TEST 1

Question 1

1. What is effective communication?

Answer 1

A) to influence others
B)to obtain information.
- Sender, message, receiver

Question 2

2. Explain and practice non-verbal and verbal aspects of communication.

Answer 2

verbal- spoken or written word(mind the pace, simplicity, clear, relevance, adaptability, humor
-Non-verbal- uses other forms such as gestures, facial expression, touch, body language. Non-verbal communication reinforces

Question 3

3. Discuss barriers to communication.

Answer 3

• Stereotyping, agreeing and disagreeing, being defensive, challenging, probing, testing, rejecting, changing topics and subjects, unwarranted reassurance, passing judgment, giving common advice.

Question 4

4. List the factors that can positively or negatively influence communication.

Answer 4

-knowledge of a client’s developmental Gender, Values and perceptions, personal space, territoriality, roles and relationships, comfortable environment, congruence( verbal and non verbal aspects of the message match), interpersonal attitudes, and boundaries

Question 5

5. What are the advantages of effective communication in nursing practice?

Answer 5

• To be able to send a message for therapeutic care.

Question 6

6. How do you assess your client’s ability to communicate.

Answer 6

-The nurse determines communication impairments or barriers and communication style

Question 7

7. Understand the Therapeutic Nurse Client relationship

Answer 7

• It promotes understanding and can help establish a constructive relationship between the nurse and the client.
• SOLER

Question 8

8. Describe the components of the nurse client

Answer 8

• Attentive listening(listening actively using all senses)

- Physical attending ( being present)

Question 9

9. Explain and demonstrate therapeutic communication techniques utilized in clinical practice.

Answer 9

silence

• providing general leads ( “tell me more”..)
• being specific
• using open ended questions ( “tell me about…”)
• using touch
• restating or paraphrasing
• seek clarification

Question 10

10. Explain “boundaries” and how they relate to the therapeutic nurse client relationship.

Answer 10

NO GIFTS
- personal stories and meeting his/her own needs through the nurse.
NO FAVORING

Question 11

Patient Centred Questions

for initiating discussions

Answer 11

xHow are things going?
What’s happening?
What is life like for you?
What are your concerns?

Question 12

Patient Centred Questions

that seek Depth & Clarity

Answer 12

Tell me more about that.

What does that mean for you?

Question 13

• What is the nursing process?

Answer 13

A systematic, client- centred method for structuring the delivery of nursing care. Every stage f the process, the nurse works closely with the client to tailor care and bulid a relationship of mutual regard and trust.

Question 14

• Identify benefits of using the nursing process.

Answer 14

Ethical, thought full, informed, evidence based nursing practice

Question 15

• Identify and describe the importance of each phase of the nursing process in guiding nursing practice.

Answer 15

o Assessing- collect, organize, validate, document data
o Diagnosing- analyze data, indentify health problems, formulate diagnostic statements.
o Planning- prioritize problems, formulate goals. Select and write nursing interventions
o Implementing- reassess the client; determine the nurses need for assistance. Implement the intervention, supervise, document
o Evaluating- collect data, relate nursing actions to clients goals, draw conclusions. Continue, modify, or terminate the clients care plan

Question 16

• Define critical thinking and explain its role in decision-making

Answer 16

Its used in diagnosing include analysis, synthesis, inductive reasoning, and decision making.

Question 17

• Explain what a concept map is and the advantages and disadvantages of one.

Answer 17

It’s a visual tool in which ideas or data are graphically depicted in circles or boxes and the relationships between them all.

Question 18

• Show methods of data collection and demonstrate how to organize the patient data in an organized and meaningful manner.

Answer 18

Maslow’s Hierarchy of Needs – basic human needs
Physiological – body systems
Psychological
Psychosocial
Roy’s model (nurse theorist)

Question 19

• subjective

Answer 19

Subjective- clients personal perspectives often gathered during the nursing health history.

Question 20

Objective-

Answer 20

data observed and collected by the observer.

Question 21

primary data. Secondary data

Answer 21

Client is primary data. Secondary data is family, other health care, lab reports, analyses…

Question 22

• What is a nursing diagnosis?

Answer 22

A phase of the nursing process included identifying one or more nursing diagnoses and collaborating with the client to establish priority health outcomes

Question 23

• What is NANDA?

Answer 23

North American Nursing Diagnosis Association. NIC – Nursing Interventions Classification. NOC – Nursing Outcomes Classification. Speaking the same language – “Nursing”. all members of the nursing team have the same understanding of the pt.’s needs

Question 24

• medical diagnosis

Answer 24

Medical Diagnosis- licensed to treat and diagnose a medical condition or disease.

Question 25

nursing diagnosis.

Answer 25

Nursing Diagnosis- nurses treat the pts response to a condition and or a disease, not the disease. Treat the responses to diseases, including counselling and education, may change frequentl

Question 26

• Construct a Nursing care plan (NCP)

Answer 26

Care plans are crucial to nursing care and often referred to as a “plan of care”. It Communicates important information like to assist pt. in achieving goals. It Promotes consistency and continuity- info sharing, teamwork. A map, framework (blueprint), guide vital source of pt. information that includes pt. problems, pt. needs and goals. Funding

Question 27

• Discuss the need for time management and the ability to be flexible without compromising standards of care.

Answer 27

Pt.s status can change therefore you must revise the care plan. Eg. Change the nursing interventions. Assess, assess and reassess. Nursing is 24 hours a day, 7 days a week