TED Flashcards

1
Q

What is Access and Training Assignment Tool ﴾ATAT﴿

A

A Microsoft Excel workbook designed to assist with mapping your organization’s job roles to the appropriate Epic security templates and training tracks. Each distinct combination of security and training is called an Epic job category. Your organization will map every end‐user to an appropriate job category. The ATAT is a part of the Training Coordination Training Wheels package.

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2
Q

Define a Job Category

A

A category for users of Epic that helps determine what security template and training track each user needs.

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3
Q

What is a Security Template

A

A record in Epic that determines what a user will be able to do in Epic.

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4
Q

What is a Training Track

A

The classes, exercises, assessments, and other deliverables included in the planned training for a given Epic job category.

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5
Q

What is the Curriculum Matrix

A

Your primary tool for planning your application’s curriculum. Here you can find a list of all the training tracks included in Training Wheels for your application, both instructor‐led and independent learning.
Each role’s training track has its own tab, detailing which classes to teach and in what order. The curriculum matrix also provides the length of the classes, both those with and without e‐learnings, as well as the names of the patients used in each lesson.

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6
Q

What does Job Shadowing do?

A

In order to effectively prepare users for their job in Epic, it is important to have a clear understanding of what their day‐to‐day responsibilities look like. Job shadowing and at‐the‐elbow support can ensure you are meeting users’ needs and getting them the content they need most in the classroom.
Job shadowing can help you know what to focus on in post‐live efficiency training, what to publish to users’ Learning Homes, and how to update new hire training so new users are up to speed on best practices and can avoid pitfalls

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7
Q

You plan to add 15 min of exercise to a lesson. What two things will you update?

A

In the Curriculum Matrix
1) Individual track tab
2) Track Time tab

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8
Q

What three things are included in the Curriculum Matrix?

A

1) Training Tracks
2) In-class time
3) Pre-class time

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9
Q

When working with SME’s what three pieces of information are important to collect?

A

A. Descriptions of core responsibilities
B. Appropriate clinical detail to include in examples
C. Workflows that users have difficulty completing

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10
Q

How are deliverables tracked in Orion?

A

Deliverable Import Spec - is a doc created for Epic reps to upload into Orion.
Orion will allow you to track the status of all training docs that will be modified or created for you app.

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11
Q

What other sources might cause you to update your curriculum?

A

-Orion for build tasks during your Epic install
-Nova for notes about coming upgrades
-SME feedback on your curriculum
-Updates from your analyst team
-Learn What’s New in Training Wheels on Galaxy, where you can learn about what
-Epic is changing about Training Wheels curriculum
-Trainee requests after attending class

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12
Q

What is the Training Manager’s role?

A

Provide timelines for completion of tasks.

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13
Q

What three steps do you take when making large change to a lesson plan?

A

1) Make changes in the actual deliverables (Lesson Plans, exercise booklets, slides, EUPA’s, etc…)
2) Update the timeline and description in the CM
3) Get review from analysts or Epic representatives.

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14
Q

After an organization has gone live, your lesson deliverables will never need to change? T or F

A

False

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15
Q

Name four reason for post deliverable changes.

A

1) Quarterly updates
2) Policy Changes
3) Results from Job Shadowing
4) Results from productivity tracking

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16
Q

What is a Training Track?

A

Tracks for the different roles included in the CM tool for managing Pre and Post live curriculum.

17
Q

What is a Lesson Plan?

A

Core classroom training outline for class. Shows key workflows and how to use the system.

18
Q

What is an exercise used for?

A

To train learners

19
Q

What is a EUPA

A

End User Proficiency Assessment - proves basic system proficiency to gain access to Epic.

20
Q

What is a Quick Start Guide?

A

Step-by-step instructions of workflows in Training Wheels.
Quick start guides are training and quick reference aids for end users. They contain the same workflows that lesson plans do, but they have different goals. They’re designed so that a user can get guidance on a workflow they are unfamiliar with regardless of the specific details of the situation they are experiencing. They can include less‐common workflows that are not included in lesson plans. Keep instructions generic,
and account for variety in the workflow if it can change the steps to follow. Ask yourself what steps the user is most likely to get stuck on and provide extra support for those steps.

21
Q

What is a Tip Sheet?

A

Tip sheets are one‐ to two‐page documents that help users prepare for new and changed workflows or workflows that users need extra help with. Creating a tip sheet is similar to creating a Quick Start Guide and other deliverables that outline a workflow, but they are usually created for specific workflows or parts of workflows instead of more broad outlines of a user’s responsibilities. Create tip sheets after go‐live once you know what users need the most help with. Epic provides a tip sheet template.

22
Q

What does the Navigation Pane assist with?

A

In Lesson Plans on the left. It’s like a TOC. It helps to rearrange and delete when creating a lesson plan.

23
Q

What does ctrl+f do?

A

It’s a find command and searches for words.

24
Q

Why would you track changes?

A

To see anything you have deleted or renamed keeps track of changes for reference.

25
Q

What is the HUTL?

A

How to Update This Lesson
Lesson plans in Training Wheels include a section titled “How to update this lesson” ﴾HUTL﴿ that guides you as you update curriculum. Though the section appears in lesson plans, the information it prompts you to gather can apply to supporting deliverables as well. This includes PowerPoints, exercise booklets, assessments, quick start guides, and post‐class engagement activities. This section is usually separated
into:
-A list of questions to answer.
-A list of assumptions made when the lesson was written for Training Wheels.
Often, the items listed in the HUTL section correspond to the blue text found in some lesson plans, which highlight organization‐specific policies and information to share, but this text doesn’t cover every possible difference that might need to be addressed.

26
Q

What are Effective Hooks?

A

A hook is a statement at the beginning of a lesson or a topic in a lesson that captures the learner’s attention. The best hooks appeal to what learners want.

27
Q

What environment will be used to test your Lesson Plan?

A

ACE

28
Q

You’re testing and can’t find your patient on today’s schedule. What 2 reasons might this be?

A

1) You’re logged into MST and not ACE
2) Mitosis did not finish running

29
Q

MST

A

Model State of Training ﴾MST﴿ The environment that is configured for training. All other training environments are copies

30
Q

ACE

A

Actual Classroom Environments ﴾ACEs﴿ In the classroom, trainers and trainees log into an ACE. You might have multiple ACEs to accommodate multiple simultaneous classes. An ACE is a copy of MST, and it gets refreshed regularly to ensure

31
Q

PLY

A

Playground ﴾PLY﴿ Used by trainees after class for exercises or exploration. It is identical to the ACEs.

32
Q

What is the Cookbook?

A

The cookbook is a spreadsheet that guides you through a successful environment build. It contains tasks related to both planning and build. Every application has its own cookbook in the Training Wheels package download. This means that if you
are responsible for multiple applications, you will use multiple cookbooks. Contains: Pre-Copy Tasks, User & Patient Info, Days of Build, Day in the life activity, Additional tabs.

33
Q

Curriculum Issues

A

Info in written curriculum is incorrect or has not been updated.

34
Q

Patient Issues

A

Something about the patient was configured is affecting the lesson or would be distracting to trainees.

35
Q

Environment Issues

A

Something not right, could have multiple solutions, Needs investigation

36
Q

Model Patient

A

Created in MST and duplicated to ACE’s

37
Q

Training Patient

A

Duplication of Model patients in ACE’s

38
Q

What is Mitosis?

A

Daily duplication by a process known as Mitosis. Mitosis can be configured for automatic, daily duplication of specific patients, which allows the patient to always show up on today’s schedule ﴾or status board, tech work list, workqueue, or other date‐sensitive report﴿.
Daily duplication via Mitosis has a couple additional considerations for curriculum developers. First, duplication happens in a separate environment from MST and the ACEs, which means that these training patients aren’t available in MST. Second, Mitosis is generally scheduled to finish duplicating your patients so they’re ready first thing in the morning, but there’s a small chance that technical errors could cause delays.
If one day your patients are suddenly not appearing in the training environment while you are testing materials, but they had been there previously, then it’s likely that Mitosis did not
make the patients for some reason. While you should follow‐up to find out why Mitosis may have failed and work with your team to resolve the problem, it is not a reason to abandon
the use of Mitosis.