Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

INEN 428 > Test 1 > Flashcards

Test 1 Flashcards

0
Q

A “project” is usually a very large, one-time activity with a well-defined purpose.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

The biggest increases in the use of project management were initiated by the military

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The project environment is that of conflict

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Following the initiation of a project, momentum continually increases until completion of the project

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Projects are typically very performance and schedule oriented throughout the project.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The life cycle of a project is a slow start, then a gaining of momentum, and finally a quick finish.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

While it may appear to be a rather simple idea, the basic purpose for initiating a project is to accomplish some goal.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Since a project is considered a one-time activity, projects only occasionally interact with the organization’s on-going operation

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Scheduling is defined as the process of converting plans into an operating timetable.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The difference of LST and EST is called slack.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The project schedule is one area in the project which is relatively trouble free.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

In actual application, PERT tends to be used in R&D types of projects.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

A schedule is the conversation of a project action plan into an operating timetable.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

All events and activities on the critical path have zero slack.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

In determining the expected time, it is important to remember that precision is critical.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

The different schedules within a project are based on the previously determined:

A

Work breakdown structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The critical path method (CPM) was developed during the late 1950’s by:

A

DuPont, Inc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

In project management, the scheduling function:

A

All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Which of the following is a benefit of the network derived by employing scheduling techinques in planning and controlling a project?

A

All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

In application, PERT has been primarily used for:

A

R&D projects

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Societal force(s) which influenced project management’s emergence as a new managerial method were:

A

The growing demand for complex, sophisticated, customized goods and services

The exponential expansion of human knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

The project form of organization typically allows the manager to do each of the following except:

A

Minimize organizational complexity and conflict

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

To breakdown a large project into smaller, more manageable projects, a Black Belt should use:

A

A Flowchart

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

The Grinding Department of your company is recognized as requiring improvement. Their rate averages 15%, with scrap rate around 5%. A project scope defined as “Reduce scrap in Grinding Department”

A

Is poorly focused, since the causes from scrap are likely to be varied, requiring improvements in several areas

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

A graphical tool often used to help identify opportunites for improvement is:

A

Pareto Analysis

25
Q

Key Elements of Quality

A

The Customer
The Process
The Employee

26
Q

Costs of Poor Quality

A 
Inspection Costs 
Lost Customers 
Recalls 
Downtime Costs 
Reorder Costs
27
Q

TQM

A

Total Quality Management

28
Q

SPC

A

Statistical Process Control

29
Q

PDCA

A

Plan Do Check Act

30
Q

BPR

A

Business Process Re-Engineering

31
Q

VSM

A

Value Stream Mapping

32
Q

JIT

A

Just-In-Time Inventory

33
Q

5S

A

Sort, Set-in-Order, Shine, Standardize, Sustain

34
Q

Critical-To-Quality

A

Customer performance requirements of a product or service.

35
Q

Defect

A

Any event that does not meet the specifications of a CTQ

36
Q

Defect Opportunity

A

Any Event which can be measured that provides a chance of not meeting a customer requirement.

37
Q

Types of Waste

A 
Transporation 
Inventory 
Movement 
Waiting
Overspecification 
Overproduction 
Defective Products 
Underutilization
38
Q

DMAIC

A 
Define 
Measure 
Analyze 
Improve 
Control
39
Q

MARR

A

Minimum Acceptable Rate of Return (MARR)

40
Q

Who all is on a Six Sigma Team?

A

Green Belts
Black Belts
Master Black Belts
Project Champions

41
Q

SIPOC

A 
Supplier 
Input 
Process 
Output 
Customer
42
Q

DPMO

A

Defect Per Million Opportunity

43
Q

CTQ
CTD
CTS

A

Critical To Quality
Critical To Delivery
Critical To Service

44
Q

Deliverables of Define Phase

A

Project Charter
Voice of The Customer
Mapping The Process/Problem Tracking

45
Q

PDSA

A

Plan, Do, Study, Act

46
Q

IDEA

A

Investigate, Design, Execute, and Adjust

47
Q

The VOC is a multilevel task. What are the levels?

A

Business Level
Operations Level
Process Level

48
Q

How do we capture the VOC?

A 
Surveys
Focus Groups
Face-to-Face Interviews 
Compliments 
Complaint Systems
49
Q

6M’s

A 
Materials 
Methods
Machinery 
Manpower 
Mother Nature 
People
50
Q

CPM

A

Critical Path Method

51
Q

WBS

A

Work Breakdown Structure

52
Q

Types of Quality Costs

A

Conformance Costs

Nonconformance Costs

53
Q

Walter Shewart

A

Control Charts

54
Q

Edward Deming

A

Plan-Do-Check-Act
Economic Chain Reaction
14 points aimed at management

55
Q

Phillip Crosby

A

Quality is Free

56
Q

Armand Feigenbaum

A

Total Quality Control

57
Q

Joseph Juran

A

Trilogy: planning, control, improvement

58
Q

Kaoru Ishikawa

A

Cause-and-Effect diagram

59
Q

Genichi Taguchi

A

The Loss Function

60
Q

Six Sigma

A

A structured data driven methodology for eliminating waste from processes, products, and other business activities while having a positive impact on financial performance.

61
Q

Who developed Six Sigma?

A

Bob Galvin- Motorola 1981

1988 Motorola won Malcolm Baldridge National Quality Award Six Sigma Movement Began.

INEN 428 (7 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions