Terminology 1 Flashcards

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1
Q

What is a ‘Memo’ in business correspondence?

A

A short, informal message used for internal communication.

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2
Q

What are ‘minutes’ in the context of a business meeting?

A

A written record of what was discussed and decided in a meeting.

Includes key decisions made during the meeting, a summary of discussions, and the names of participants.

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3
Q

What is a ‘Call to Action’ (CTA)?

A

A short prompt that encourages the audience to take a specific action, such as clicking a link or making a purchase.

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4
Q

Which of the following is NOT included in meeting minutes?

A

Personal opinions of the attendees.

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5
Q

Which of the following is included in meeting minutes?

A

Key decisions made during the meeting, a summary of discussions, and the names of participants.

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6
Q

What does it mean for a company to become ‘flatter’?

A

The company has fewer layers of management.

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7
Q

What does it mean for a company to become ‘leaner’?

A

The company has fewer employees, but they are more productive.

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8
Q

What does ‘outsourced’ mean?

A

The company has outsourced jobs previously done by in-house personnel.

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9
Q

What are the options for leaving a company?

A

To leave a company, you could resign or hand in your notice.

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10
Q

What does ‘glass ceiling’ mean?

A

An invisible barrier that prevents women from advancing to higher positions.

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11
Q

What does it mean to be ‘laid off’?

A

If you lose your job while you have done nothing wrong, you are laid off; made redundant; or offered early retirement.

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12
Q

What does it mean to be ‘sacked’?

A

If you lose your job because of doing something wrong, you are sacked or terminated.

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13
Q

What are the people who work for a company referred to as?

A

The people who work for a company are on its payroll.

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14
Q

What are white-collar workers?

A

White-collar workers are employees who perform professional or office-based work, typically non-manual tasks.

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15
Q

What are blue-collar workers?

A

Blue-collar workers are employees who perform manual or physical labor.

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