Test 1! (Sessions 1-8) Flashcards
Population Health
The health outcomes of a defined group of individuals
Service Lines
Patient care teams organized and coordinated around a set of similar diseases or patient needs
Stakeholders
Individuals or groups who have a direct interest in the organization’s success
Patient-Centered Care
Care that is respectful and responsive to individual patient preferences, needs, and values
Fiscal Intermediary
an outside contractor that processes claims for the US government programs such as Medicare and Medicaid
Value-Based purchasing
Linking financial incentives to the quality of care provided
Community Benefit
Law that requires non-profits to provide charitable care, education services, and other stuff to communities
LIP
Licensed Independent Practitioners. Caregivers granted legal status to provide healthcare
PCP
Primary Care Practitioner. Includes physicians, nurse practitioners, midwives, general medicine, pediatrics, OB, and psychiatry.
Federally Qualified Health Center
Services for underserved areas or populations that offer a sliding fee scale. Funded by the public health service act
Patient-centered medical home
A mechanism for organizing primary care to provide high-quality care across the full range of an individuals healthcare needs.
Mission
Statement of purpose
Vision
Expansion of the mission that shows intentions, philosophy, and organizational self-image
Values
Expansion of the mission.
Service Excellence
Concept whereby associates anticipate and meet or exceed customer needs and expectation on the basis of the mission/values
Patient Care Guidelines
Formally established, scientifically based expectations that specify what must be done, by whom, how, and when, subject to the caregiver’s judgement regarding the individual patient
Patient Care Protocols
Guidelines that have been tested and accepted for use
