techno 3 Flashcards

MODULE 3:

1
Q

– is the worth, importance, or usefulness to the customer.

A

MODULE 3:

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2
Q

FIVE VALUES OFFERED TO A CUSTOMER:

A
  1. PRODUCT
  2. PRICE
  3. ACCESS
  4. SERVICE
  5. EXPERIENCE
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3
Q

– states who the customer is and describes the value offered to this customer. (Why should someone buy what you are offering?)

A

VALUE PROPOSITION

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4
Q

BOOSTERS FOR YOUR VALUE PROPOSITION:

A
  • Free shipping
  • Fast shipping/Next-day shipping
  • Free bonus with a purchase
  • Free set up/installation
  • No set up fee
  • No long-term contract, cancel anytime
  • A discount price (for a product)
  • Customizable
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5
Q

– the outcomes or results that users will experience by using a product/services.

A

BENEFITS

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6
Q

– something that your product has.

A

FEATURES

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7
Q

MOST COMMON VALUE PROPOSITION MISTAKES:

A
  • Not having proof
  • Not being clear
  • Not testing
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