A

Why talking/what about/WIFM

38
Q

Interested in going to college?

A

Close ended

39
Q

Reason to consider navy

A

pressure

40
Q

Part of VALOR answers the why NAVY?

A

Win

41
Q

Plans discovred then what/

A

Validate

42
Q

Goal of engage phase?

A

build repore and learn about Navy opportunities

43
Q

Purpose of blueprint

A

mentaly and morally qualified

44
Q

Sales started guidline?

A

non-verbal qs

45
Q

1st step in valor?

A

ENGAGE

46
Q

Use what to validate?

A

SWIBITY

47
Q

Types of road blocks

A

Apathy, doubt, confusion, obstical

48
Q

Desired outcome to handle apathy?

A

Next step committment

49
Q

Doubt occurs in?

A

Reveal

50
Q

Obstacles come in what phase?

A

WIN

51
Q

What section of overlay is blueprint?

A

notes

52
Q

program authorizations cover which components

A

active/reserve

53
Q

Blueprint electronically?

A

Web R tools or sales force

54
Q

1 navy report?

A

Annual goal by region and command (NRD/NTAG

55
Q

Annual marketing plans

A

ORAMPS

56
Q

Every program residence published through AOR

A

True

57
Q

CO ORAMPS

A

quarterly

58
Q

OPR officer production review frequency?

A

weekly min

59
Q

Goaling review w/fy mission

A

CO quarterly