Teamwork Flashcards
What is a team?
A collection of individuals, each with his or her own expertise, brought together to benefit a common goal
List some reasons for having teams.
5
Shared responsibility and workloads
One vision, many hands
Advantages in diversity - new approaches to tasks
Ability to accomplish more then if work done independently
Sense of belonging to a successful process
What is team work?
3
Teamwork is the ability to work together toward a common vision
The ability to direct individual accomplishments toward organizational objectives
It is the fuel that allows common people to attain uncommon results
How many stages are their to developing a team?
Five
What are the five stages to developing a team?
Forming Storming Norming Performing Adjourning
List some characteristics of effective teams.
8
Commitment Participation Trust Decision by consensus Flexibility Encouragement Support and growth Respect
Give some examples of ground rules for teams.
5
One person speaks at a time and others listen
Decisions are made by consensus or democratically
We do not have to agree but everyone has to listen to everyone’s idea’s
We use respectful language with each other
We place value in constructive feedback, we will not get defensive and give feedback in a constrictive manner
What may happen in a team that fears conflict?
5
Conceal weaknesses and mistakes from one another
Have boring meetings where nothings gets resolved
Create an environment where back channel politics and personal attacks thrive
Ignore controversial topics that are critical to team success
Waste time on interpersonal posturing
How can conflict occur in a team?
2
Conflict is inevitable when you work in a team
Different points of view
How do you resolve conflict?
A plan must be made
What are the three outcomes of conflict resolution?
Lose - lose (both parties in the conflict lose)
Win - lose (one party wins)
Win - win (both parties win - involves compromise)
List some skills needed to work in a team.
5
Communication Conflict management Listening Reliability Respectfulness
Why is communication important in a team?
6
Enables leaders to provide feedback, clarify team roles and define team norms
Enhances the delivery and effectiveness of mutual support
Relays information through situation monitoring
Identify barriers to effective communication
Learn what clear, brief, timely and complete messages are like
Communicate critical information through structured communication techniques
How many different types of team roles are there?
Nine
What are the nine types of team roles?
Plant
Monitor evaluator
Co-ordinators
Resource investigators
Implementers
Completer finishers
Teamworkers
Shapers
Specialist
