Test 1

Question 0

A “project” is usually a very large, one-time activity with a well-defined purpose.

Answer 0

True

Question 1

The biggest increases in the use of project management were initiated by the military

Answer 1

True

Question 2

The project environment is that of conflict

Answer 2

True

Question 3

Following the initiation of a project, momentum continually increases until completion of the project

Answer 3

False

Question 4

Projects are typically very performance and schedule oriented throughout the project.

Answer 4

True

Question 5

The life cycle of a project is a slow start, then a gaining of momentum, and finally a quick finish.

Answer 5

False

Question 6

While it may appear to be a rather simple idea, the basic purpose for initiating a project is to accomplish some goal.

Answer 6

True

Question 7

Since a project is considered a one-time activity, projects only occasionally interact with the organization’s on-going operation

Answer 7

False

Question 8

Scheduling is defined as the process of converting plans into an operating timetable.

Answer 8

True

Question 9

The difference of LST and EST is called slack.

Answer 9

True

Question 10

The project schedule is one area in the project which is relatively trouble free.

Answer 10

False

Question 11

In actual application, PERT tends to be used in R&D types of projects.

Answer 11

True

Question 12

A schedule is the conversation of a project action plan into an operating timetable.

Answer 12

True

Question 13

All events and activities on the critical path have zero slack.

Answer 13

True

Question 14

In determining the expected time, it is important to remember that precision is critical.

Answer 14

False

Question 15

The different schedules within a project are based on the previously determined:

Answer 15

Work breakdown structure

Question 16

The critical path method (CPM) was developed during the late 1950’s by:

Answer 16

DuPont, Inc.

Question 17

In project management, the scheduling function:

Answer 17

All of the above

Question 18

Which of the following is a benefit of the network derived by employing scheduling techinques in planning and controlling a project?

Answer 18

All of the above

Question 19

In application, PERT has been primarily used for:

Answer 19

R&D projects

Question 20

Societal force(s) which influenced project management’s emergence as a new managerial method were:

Answer 20

The growing demand for complex, sophisticated, customized goods and services

The exponential expansion of human knowledge

Question 21

The project form of organization typically allows the manager to do each of the following except:

Answer 21

Minimize organizational complexity and conflict

Question 22

To breakdown a large project into smaller, more manageable projects, a Black Belt should use:

Answer 22

A Flowchart

Question 23

The Grinding Department of your company is recognized as requiring improvement. Their rate averages 15%, with scrap rate around 5%. A project scope defined as “Reduce scrap in Grinding Department”

Answer 23

Is poorly focused, since the causes from scrap are likely to be varied, requiring improvements in several areas

Question 24

A graphical tool often used to help identify opportunites for improvement is:

Answer 24

Pareto Analysis

Question 25

Key Elements of Quality

Answer 25

The Customer The Process The Employee

Question 26

Costs of Poor Quality

Answer 26

``` Inspection Costs Lost Customers Recalls Downtime Costs Reorder Costs ```

Question 27

TQM

Answer 27

Total Quality Management

Question 28

SPC

Answer 28

Statistical Process Control

Question 29

PDCA

Answer 29

Plan Do Check Act

Question 30

BPR

Answer 30

Business Process Re-Engineering

Question 31

VSM

Answer 31

Value Stream Mapping

Question 32

JIT

Answer 32

Just-In-Time Inventory

Question 33

5S

Answer 33

Sort, Set-in-Order, Shine, Standardize, Sustain

Question 34

Critical-To-Quality

Answer 34

Customer performance requirements of a product or service.

Question 35

Defect

Answer 35

Any event that does not meet the specifications of a CTQ

Question 36

Defect Opportunity

Answer 36

Any Event which can be measured that provides a chance of not meeting a customer requirement.

Question 37

Types of Waste

Answer 37

``` Transporation Inventory Movement Waiting Overspecification Overproduction Defective Products Underutilization ```

Question 38

DMAIC

Answer 38

``` Define Measure Analyze Improve Control ```

Question 39

MARR

Answer 39

Minimum Acceptable Rate of Return (MARR)

Question 40

Who all is on a Six Sigma Team?

Answer 40

Green Belts Black Belts Master Black Belts Project Champions

Question 41

SIPOC

Answer 41

``` Supplier Input Process Output Customer ```

Question 42

DPMO

Answer 42

Defect Per Million Opportunity

Question 43

CTQ CTD CTS

Answer 43

Critical To Quality Critical To Delivery Critical To Service

Question 44

Deliverables of Define Phase

Answer 44

Project Charter Voice of The Customer Mapping The Process/Problem Tracking

Question 45

PDSA

Answer 45

Plan, Do, Study, Act

Question 46

IDEA

Answer 46

Investigate, Design, Execute, and Adjust

Question 47

The VOC is a multilevel task. What are the levels?

Answer 47

Business Level Operations Level Process Level

Question 48

How do we capture the VOC?

Answer 48

``` Surveys Focus Groups Face-to-Face Interviews Compliments Complaint Systems ```

Question 49

6M's

Answer 49

``` Materials Methods Machinery Manpower Mother Nature People ```

Question 50

CPM

Answer 50

Critical Path Method

Question 51

WBS

Answer 51

Work Breakdown Structure

Question 52

Types of Quality Costs

Answer 52

Conformance Costs | Nonconformance Costs

Question 53

Walter Shewart

Answer 53

Control Charts

Question 54

Edward Deming

Answer 54

Plan-Do-Check-Act Economic Chain Reaction 14 points aimed at management

Question 55

Phillip Crosby

Answer 55

Quality is Free

Question 56

Armand Feigenbaum

Answer 56

Total Quality Control

Question 57

Joseph Juran

Answer 57

Trilogy: planning, control, improvement

Question 58

Kaoru Ishikawa

Answer 58

Cause-and-Effect diagram

Question 59

Genichi Taguchi

Answer 59

The Loss Function

Question 60

Six Sigma

Answer 60

A structured data driven methodology for eliminating waste from processes, products, and other business activities while having a positive impact on financial performance.

Question 61

Who developed Six Sigma?

Answer 61

Bob Galvin- Motorola 1981 | 1988 Motorola won Malcolm Baldridge National Quality Award Six Sigma Movement Began.